Patent Application
Utility
App. No. 17/877,944
· Confirmation No. 8368
SYSTEM AND METHOD FOR AUTHORIZING TIME-OFF FOR A SKILL TO INCREASE AGENTS DIGITAL AVAILABILITY IN A CONTACT CENTER
Applicant:
NICE LTD.
Final Rejection Mailed
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2026-07-08 | OA.POSTCARD |
A courtesy postcard sent by USPTO to users who opt-in for e-Office Action | 1 | View | |
| 2026-07-01 | CTFR |
Final Rejection | 13 | View | |
| 2026-07-01 | 892 |
List of references cited by examiner | 1 | View | |
| 2026-07-01 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2026-07-01 | FWCLM |
Index of Claims | 1 | View | |
| 2026-07-01 | SRNT |
Examiner's search strategy and results | 13 | View | |
| 2026-07-01 | SRNT |
Examiner's search strategy and results | 7 | View | |
| 2026-04-19 | APP.TEXT |
Application body structured text document | — | View | |
| 2026-04-19 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2026-04-19 | CLM |
Claims | 7 | View | |
| 2026-04-19 | REM |
Applicant Arguments/Remarks Made in an Amendment | 7 | View | |
| 2026-04-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2026-04-19 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2026-04-02 | CTNF |
Non-Final Rejection | 31 | View | |
| 2026-04-02 | 892 |
List of references cited by examiner | 1 | View | |
| 2026-04-02 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2026-04-02 | FWCLM |
Index of Claims | 1 | View | |
| 2026-04-02 | SRNT |
Examiner's search strategy and results | 4 | View | |
| 2026-03-17 | APP.TEXT |
Application body structured text document | — | View | |
| 2026-03-17 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2026-03-17 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2026-03-17 | CLM |
Claims | 7 | View | |
| 2026-03-17 | REM |
Applicant Arguments/Remarks Made in an Amendment | 7 | View | |
| 2026-03-17 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2026-03-17 | RCEX |
Request for Continued Examination (RCE) | 3 | View | |
| 2026-03-17 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-09-17 | CTFR |
Final Rejection | 30 | View | |
| 2025-09-17 | 892 |
List of references cited by examiner | 1 | View | |
| 2025-09-17 | FWCLM |
Index of Claims | 1 | View | |
| 2025-09-17 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2025-09-17 | SRNT |
Examiner's search strategy and results | 5 | View | |
| 2025-06-16 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-06-16 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-06-16 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2025-06-16 | CLM |
Claims | 7 | View | |
| 2025-06-16 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2025-06-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-03-25 | CTNF |
Non-Final Rejection | 30 | View | |
| 2025-03-25 | 892 |
List of references cited by examiner | 1 | View | |
| 2025-03-25 | FWCLM |
Index of Claims | 1 | View | |
| 2025-03-25 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2025-03-25 | SRNT |
Examiner's search strategy and results | 38 | View | |
| 2025-03-25 | SRNT |
Examiner's search strategy and results | 6 | View | |
| 2025-03-25 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2025-03-25 | SRNT |
Examiner's search strategy and results | 6 | View | |
| 2025-03-25 | FOR |
Foreign Reference | 39 | View | |
| 2024-11-28 | ECOMM.AUTH |
Internet Communications Authorization | 2 | View | |
| 2024-11-28 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-02-09 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2022-08-10 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2022-08-10 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2022-07-31 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View | |
| 2022-07-31 | PA.. |
Power of Attorney | 1 | View | |
| 2022-07-31 | ADS |
Application Data Sheet | 9 | View | |
| 2022-07-31 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2022-07-31 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2022-07-31 | OATH |
Oath or Declaration filed | 3 | View | |
| 2022-07-31 | DRW.NONBW |
Drawings-other than black and white line drawings | 20 | View | |
| 2022-07-31 | SPEC |
Specification | 21 | View | |
| 2022-07-31 | CLM |
Claims | 5 | View | |
| 2022-07-31 | ABST |
Abstract | 1 | View | |
| 2022-07-31 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View |
Inventors
Attorneys & Agents of Record
Classification
USPC
705/7.16
G06Q10/063116
G06Q10/06398
G06Q10/063112
G06Q10/063114
G06Q30/016
H04M3/5175
H04M3/5233
Prosecution
- Examiner
- STEWART, CRYSTOL
- Art Unit
- 3624
- Customer No.
- 67305
- Docket No.
- 4257/204.2
- Confirmation No.
- 8368
Publication
- Pub. No.
- US20240046171A1
- Pub. Date
- 2024-02-08
No related applications found.
SECURITY INTEREST
Recorded 2026-02-26
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2022-07-31
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Quick Facts
- App. No.
- 17/877,944
- Filed
- 2022-07-31
- Pub. No.
- US20240046171A1
- Examiner
- STEWART, CRYSTOL
- Art Unit
- 3624
External Links