IP Library Patent Application 17816470
Patent Application
App. No. 17/816,470

EXTENDED REALITY SUPPORT FOR SHOPPERS

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Quick Facts
Patent No.
US None
App. No.
17/816,470
Abstract

Systems and methods are provided for retail environments. In one implementation, a non-transitory computer-readable medium may include instructions that when executed by a processor cause the processor to perform a method. The method may include obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product; automatically determining that the target product is unavailable at a particular retail store; automatically identify an alternative product, available at the particular retail store, as a potential alternative to the target product; receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.

Claims (37)

1 . A non-transitory computer-readable medium including instructions that when executed by a processor cause the processor to perform a method, the method comprising:

obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product;

automatically determining that the target product is unavailable at a particular retail store;

automatically identifying an alternative product, available at the particular retail store, as a potential alternative to the target product;

receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and

analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.

2 . The non-transitory computer-readable medium of claim 1 , wherein the extended reality appliance is further caused to present a visual indication that the target product is not available at the particular retail store.

3 . The non-transitory computer-readable medium of claim 1 , wherein the visual indicator includes a directional indicator for assisting in locating the alternative product within the particular retail store.

4 . The non-transitory computer-readable medium of claim 1 , wherein the visual indicator includes an indication of a location in the particular retail store where the alternative product is located.

5 . The non-transitory computer-readable medium of claim 1 , wherein the visual indicator is presented as a first indicator type if substitution of the target product with the alternative product requires an authorization from the customer, and wherein the visual indicator is presented as a second indicator type, different from the first indicator type, if substitution of the target product with the alternative product does not require an authorization from the customer.

6 . The non-transitory computer-readable medium of claim 1 , wherein the extended reality appliance is a mobile communication device associated with the shopper.

7 . The non-transitory computer-readable medium of claim 6 , wherein the at least one image includes a series of images, and the method further includes analyzing the series of images to determine whether the alternative product is selected by the shopper.

8 . The non-transitory computer-readable medium of claim 7 , wherein the method further comprises automatically updating the shopping list to reflect a selection of the alternative product type by the shopper.

9 . The non-transitory computer-readable medium of claim 7 , wherein the method further comprises sending a notification to the customer indicating a selection of the alternative product type by the shopper.

10 . The non-transitory computer-readable medium of claim 6 , wherein the at least one image is captured by an image sensor included on the mobile device associated with the shopper.

11 . The non-transitory computer-readable medium of claim 1 , wherein the shopper is the customer.

12 . The non-transitory computer-readable medium of claim 1 , wherein the shopper is a picker fulfilling an order associated with the customer and the electronic shopping list.

13 . The non-transitory computer-readable medium of claim 1 , wherein the at least one image is captured by a camera mounted in the particular retail store.

14 . The non-transitory computer-readable medium of claim 1 , wherein the extended reality appliance is a head-mounted device.

15 . The non-transitory computer-readable medium of claim 1 , wherein automatically determining that the target product is unavailable at the particular retail store is based on analysis of the at least one image.

16 . The non-transitory computer-readable medium of claim 1 , wherein automatically determining that the target product is unavailable at the particular retail store is based on analysis of inventory data associated with the particular retail store.

17 . The non-transitory computer-readable medium of claim 1 , wherein automatically identifying the alternative product is based on analysis of the at least one image.

18 . The non-transitory computer-readable medium of claim 1 , wherein automatically identifying the alternative product is based on analysis of inventory data associated with the particular retail store.

19 . A system for providing augmented reality support to retail store pickers, the system comprising:

at least one processing unit configured to:

obtain an electronic shopping list associated with a customer, the electronic shopping list identifying a target product;

automatically determine that the target product is unavailable at a particular retail store;

automatically identify an alternative product, available at the particular retail store, as a potential alternative to the target product;

receive at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and

analyze the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.

20 . A method for providing augmented reality support to retail store pickers, the method comprising:

obtaining an electronic shopping list associated with a customer, the electronic shopping list identifying a target product;

automatically determining that the target product is unavailable at a particular retail store;

automatically identifying an alternative product, available at the particular retail store, as a potential alternative to the target product;

receiving at least one image representative of at least a portion of the particular retail store wherein the at least one image includes a representation of the alternative product; and

analyzing the at least one image to cause an extended reality appliance to present to a shopper a visual indicator associated with the alternative product in the particular retail store.

21 - 180 . (canceled)

Assignments (3)
RELEASE OF SECURITY INTEREST Recorded Feb 10, 2026
From: COMPUTERSHARE TRUST COMPANY, N.A., AS ADMINISTRATIVE AGENT
To: TRAX TECHNOLOGY SOLUTIONS PTE. LTD.; SHOPKICK, INC.
Reel/Frame 074717/0014 →
SECURITY INTEREST Recorded Sep 22, 2023
From: TRAX TECHNOLOGY SOLUTIONS PTE. LTD.; SHOPKICK, INC.
To: COMPUTERSHARE TRUST COMPANY, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 065016/0744 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 1, 2022
From: BRONICKI, YOUVAL
To: TRAX TECHNOLOGY SOLUTIONS PTE LTD.
Reel/Frame 060683/0635 →