IP Library Granted Patent US 12,563,415
Granted Patent B2
US 12,563,415 · App. 18/041,465 · Granted Feb 24, 2026

Systems and methods for determining call muting areas

Inventors: Atul Rajpoot (Indore, IN); Durgesh Rathore (Indore, IN); Sudeep Kumar Jain (Indore, IN); Nilesh Bankar (Indore, IN)
Assignee: RAKUTEN SYMPHONY, INC.
H04W24/02H04W24/08
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Quick Facts
Patent No.
US 12,563,415
App. No.
18/041,465
Granted
Feb 24, 2026
Kind
B2
Abstract

A method of identifying call muting areas includes dividing a network cluster into a plurality of grids, determining a call muting percentage of at least one first grid of the plurality of grids, determining whether the call muting percentage of the at least one first grid is greater than a predetermined call muting percentage threshold, and generating at least one call muting polygon including at least a portion of the at least one first grid based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold.

Claims (56)

1 . A method of identifying call muting areas, the method comprising:

dividing a network cluster into a plurality of grids;

determining a call muting percentage of at least one first grid of the plurality of grids, the call muting percentage indicating a percentage of calls in which voice data packets are dropped but the calls remain connected during dropping of the voice data packets;

determining whether the call muting percentage of the at least one first grid is greater than a predetermined call muting percentage threshold; and

generating at least one call muting polygon comprising at least a portion of the at least one first grid based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold.

2 . The method of claim 1 , wherein the call muting percentage of the at least one first grid is determined based on drive test data comprising call muting key performance indicator (KPI) of user equipments (UEs) in the at least one first grid, the call muting KPIs indicating calls in which the voice data packets are dropped during the calls such that the calls remain connected during the dropping of the voice data packets.

3 . The method of claim 1 , further comprising:

determining a unique user percentage of the at least one first grid based on a first number of unique users in the at least one first grid and a second number of unique users in the network cluster; and

assigning a priority level to the at least one first grid based on the unique user percentage of the at least one first grid.

4 . The method of claim 3 , wherein assigning the priority level comprises assigning a high priority level based on the unique user percentage of the at least one first grid being greater than a predetermined unique user percentage threshold.

5 . The method of claim 3 , wherein assigning the priority level comprises assigning a low priority level based on the unique user percentage of the at least one first grid being less than a predetermined unique user percentage threshold.

6 . The method of claim 1 , further comprising, based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold:

determining a call muting percentage of at least one second grid of the plurality of grids, the at least one second grid neighboring the at least one first grid; and

determining whether the call muting percentage of the at least one second grid is greater than the predetermined call muting percentage threshold,

wherein the at least one call muting polygon comprises a same polygon including the at least the portion of the at least one first grid and at least a portion of the at least one second grid based on determining that the call muting percentage of the at least one second grid is greater than the predetermined call muting percentage threshold.

7 . The method of claim 1 , further comprising:

dividing the network cluster into a plurality of tiles; and

obtaining morphology data corresponding to the plurality of tiles.

8 . The method of claim 7 , further comprising:

determining, based on the morphology data, that at least one tile of the plurality of tiles comprises a morphology that indicates that data sets obtained from grids within the at least one tile are to be discarded;

determining that at least one grid of the plurality of grids is within the at least one tile; and

discarding data sets corresponding to the at least one grid that is within the at least one tile.

9 . A system for identifying call muting areas, the system comprising:

at least one memory storing instructions; and

at least one processor configured to execute the instructions to:

divide a network cluster into a plurality of grids;

determine a call muting percentage of at least one first grid of the plurality of grids, the call muting percentage indicating a percentage of calls in which voice data packets are dropped but the calls remain connected during dropping of the voice data packets;

determine whether the call muting percentage of the at least one first grid is greater than a predetermined call muting percentage threshold; and

generate at least one call muting polygon comprising at least a portion of the at least one first grid based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold.

10 . The system of claim 9 , wherein the call muting percentage of the at least one first grid is determined based on drive test data comprising call muting key performance indicator (KPI) of user equipments (UEs) in the at least one first grid, the call muting KPIs indicating calls in which the voice data packets are dropped during the calls such that the calls remain connected during the dropping of the voice data packets.

11 . The system of claim 9 , wherein the at least one processor is further configured to execute the instructions to:

determine a unique user percentage of the at least one first grid based on a first number of unique users in the at least one first grid and a second number of unique users in the network cluster; and

assign a priority level to the at least one first grid based on the unique user percentage of the at least one first grid.

12 . The system of claim 11 , wherein the at least one processor is further configured to execute the instructions to assign the priority level by assigning a high priority level based on the unique user percentage of the at least one first grid being greater than a predetermined unique user percentage threshold.

13 . The system of claim 11 , wherein the at least one processor is further configured to execute the instructions to assign the priority level by assigning a low priority level based on the unique user percentage of the at least one first grid being less than a predetermined unique user percentage threshold.

14 . The system of claim 9 , wherein, based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold, the at least one processor is further configured to execute the instructions to:

determine a call muting percentage of at least one second grid of the plurality of grids, the at least one second grid neighboring the at least one first grid; and

determine whether the call muting percentage of the at least one second grid is greater than the predetermined call muting percentage threshold,

wherein the at least one call muting polygon comprises a same polygon including the at least the portion of the at least one first grid and at least a portion of the at least one second grid based on determining that the call muting percentage of the at least one second grid is greater than the predetermined call muting percentage threshold.

15 . The system of claim 9 , wherein the at least one processor is further configured to execute the instructions to:

divide the network cluster into a plurality of tiles; and

obtain morphology data corresponding to the plurality of tiles.

16 . The system of claim 15 , wherein the at least one processor is further configured to execute the instructions to:

determine, based on the morphology data, that at least one tile of the plurality of tiles comprises a morphology that indicates that data sets obtained from grids within the at least one tile are to be discarded;

determine that at least one grid of the plurality of grids is within the at least one tile; and

discard data sets corresponding to the at least one grid that is within the at least one tile.

17 . A non-transitory computer-readable storage medium storing instructions that, when executed by at least one processor, cause the at least one processor to:

divide a network cluster into a plurality of grids;

determine a call muting percentage of at least one first grid of the plurality of grids, the call muting percentage indicating a percentage of calls in which voice data packets are dropped but the calls remain connected during dropping of the voice data packets;

determine whether the call muting percentage of the at least one first grid is greater than a predetermined call muting percentage threshold; and

generate at least one call muting polygon comprising at least a portion of the at least one first grid based on determining that the call muting percentage of the at least one first grid is greater than the predetermined call muting percentage threshold.

18 . The storage medium of claim 17 , wherein the call muting percentage of the at least one first grid is determined based on drive test data comprising call muting key performance indicator (KPI) of user equipments (UEs) in the at least one first grid, the call muting KPIs indicating calls in which the voice data packets are dropped during the calls such that the calls remain connected during the dropping of the voice data packets.

19 . The storage medium of claim 17 , wherein the instructions, when executed, further cause the at least one processor to:

determine a unique user percentage of the at least one first grid based on a first number of unique users in the at least one first grid and a second number of unique users in the network cluster; and

assign a priority level to the at least one first grid based on the unique user percentage of the at least one first grid.

20 . The storage medium of claim 19 , wherein the instructions, when executed, cause the at least one processor to assign the priority level by assigning a high priority level based on the unique user percentage of the at least one first grid being greater than a predetermined unique user percentage threshold.

Assignments (2)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 18, 2024
From: RAKUTEN SYMPHONY INDIA PRIVATE LIMITED
To: RAKUTEN SYMPHONY, INC.
Reel/Frame 068425/0761 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 13, 2023
From: RAJPOOT, ATUL; RATHORE, DURGESH; JAIN, SUDEEP KUMAR; BANKAR, NILESH
To: RAKUTEN SYMPHONY INDIA PRIVATE LIMITED
Reel/Frame 062675/0956 →
Continuity (1)
Related Publication 20250080998A1 · Mar 6, 2025
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