IP Library Patent Application 18009407
Patent Application
App. No. 18/009,407

SYSTEM, METHOD, AND COMPUTER PROGRAM FOR RATING BASED CHARGING

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Quick Facts
Patent No.
US None
App. No.
18/009,407
Abstract

A method for computing a service fee for a rental item, performed by at least one processor, is provided. The method includes receiving usage data corresponding to a customer from a sensor device and base fee information from one of a plurality of service platforms, mapping the usage data to user information from the plurality of service platforms, the user information including previous user ratings of the customer, generating a final score of the customer based on the mapped usage data, and computing a service fee to be charged based on the final score and the base fee information.

Claims (34)

1 . A method for computing a service fee of a rental item, performed by at least one processor and comprising:

receiving usage data corresponding to a customer from a sensor device and base fee information from one of a plurality of service platforms;

mapping the usage data to user information from the plurality of service platforms, the user information including previous user ratings of the customer;

generating a final score of the customer based on the mapped usage data; and

computing a service fee to be charged based on the final score and the base fee information.

2 . The method of claim 1 , further comprising generating a current rating based on the usage data and updating the plurality of service platforms with the current rating, wherein the current rating is stored as a previous user rating of the customer.

3 . The method of claim 2 , further comprising generating the final score of the customer based on the current rating and the mapped usage data.

4 . The method of claim 1 , further comprising charging the customer based on the generated service fee.

5 . The method of claim 1 , wherein the usage data is received at an end of a rental period of the rental item.

6 . The method of claim 1 , further comprising generating the final score based on the mapped usage data and user information associated with other customers of one or more of the plurality of service platforms.

7 . The method of claim 2 , wherein the current rating is the final score.

8 . An apparatus for computing a service fee for a rental item, the apparatus comprising:

at least one memory configured to store program code; and

at least one processor configured to read the program code and operate as instructed by the program code, the program code configured to case the at least one processor to:

 receive usage data corresponding to a customer from a sensor device and base fee information from one of a plurality of service platforms;

 map the usage data to user information from the plurality of service platforms, the user information including previous user ratings of the customer;

 generate a final score of the customer based on the mapped usage data; and

 compute a service fee to be charged based on the final score and the base fee information.

9 . The apparatus of claim 8 , wherein the at least one processor is configured to read the program code and operate as instructed by the program code to generate a current rating based on the usage data and updating the plurality of service platforms with the current rating, wherein the current rating is stored as a previous user rating of the customer.

10 . The apparatus of claim 9 , wherein the at least one processor is configured to read the program code and operate as instructed by the program code to generate the final score of the customer based on the current rating and the mapped usage data.

11 . The apparatus of claim 8 , wherein the at least one processor is configured to read the program code and operate as instructed by the program code to charge the customer based on the generated service fee.

12 . The apparatus of claim 8 , wherein the usage data is received at an end of a rental period of the rental item.

13 . The apparatus of claim 8 , wherein the at least one processor is configured to read the program code and operate as instructed by the program code to generate the final score based on the mapped usage data and user information associated with other customers of one or more of the plurality of service platforms.

14 . The apparatus of claim 9 , wherein the current rating is the final score.

15 . A non-transitory computer readable medium storing instructions that, when executed by at least one processor of an apparatus for computing a service fee for a rental item, cause the at least one processor to:

receive usage data corresponding to a customer from a sensor device and base fee information from one of a plurality of service platforms;

map the usage data to user information from the plurality of service platforms, the user information including previous user ratings of the customer;

generate a final score of the customer based on the mapped usage data; and

compute a service fee to be charged based on the final score and the base fee information.

16 . The non-transitory computer readable medium of claim 15 , wherein the instructions further cause the at least one processor to generate a current rating based on the usage data and updating the plurality of service platforms with the current rating, wherein the current rating is stored as a previous user rating of the customer.

17 . The non-transitory computer readable medium of claim 16 , wherein the instructions further cause the at least one processor to generate the final score of the customer based on the current rating and the mapped usage data.

18 . The non-transitory computer readable medium of claim 15 , wherein the instructions further cause the at least one processor to charge the customer based on the generated service fee.

19 . The non-transitory computer readable medium of claim 15 , wherein the usage data is received at an end of a rental period of the rental item.

20 . The non-transitory computer readable medium of claim 15 , wherein the instructions further cause the at least one processor to generate the final score based on the mapped usage data and user information associated with other customers of one or more of the plurality of service platforms.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 22, 2024
From: RAKUTEN SYMPHONY SINGAPORE PTE LTD
To: RAKUTEN SYMPHONY, INC.
Reel/Frame 068466/0598 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 9, 2022
From: KACHHADIYA, MAYUR
To: RAKUTEN SYMPHONY SINGAPORE PTE. LTD
Reel/Frame 062037/0951 →