Granted Patent B2

US 12,387,196 · App. 17/966,293 · Granted Aug 12, 2025

Inventors: Kip Morgan (Atlanta, GA); Ankit Madhusudan Amin (Snellville, GA); Meenakshi Sreeraman (Waxhaw, NC); Gina Torcivia Bennett (Lawrenceville, GA); Aleah Jean Kadry (Atlanta, GA); Zachary Taylor Lasater (Atlanta, GA); Jacob Alexander Poston (Loganville, GA)

Assignee: NCR Voyix Corporation

G06Q20/3276G06Q20/204G06Q20/209G06Q20/322

Abstract

Claims (28)

1. A method, comprising:

scanning, by a mobile device comprising a processor and a display, a quick response (QR) code from a transaction display of a payment transaction terminal;

decoding, by the processor, the QR code;

obtaining, by the processor, a uniform resource locator (URL) comprising a network address to a server, a vendor identification, and a transaction terminal identifier for the payment transaction terminal from a decoded QR code;

establishing, by the processor, a remote-control user session with the payment transaction terminal by connecting the mobile device to the network address with the URL and providing a mobile device identifier to the server;

rendering a navigational control screen on the display of the mobile device for operation by a user to control transaction screens rendered by a transaction interface on the payment transaction terminal during a payment transaction;

controlling, by the processor via a navigational control screen of the display of the mobile device, the transaction screens generated on the payment transaction terminal during the remote-control user session by:

relaying key payment events generated by the user of the mobile device received from the navigational control screen of the mobile device during the user making the payment transaction to a user interface (UI) agent on the payment transaction terminal for delivery to the transaction interface;

updating the transaction screens based on the key payment events, wherein the UI agent simulates a logical keyboard connected to the payment transaction terminal based on the key payment events generated by the user of the mobile device, wherein the UI agent simulates physical hardware associated with a keyboard of the payment transaction terminal, and wherein the UI agent operates on the payment transaction terminal without modification to executable instructions associated with the transaction interface on the payment transaction terminal; and

preventing a second remote-control user session that is requested from a second mobile device from connecting to the payment transaction terminal; and

receiving, by the processor, a payment completed message from the UI agent after the UI agent completes the payment transaction based on the key payment events generated by the user of the mobile device.

2. The method of claim 1 , further comprising;

rendering an end-of-transaction screen on the display of the mobile device when an end-transaction event is received from the UI agent during the remote-control user session; and

ending the remote-control user session based on receiving the end-transaction event.

3. The method of claim 2 , wherein rendering the end-of-transaction screen further comprises providing a message within the end-of-transaction screen reminding the user to take a receipt from a receipt printer of the payment transaction terminal before leaving the payment transaction terminal.

4. The method of claim 1 , wherein the navigational control screen further comprises a navigation and selection widget within a first portion of the navigational control screen that when interacted with by the user generates key payment events associated with an up-arrow key event, a down-arrow key event, a left-arrow key event, a right-arrow key event, and an enter or selection key event.

5. The method of claim 4 , wherein the navigational control screen further comprises a keyboard widget within a second portion of the navigational control screen that when interacted with by the user generates key payment events associated with keyboard keys.

6. The method of claim 1 , wherein the navigational control screen is received from the server, and wherein the server obtains the navigational control screen from the payment transaction terminal.

7. The method of claim 1 , wherein relaying comprises relaying the key payment events associated with the navigational control screen from the mobile device to the server, and wherein the server provides the key payment events to the UI agent on the payment transaction terminal.

8. The method of claim 1 , wherein the navigational control screen further comprises a touch keyboard and a navigational widget within the navigational control screen.

9. The method of claim 1 , further comprising:

providing user touch inputs on the display of the mobile device to complete processing of the payment transaction on the payment transaction terminal using the navigational control screen without the user touching the transaction display.

10. The method of claim 1 , further comprising:

processing the method as a mobile application executed on the mobile device.

11. The method of claim 1 , further comprising:

processing the method through web pages of a browser that executes on the mobile device.

12. The method of claim 1 , further comprising:

updating, by relaying the key payment events to the transaction interface, transaction information presented on the transaction screens during the payment transaction.

Assignments (3)

Continuity (2)

References Cited (30)