Identification of audio conference participants
An audio-only caller is determined to be accessing a conference using a landline phone. The audio-only caller is prompted to provide name information via a text-based message. A response that includes the name information is received. The name information is displayed via a user interface of the conference.
1. A method, comprising:
determining, by a conferencing software, that an audio-only caller is accessing a conference using a landline phone;
in response to the determination that the audio-only caller is accessing the conference using the landline phone, prompting, via a text-based message, the audio-only caller to provide name information;
receiving, by the conferencing software, a response to the text-based message that includes the name information; and
displaying the name information in a graphical user interface associated with the conference.
2. The method of claim 1 , wherein the text-based message is transmitted to a mobile phone associated with the audio-only caller.
3. The method of claim 1 , further comprising:
transmitting a request that includes a phone number associated with the landline phone to a Location Routing Number (LRN) database to determine a type of the landline phone.
4. The method of claim 1 , further comprising:
performing a reverse phone number lookup using a phone number associated with the landline phone to determine a type of the landline phone.
5. The method of claim 1 , wherein the name information is obtained from the response using speech-to-text processing.
6. The method of claim 1 , further comprising:
prompting the audio-only caller to record a voice fingerprint; and
storing the voice fingerprint in association with a number of a phone to which the text-based message is transmitted.
7. The method of claim 1 , further comprising:
transmitting an audio-based message over a telephony connection with the landline phone to the audio-only caller to request a number for a telephone to which to transmit the text-based message.
8. The method of claim 1 , wherein the landline phone is a shared device.
9. A device, comprising:
a memory; and
a processor, the processor configured to:
determine that an audio-only caller is accessing a conference using a landline phone;
in response to the determination that the audio-only caller is accessing the conference using the landline phone, prompt, via a text-based message, the audio-only caller to provide name information;
receive a response to the text-based message that includes the name information; and
display the name information in a graphical user interface associated with the conference.
10. The device of claim 9 , wherein the text-based message is transmitted to a mobile phone associated with the audio-only caller.
11. The device of claim 9 , wherein the processor is further configured to execute instructions stored in the memory to:
transmit a request that includes a phone number associated with the landline phone to a Location Routing Number (LRN) database to determine a type of the landline phone.
12. The device of claim 9 , the processor is further configured to execute instructions stored in the memory to:
perform a reverse phone number lookup using a phone number associated with the landline phone to determine a type of the landline phone.
13. The device of claim 9 , wherein the name information is obtained from the response using speech-to-text processing.
14. The device of claim 9 , wherein the processor is further configured to execute instructions stored in the memory to:
prompt the audio-only caller to record a voice fingerprint; and
store the voice fingerprint in association with a number of a phone to which the text-based message is transmitted.
15. The device of claim 9 , wherein the processor is further configured to execute instructions stored in the memory to:
transmit an audio-based message over a telephony connection with the landline phone to the audio-only caller to request a number for a phone to which to transmit the text-based message.
16. The device of claim 9 , wherein the landline phone is a shared device.
17. A non-transitory computer-readable storage medium storing instructions operable to cause one or more processors to perform operations comprising:
determining that an audio-only caller is accessing a conference using a landline phone;
in response to the determination that the audio-only caller is accessing the conference using the landline phone, prompting, via a text-based message, the audio-only caller to provide name information;
receiving a response to the text-based message that includes the name information; and
displaying the name information in a graphical user interface associated with the conference.
18. The non-transitory computer-readable storage medium of claim 17 , wherein the text-based message is transmitted to a mobile phone associated with the audio-only caller.
19. The non-transitory computer-readable storage medium of claim 17 , the operations further comprising:
transmitting a request that includes a phone number associated with the landline phone to a Location Routing Number (LRN) database to determine a type of the landline phone.
20. The non-transitory computer-readable storage medium of claim 17 , wherein the name information is obtained from the response using speech-to-text processing.