Chat User Interface Motif for Transaction Messages
A unique user interface for presenting the messages transmitted on a real-time processing rail is described herein, where the messages are displayed using a chat motif. The user interface includes a summary of all instructions, with a variable icon indicating whether the instruction also includes messages. If a user selects the variable icon, a chat-like window or conversational drawer is presented to allow the user to enter and receive messages related to that specific instruction.
1 . A non-transitory computer-readable medium having stored thereon:
chat user interface software programmed to accept alphanumeric messages from a user, said alphanumeric messages entered by the user in a chat box, the chat user interface software being programmed to display details of a real-time instruction in the chat box, the alphanumeric messages associated with the real-time instruction;
the chat user interface software programmed to exchange the real-time instruction and the alphanumeric messages between the user and a remote beneficiary at a beneficiary computer over a real-time processing rail by way of a clearing house computer, the chat user interface software being programmed to transmit and receive the real-time instruction and the alphanumeric messages, and a special purpose secure network defined within protocols of the real-time processing rail, the real-time instruction and the alphanumeric messages sent with and received over the special purpose secure network using encryption and point-to-point tunneling defined within the real-time processing rail's protocol to connect the chat user interface software to the clearing house computer, the clearing house computer being a computing device programmed to route the real-time instruction and the alphanumeric messages between institutions; and
the chat user interface software programmed to display the alphanumeric messages exchanged with the remote beneficiary in a chat format, each alphanumeric message displayed in its own text box on a computer screen.
2 . The non-transitory computer-readable medium of claim 1 , the chat user interface software being programmed to transmit and receive the alphanumeric messages in association with the real-time instruction identified by an instruction ID.
3 . The non-transitory computer-readable medium of claim 1 , the chat user interface software being programmed to run as software-as-a-service.
4 . The non-transitory computer-readable medium of claim 1 , the chat user interface software operates in a browser connected to a web server on an institution computer.
5 . The non-transitory computer-readable medium of claim 1 , the chat user interface software being programmed to accept the alphanumeric messages from a pulldown menu.
6 . The non-transitory computer-readable medium of claim 1 , the chat user interface software being programmed to accept the alphanumeric messages from radio buttons.
7 . The non-transitory computer-readable medium of claim 1 , the chat user interface software being programmed to accept the alphanumeric messages from a freeform text field.
8 . The non-transitory computer-readable medium of claim 1 wherein the chat user interface software runs on a beneficiary's computer.
9 . The non-transitory computer-readable medium of claim 1 wherein the text boxes are programmed to appear on a foreground window that appears as a conversational drawer, where the conversational drawer slides out across a background window as an overlay.
10 . The non-transitory computer-readable medium of claim 1 wherein the chat user interface software is programmed to display a beneficiary name and an amount extracted from the real-time instruction.
11 . A method comprising:
displaying details of a real-time instruction in a chat box;
accepting alphanumeric messages from a user by chat user interface software, said alphanumeric messages entered by the user in the chat box, said alphanumeric messages associated with the real-time instruction;
exchanging, by the chat user interface software, the real-time instruction and the alphanumeric messages between the user and a remote beneficiary at a beneficiary computer over a real-time processing rail by way of a clearing house computer, the chat user interface software being programmed to transmit and receive the real-time instruction and the alphanumeric messages, and a special purpose secure network defined within protocols of the real-time processing rail, the real-time instruction and the alphanumeric messages sent with and received over the special purpose secure network using encryption and point-to-point tunneling defined within the real-time processing rail's protocol to connect the chat user interface software to the clearing house computer, the clearing house computer being a computing device programmed to route the real-time instruction and the alphanumeric messages between institutions; and
displaying, by the chat user interface software, the alphanumeric messages exchanged with the remote beneficiary in a chat format in a window associated with the real-time instruction on a computer screen.
12 . The method of claim 11 wherein the real-time instruction is identified by an instruction ID.
13 . The method of claim 11 wherein the chat user interface software is programmed to run as software-as-a-service.
14 . The method of claim 11 wherein the chat user interface software uses a software-as-a-service interface to an institution's computer.
15 . The method of claim 11 wherein the chat user interface software is programmed to accept the alphanumeric messages from a pulldown menu.
16 . The method of claim 11 wherein the chat user interface software is programmed to accept the alphanumeric messages from radio buttons.
17 . The method of claim 11 wherein the chat user interface software is programmed to accept the alphanumeric messages from a freeform text field.
18 . The method of claim 11 further comprising displaying a beneficiary name and an amount extracted from the real-time instruction in the window.
19 . The method of claim 11 wherein the window appears as a conversational drawer, where the conversational drawer slides out across a background window as an overlay.