IP Library Granted Patent US 11,928,721
Granted Patent B2
US 11,928,721 · App. 17/845,247 · Granted Mar 12, 2024

Recommendation engine that utilizes travel history to recommend vehicles for customers

Inventors: Chih-Hsiang Chow (Plano, TX); Steven Dang (Plano, TX); Elizabeth Furlan (Plano, TX)
Assignee: Capital One Services, LLC
G06Q30/0631G01C21/3484G01C21/3492G06F16/906G06Q40/08G06N20/00
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Quick Facts
Patent No.
US 11,928,721
App. No.
17/845,247
Granted
Mar 12, 2024
Kind
B2
Abstract

The disclosure describes a system and methods for implementing a recommendation engine. The recommendation engine can at least receive a travel history log, wherein the travel history log includes a route traversed by a customer; receive a route information from a database for the route, where the route information includes an accident history for the route; generate a route traverse percentage based on the travel history log; generate a route categorization score based on the accident history for the route and the route traverse percentage; and generate a vehicle recommendation based on the route categorization score.

Claims (52)

1. A computer-implemented method comprising:

receiving, by one or more computing devices, a travel history log from a database, wherein the travel history log includes a route traversed by a user;

receiving, by the one or more computing devices, a route information from the database for the route, wherein the route information includes risk information for the route;

generating, by the one or more computing devices, a route traverse percentage based on the travel history log;

generating, by the one or more computing devices, a route categorization score based on the risk information for the route and the route traverse percentage;

generating, by the one or more computing devices, a mapping of the route categorization score to a point in an N-dimensional space based on a computer implemented classification process, where N is greater than 3; and

generating, by the one or more computing devices, a policy recommendation to the user based on where the mapped route categorization score falls within the N-dimensional space.

2. The computer-implemented method of claim 1 , wherein the policy recommendation is for one of: a loan amount, an interest amount, or an insurance premium.

3. The computer-implemented method of claim 1 , further comprising:

accessing, by the one or more computing devices, a repository of pre-determined loan amounts, interest amounts, or insurance premiums associated with the vehicle recommended; and

retrieving, by the one or more computing devices, the policy recommendation from the repository.

4. The computer-implemented method of claim 3 , further comprising:

performing, by the one or more computing devices, a table lookup to retrieve the policy recommendation from the repository.

5. The computer-implemented method of claim 1 , further comprising:

transmitting, by the one or more computing devices, the policy recommendation for display on a display interface of a computing device.

6. The computer-implemented method of claim 1 , wherein the risk information further includes a vehicle information including a vehicle model of a vehicle involved in an accident on the route.

7. The computer-implemented method of claim 6 , wherein generating the vehicle recommendation further includes generating the vehicle recommendation to not include the vehicle model if the vehicle model is involved more than a threshold number of accidents on the route.

8. A non-transitory computer readable medium including instructions that when processed by a computing system cause the computing system to perform operations comprising:

receiving, by one or more computing devices, a travel history log from a database, wherein the travel history log includes a route traversed by a user;

receiving, by the one or more computing devices, a route information from the database for the route, wherein the route information includes an risk information for the route;

generating, by the one or more computing devices, a route traverse percentage based on the travel history log;

generating, by the one or more computing devices, a route categorization score based on the risk information for the route and the route traverse percentage;

generating, by the one or more computing devices, a mapping of the route categorization score to a point in an N-dimensional space based on a computer implemented classification process, where N is greater than 3; and

generating, by the one or more computing devices, a policy recommendation to the user based on where the mapped route categorization score falls within the N-dimensional space.

9. The non-transitory computer readable medium of claim 8 , wherein the policy recommendation is for one of: a loan amount, an interest amount, or an insurance premium.

10. The non-transitory computer readable medium of claim 8 , wherein the operations further comprise:

accessing, by the one or more computing devices, a repository of pre-determined loan amounts, interest amounts, or insurance premiums associated with the vehicle recommended; and

retrieving, by the one or more computing devices, the policy recommendation from the repository.

11. The non-transitory computer readable medium of claim 8 , wherein the operations further comprise:

performing, by the one or more computing devices, a table lookup to retrieve the policy recommendation from the repository.

12. The non-transitory computer readable medium of claim 8 , wherein the operations further comprise:

transmitting, by the one or more computing devices, the policy recommendation for display on a display interface of a computing device.

13. The non-transitory computer readable medium of claim 8 , wherein the risk information further includes a vehicle information including a vehicle model of a vehicle involved in an accident on the route.

14. The non-transitory computer readable medium of claim 13 , wherein generating the vehicle recommendation further includes generating the vehicle recommendation to not include the vehicle model if the vehicle model is involved more than a threshold number of accidents on the route.

15. A computing system comprising:

a memory configured to store instructions;

a processor, coupled to the memory, configured to process the stored instructions to:

receive a travel history log from a database, wherein the travel history log includes a route traversed by a user;

receive a route information from the database for the route, wherein the route information includes an risk information for the route;

generate a route traverse percentage based on the travel history log;

generate a route categorization score based on the risk information for the route and the route traverse percentage;

generate a mapping of the route categorization score to a point in an N-dimensional space based on a computer implemented classification process, where N is greater than 3; and

generate policy recommendation to the user based on where the mapped route categorization score falls within the N-dimensional space.

16. The computing system of claim 15 , wherein the policy recommendation is for one of: a loan amount, an interest amount, or an insurance premium.

17. The computing system of claim 15 , wherein the processor is further configured to:

access a repository of pre-determined loan amounts, interest amounts, or insurance premiums associated with the vehicle recommended; and

retrieve the policy recommendation from the repository.

18. The computing system of claim 15 , wherein the processor is further configured to perform a table lookup to retrieve the policy recommendation from the repository.

19. The computing system of claim 15 , further comprising a communications unit including microelectronics, coupled to the memory, configured to transmit the policy recommendation for display on a display interface of a computing device.

20. The computing system of claim 15 , wherein:

the risk information further includes a vehicle information including a vehicle model of a vehicle involved in an accident on the route, and

generating the vehicle recommendation further includes generating the vehicle recommendation to not include the vehicle model if the vehicle model is involved more than a threshold number of accidents on the route.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 21, 2022
From: CHOW, CHIH-HSIANG; DANG, STEVEN; FURLAN, ELIZABETH
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 060262/0883 →
Continuity (2)
Continuation 16901196 · Jun 15, 2020
Related Publication 20220318883A1 · Oct 6, 2022