One-time passcode
A financial system receives a transaction request and transmits a one-time passcode to a consumer associated with the transaction request. Transmission of the one-time passcode is typically via a first channel. If the system determines that the one-time passcode was not delivered, a second channel is utilized. Depending upon the success of delivering the one-time passcode, more than one type of communication channel can be used.
1. An electronic computing device comprising:
a processing unit; and
system memory, the system memory including instructions that, when executed by the processing unit, cause the electronic computing device to:
transmit a one-time passcode to a device associated with a consumer via a first channel;
receive notification regarding transmitting the one-time passcode, including a delivery state of the one-time passcode, wherein the delivery state indicates non-delivery of the one-time passcode via the first channel; and
when the delivery state indicates that the one-time passcode was not delivered, transmit the one-time passcode via a second channel, wherein the second channel includes a selection between: an interactive voice response; a point of sale device; and a push notification;
wherein multiple one-time passcodes are transmitted to multiple consumers;
wherein an account associated with a transaction is a joint account; and
wherein the multiple consumers are owners of the joint account.
2. The electronic computing device of claim 1 , comprising further instructions that, when executed by the processing unit, cause the electronic computing device to receive a request for the transaction from the consumer.
3. The electronic computing device of claim 2 , wherein the request is received from an automated teller machine.
4. The electronic computing device of claim 1 , comprising further instructions that, when executed by the processing unit, cause the electronic computing device to determine the delivery state of the one-time passcode via the second channel.
5. The electronic computing device of claim 4 , comprising further instructions that, when executed by the processing unit, cause the electronic computing device to transmit the one-time passcode via a third channel when the delivery state indicates the one-time passcode was not delivered via the second channel.
6. The electronic computing device of claim 1 , comprising further instructions that, when executed by the processing unit, cause the electronic computing device to verify authentication information provided by the consumer.
7. The electronic computing device of claim 6 , wherein the authentication information includes biometric data or password data.
8. The electronic computing device of claim 1 , wherein the multiple one-time passcodes are required when the transaction exceeds a threshold.
9. A method, comprising:
transmitting a one-time passcode to a device associated with a consumer via a first channel;
receiving notification regarding transmitting the one-time passcode, including a delivery state of the one-time passcode, wherein the delivery state indicates non-delivery of the one-time passcode via the first channel;
when the delivery state indicates that the one-time passcode was not delivered, transmitting the one-time passcode via a second channel, wherein the second channel includes a selection between: an interactive voice response; a point of sale device; and a push notification; and
transmitting multiple one-time passcodes to multiple consumers;
wherein an account associated with a transaction is a joint account; and
wherein the multiple consumers are owners of the joint account.
10. The method of claim 9 , further comprising receiving a request for the transaction from the consumer.
11. The method of claim 10 , wherein the request is received from an automated teller machine.
12. The method of claim 9 , further comprising determining the delivery state of the one-time passcode via the second channel.
13. The method of claim 12 , further comprising transmitting the one-time passcode via a third channel when the delivery state indicates the one-time passcode was not delivered via the second channel.
14. The method of claim 9 , further comprising verifying authentication information provided by the consumer.
15. The method of claim 14 , wherein the authentication information includes biometric data or password data.
16. The method of claim 9 , wherein the multiple one-time passcodes are required when the transaction exceeds a threshold.