IP Library Granted Patent US 11,916,864
Granted Patent B2
US 11,916,864 · App. 17/882,502 · Granted Feb 27, 2024

Apparatuses, methods, and computer program products for data retention in a common group-based communication channel

Inventors: Sri Vasamsetti (San Francisco, CA); Paul Matthew Jennings (Redwood City, CA); Paul Rosania (San Francisco, CA); Steven Gordon (San Francisco, CA); Michael Demmer (San Francisco, CA)
Assignee: Salesforce, Inc.
H04L51/42G06F16/113G06F16/125H04L12/185H04L51/216
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Quick Facts
Patent No.
US 11,916,864
App. No.
17/882,502
Granted
Feb 27, 2024
Kind
B2
Abstract

Embodiments described herein include apparatuses, computer program products, and methods for data management in a group-based communication system. Specifically, some embodiments address data management for group-based communication channel(s) accessible to any number of entities based on various data retention policies. In this regard, embodiments enable maintenance of data associated with multiple organizations accessing a group-based communication channel based on a single, shared data retention policy, or different data retention policies, for example based on authorship of the group-based communication message. In embodiments, a data retention policy may be assigned directly to an entity, or assigned to a higher-level or lower-level entity and function as a default data a retention policy for other entities associated therewith. A group-based communication system is configured to enable storage of data based on corresponding data retention policies for each organization identifier, and/or an agreed data retention policy for all organization identifiers.

Claims (45)

1. An apparatus comprising at least one processor and at least one non-transitory memory including computer program code, the at least one non-transitory memory and the computer program code, with the at least one processor, configure the apparatus to:

identify a group-based communication channel, of a group-based communication platform, that is accessible to a plurality of client devices;

identify a first data retention policy that includes one or more first parameters and that is associated with a group-based communication message posted within the group-based communication channel;

identify a second data retention policy that includes one or more second parameters, different than the one or more first parameters, and that is also associated with the group-based communication message;

determine, based at least in part on the one or more first parameters and the one or more second parameters, that the first data retention policy is different than the second data retention policy with respect to an extent to which the group-based communication message is to be maintained by the group-based communication platform;

perform, based at least in part on determining that the first data retention policy is different than the second data retention policy, a message management action for the group-based communication message based at least in part on a determination of whether the group-based communication message satisfies the first data retention policy; and

cause rendering, via a client device of the plurality of client devices, of a group-based communication interface associated with the group-based communication channel.

2. The apparatus as recited in claim 1 , wherein the first data retention policy is associated with a first organization identifier associated with a first organization and the second data retention policy is associated with a second organization identifier associated with a second organization that is different than the first organization.

3. The apparatus as recited in claim 1 , wherein determining that the first data retention policy is different than the second data retention policy comprises determining that the first data retention policy is more restrictive than the second data retention policy based at least in part on at least one of a storage or a transmission of group-based communication messages governed by at least one of the first data retention policy or the second data retention policy.

4. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is associated with a second organization that is different than the first organization.

5. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is previously agreed upon by a second organization and a third organization that are each different than the first organization.

6. The apparatus as recited in claim 1 , wherein performing the message management action comprises retaining, in a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message satisfies the first data retention policy.

7. The apparatus as recited in claim 1 , wherein performing the message management action comprises removing, from a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message fails to satisfy the first data retention policy.

8. The apparatus as recited in claim 7 , wherein removing the group-based communication message comprises:

determining an archive interval threshold associated with the first data retention policy; and

determining, based at least in part on the archive interval threshold, that the group-based communication message is to be stored in the group-based communication datastore as an archived group-based communication message for a predetermined amount of time prior to the group-based communication message being permanently deleted or made inaccessible via the group-based communication platform.

9. The apparatus as recited in claim 1 , wherein one of the first data retention policy or the second data retention policy is associated with public group-based communication channels of the group-based communication platform and an other of the first data retention policy or the second data retention policy is associated with private group-based communication channels of the group-based communication platform.

10. A computer-implemented method comprising:

identifying a group-based communication channel, of a group-based communication platform, that is accessible to a plurality of client devices;

identifying a first data retention policy that includes one or more first parameters and that is associated with a group-based communication message posted within the group-based communication channel;

identifying a second data retention policy that includes one or more second parameters, different than the one or more first parameters, and that is also associated with the group-based communication message;

determining, based at least in part on the one or more first parameters and the one or more second parameters, that the first data retention policy is different than the second data retention policy with respect to an extent to which the group-based communication message is to be maintained by the group-based communication platform;

performing, based at least in part on determining that the first data retention policy is different than the second data retention policy, a message management action for the group-based communication message based at least in part on a determination of whether the group-based communication message satisfies the first data retention policy; and

causing rendering, via a client device of the plurality of client devices, of a group-based communication interface associated with the group-based communication channel.

11. The computer-implemented method as recited in claim 10 , wherein the first data retention policy is associated with a first organization identifier associated with a first organization and the second data retention policy is associated with a second organization identifier associated with a second organization that is different than the first organization.

12. The computer-implemented method as recited in claim 10 , wherein determining that the first data retention policy is different than the second data retention policy comprises determining that the first data retention policy is more restrictive than the second data retention policy based at least in part on at least one of a storage or a transmission of group-based communication messages governed by at least one of the first data retention policy or the second data retention policy.

13. The computer-implemented method as recited in claim 10 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is associated with a second organization that is different than the first organization.

14. The computer-implemented method as recited in claim 10 , wherein performing the message management action comprises retaining, in a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message satisfies the first data retention policy.

15. The computer-implemented method as recited in claim 10 , wherein performing the message management action comprises removing, from a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message fails to satisfy the first data retention policy.

16. The computer-implemented method as recited in claim 15 , wherein removing the group-based communication message comprises:

determining an archive interval threshold associated with the first data retention policy; and

determining, based at least in part on the archive interval threshold, that the group-based communication message is to be stored in the group-based communication datastore as an archived group-based communication message for a predetermined amount of time prior to the group-based communication message being permanently deleted or made inaccessible via the group-based communication platform.

17. A system comprising:

memory;

one or more processors; and

one or more computer-executable stored in the memory and executable by the one or more processors to:

identify a group-based communication channel, of a group-based communication platform, that is accessible to a plurality of client devices;

identify a first data retention policy that includes one or more first parameters and that is associated with a group-based communication message posted within the group-based communication channel;

identify a second data retention policy that includes one or more second parameters, different than the one or more first parameters, and that is also associated with the group-based communication message;

determine, based at least in part on the one or more first parameters and the one or more second parameters, that the first data retention policy is different than the second data retention policy with respect to an extent to which the group-based communication message is to be maintained by the group-based communication platform;

perform, based at least in part on determining that the first data retention policy is different than the second data retention policy, a message management action for the group-based communication message based at least in part on a determination of whether the group-based communication message satisfies the first data retention policy; and

cause rendering, via a client device of the plurality of client devices, of a group-based communication interface associated with the group-based communication channel.

18. The system as recited in claim 17 , wherein one of the first data retention policy or the second data retention policy is associated with the group-based communication channel or a first organization that hosts the group-based communication platform and an other of the first data retention policy or the second data retention policy is previously agreed upon by a second organization and a third organization that are each different than the first organization.

19. The system as recited in claim 17 , wherein performing the message management action comprises retaining, in a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message satisfies the first data retention policy.

20. The system as recited in claim 17 , wherein performing the message management action comprises removing, from a group-based communication datastore hosted by the group-based communication platform, the group-based communication message based at least in part on determining that the group-based communication message fails to satisfy the first data retention policy.

Assignments (4)
MERGER Recorded Nov 21, 2022
From: SLACK TECHNOLOGIES, LLC
To: SALESFORCE.COM, INC.
Reel/Frame 061972/0569 →
CHANGE OF NAME Recorded Nov 21, 2022
From: SALESFORCE.COM, INC.
To: SALESFORCE, INC.
Reel/Frame 061972/0769 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 5, 2022
From: VASAMSETTI, SRI; JENNINGS, PAUL MATTHEW; ROSANIA, PAUL; GORDON, STEVEN; DEMMER, MICHAEL
To: SLACK TECHNOLOGIES, INC.
Reel/Frame 060738/0537 →
MERGER AND CHANGE OF NAME Recorded Aug 5, 2022
From: SLACK TECHNOLOGIES, INC.; SLACK TECHNOLOGIES, LLC
To: SLACK TECHNOLOGIES, LLC
Reel/Frame 060738/0549 →
Continuity (2)
Continuation 16778993 · Jan 31, 2020
Related Publication 20220385611A1 · Dec 1, 2022