Alarm signaling technology
Techniques are described for handling an event where a control panel or an alarm signaling device is tampered with or destroyed by a disablement tactic, e.g., a “crash and smash intrusion.”
1. A method comprising:
determining, by a secondary transmission point i) for a property ii) that provides backup network access for a security control panel at the property to a primary transmission point, a first time period since the secondary transmission point received a communication from the primary transmission point, wherein the security control panel is separate from the primary transmission point and the secondary transmission point;
determining that the first time period since the communication was received from the primary transmission point satisfies a first threshold time period for the primary transmission point;
determining a second time period since the secondary transmission point received a message from the security control panel, the message being different from the communication;
in response to determining that the first time period since the communication was received from the primary transmission point satisfies the first threshold time period for the primary transmission point, determining whether the second time period since the message was received from the security control panel satisfies a second threshold time period for the security control panel; and
selectively determining to perform one or more automated actions for the property or to skip performing the one or more automated actions for the property using a result of the determination whether the second time period since the message was received from the security control panel satisfies the second threshold time period for the security control panel.
2. The method of claim 1 , comprising:
determining that the second time period since a message was received from the security control panel satisfies the second threshold time period; and
in response to determining that the second time period since a message was received from the security control panel satisfies the second threshold time period, performing one or more automated actions for the property.
3. The method of claim 1 , comprising:
receiving sensor data from a sensor at the property, wherein:
selectively determining to perform the one or more automated actions for the property or to skip performing the one or more automated actions for the property uses the result of the determination whether the second time period since a message was received from the security control panel satisfies the second threshold time period and the sensor data.
4. The method of claim 3 , comprising:
selecting, from a plurality of threshold time periods and using a type of the sensor, the second threshold time period.
5. The method of claim 1 , wherein the primary transmission point or the secondary transmission point comprises one or more devices that implement at least a portion of a transmission path between the security control panel and an central monitoring system that monitors multiple properties.
6. The method of claim 1 , wherein the primary transmission point comprises one or more devices that implement at least a portion of at least one of a wired connection or a wireless connection between the security control panel and an central monitoring system that monitors multiple properties.
7. The method of claim 1 , comprising sending, to a central monitoring system, a message indicating that the security control panel was likely damaged.
8. A system comprising one or more computers and one or more storage devices on which are stored instructions that are operable, when executed by the one or more computers, to cause the one or more computers to perform operations comprising:
determining, by the system i) for a property ii) that provides backup network access for a security control panel at the property to a primary transmission point, a first time period since the system received a communication from the primary transmission point, wherein the security control panel is separate from the primary transmission point and the system;
determining that the first time period since the communication was received from the primary transmission point satisfies a first threshold time period for the primary transmission point;
determining a second time period since the system received a message from the security control panel, the message being different from the communication;
in response to determining that the first time period since the communication was received from the primary transmission point satisfies the first threshold time period for the primary transmission point, determining whether the second time period since the message was received from the security control panel satisfies a second threshold time period for the security control panel; and
performing one or more automated actions for the property or to skip performing the one or more automated actions for the property using a result of the determination whether the second time period since the message was received from the security control panel satisfies the second threshold time period for the security control panel.
9. The system of claim 8 , wherein the system is physically at an offsite location separate from the property.
10. The system of claim 8 , wherein the system is physically located at the property.
11. The system of claim 8 , wherein performing the one or more automated actions for the property comprises sending, to a central monitoring system, a message indicating that the security control panel was likely damaged.
12. The system of claim 8 , the operations comprising:
receiving sensor data from a sensor at the property, wherein:
performing the one or more automated actions for the property uses the sensor data.
13. The system of claim 12 , the operations comprising:
selecting, from a plurality of threshold time periods and using a type of the sensor, the threshold time period.
14. One or more non-transitory computer storage media encoded with instructions that, when executed by one or more computers, cause the one or more computers to perform operations comprising:
determining, by a secondary transmission point i) for a property ii) that provides backup network access for a security control panel at the property to a primary transmission point, a first time period since the secondary transmission point received a communication from the primary transmission point, wherein the security control panel is separate from the primary transmission point and the secondary transmission point;
determining that the first time period since the communication was received from the primary transmission point satisfies a first threshold time period for the primary transmission point;
determining a second time period since the secondary transmission point received a message from the security control panel, the message being different from the communication;
in response to determining that the first time period since the communication was received from the primary transmission point satisfies the first threshold time period for the primary transmission point, determining that the second time period since the message was received from the security control panel satisfies a second threshold time period for the security control panel; and
in response to determining that the second time period since the message was received from the security control panel satisfies the second threshold time period, performing one or more automated actions for the property for the security control panel.
15. The one or more non-transitory computer storage media of claim 14 , the operations comprising:
determining that the second time period since a message was received from the security control panel satisfies the second threshold time period; and
in response to determining that the second time period since a message was received from the security control panel satisfies the second threshold time period, performing one or more automated actions for the property.
16. The one or more non-transitory computer storage media of claim 14 , the operations comprising:
receiving sensor data from a sensor at the property, wherein:
determining to perform the one or more automated actions for the property uses the sensor data.
17. The one or more non-transitory computer storage media of claim 16 , the operations comprising:
selecting, from a plurality of threshold time periods and using a type of the sensor, the second threshold time period.
18. The one or more non-transitory computer storage media of claim 14 , wherein the primary transmission point or the secondary transmission point comprises one or more devices that implement at least a portion of a transmission path between the security control panel and an central monitoring system that monitors multiple properties.
19. The one or more non-transitory computer storage media of claim 14 , wherein the primary transmission point comprises one or more devices that implement at least a portion of at least one of a wired connection or a wireless connection between the security control panel and an central monitoring system that monitors multiple properties.
20. The one or more non-transitory computer storage media of claim 14 , wherein performing the one or more automated actions for the property comprises sending, to a central monitoring system, a message indicating that the security control panel was likely damaged.