IP Library Granted Patent US 12,047,532
Granted Patent B2
US 12,047,532 · App. 17/650,964 · Granted Jul 23, 2024

Method and system for automatic transmission of status information

Inventor: Claus Rist (Bochum, DE)
Assignee: RingCentral, Inc.
H04M3/42365H04L51/02H04L65/104H04L65/1063H04L65/1069H04M3/42382H04M7/0012H04M7/1205
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Quick Facts
Patent No.
US 12,047,532
App. No.
17/650,964
Granted
Jul 23, 2024
Kind
B2
Abstract

A method for automatic transmission of status information from a first communications terminal set up for speech communication to a second communications terminal set up for text communication is provided. The speech communication between communications terminals is processed over a speech communications server and the text communication between communications terminals over a text communications server. The speech communications server and the text communications server exchange messages over at least one converter device. The status information will be transmitted from the first communications terminal over the speech communications server, the converter device, and the text communications server to the second communications terminal.

Claims (34)

1. A method for transmitting status information, the method comprising:

conveying speech communication to a first device via a speech communications server;

conveying text communication to a second device via a text communications server;

generating, by the first device, a status pertaining to the first device based on a message transmitted from the first device via the speech communications server, wherein the status comprises information indicating readiness of a user associated with the first device to participate in communications; and

transmitting information corresponding to the status to the text communications server.

2. The method of claim 1 , further comprising transmitting the status item to the second device.

3. The method of claim 1 , further comprising receiving, at the speech communications server, the status pertaining to the first device.

4. The method of claim 1 , wherein the information corresponding to the status is exchanged between the speech communications server and the text communications server to an extent specified by a signal to the speech communications server.

5. The method of claim 1 , wherein the status is based on a Computer-Supported Telecommunications Applications (CSTA)-stanza associated with one of an ongoing voice communication or an ongoing voice communication attempt.

6. The method of claim 1 , wherein the text communications server is configured to transmit messages without request.

7. The method of claim 1 , wherein transmitting the information corresponding to the status occurs automatically in response to an attempt to initiate a call connection.

8. A system for transmitting status information, the system comprising:

a processor;

a memory operatively connected to the processor and storing instructions that, when executed by the processor, cause:

conveying speech communication to a first device via a speech communications server;

conveying text communication to a second device via a text communications server;

causing the first device to generate a status pertaining to the first device based on a message transmitted from the first device via the speech communications server, wherein the status comprises information indicating readiness of a user associated with the first device to participate in communications; and

transmitting information corresponding to the status to the text communications server.

9. The communication system of claim 8 , wherein the memory stores further instructions that, when executed by the processor, cause transmitting the status item to the second device.

10. The communication system of claim 8 , wherein the memory stores further instructions that, when executed by the processor, cause receiving, at the speech communications server, the status pertaining to the first device.

11. The communication system of claim 8 , wherein the information corresponding to the status is exchanged between the speech communications server and the text communications server to an extent specified by a signal to the speech communications server.

12. The communication system of claim 8 , wherein the status is based on a Computer-Supported Telecommunications Applications (CSTA)-stanza associated with one of an ongoing voice communication or an ongoing voice communication attempt.

13. The communication system of claim 8 , wherein the text communications server is configured to transmit messages without request.

14. The communication system of claim 8 , wherein transmitting the information corresponding to the status occurs automatically in response to an attempt to initiate a call connection.

15. A non-transitory, computer-readable medium storing instructions that, when executed by a processor, cause:

conveying speech communication to a first device via a speech communications server;

conveying text communication to a second device via a text communications server;

causing the first device to generate a status pertaining to the first device based on a message transmitted from the first device via the speech communications server, wherein the status comprises information indicating readiness of a user associated with the first device to participate in communications; and

transmitting information corresponding to the status to the text communications server.

16. The non-transitory, computer-readable medium of claim 15 , wherein the memory stores further instructions that, when executed by the processor, cause transmitting the status item to the second device.

17. The non-transitory, computer-readable medium of claim 15 , wherein the memory stores further instructions that, when executed by the processor, cause receiving, at the speech communications server, the status pertaining to the first device.

18. The non-transitory, computer-readable medium of claim 15 , wherein the information corresponding to the status is exchanged between the speech communications server and the text communications server to an extent specified by a signal to the speech communications server.

19. The non-transitory, computer-readable medium of claim 15 , wherein the status is based on a Computer-Supported Telecommunications Applications (CSTA)-stanza associated with one of an ongoing voice communication or an ongoing voice communication attempt.

20. The non-transitory, computer-readable medium of claim 15 , wherein transmitting the information corresponding to the status occurs automatically in response to an attempt to initiate a call connection.

Assignments (7)
SECURITY INTEREST Recorded Feb 14, 2023
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062973/0194 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: UNIFY SOFTWARE AND SOLUTIONS GMBH & CO. KG; UNIFY PATENTE GMBH & CO. KG
To: RIINGCENTRAL IP HOLDINGS, INC.
Reel/Frame 059005/0982 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: UNIFY GMBH & CO. KG
To: UNIFY PATENTE GMBH & CO. KG
Reel/Frame 059087/0075 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: RIST, CLAUS
To: SIEMENS ENTERPRISE COMMUNICATIONS GMBH & CO. KG
Reel/Frame 059005/0312 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: SIEMENS ENTERPRISE COMMUNICATIONS GMBH & CO. KG
To: UNIFY GMBH & CO. KG
Reel/Frame 059108/0829 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 059108/0850 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 14, 2022
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 059087/0295 →