IP Library Granted Patent US 12,056,757
Granted Patent B2
US 12,056,757 · App. 18/093,449 · Granted Aug 6, 2024

On-line session trace system

Inventor: Rui Kong (Lake Oswego, OR)
Assignee: EBAY INC.
G06Q30/0641G06Q30/0282H04L67/02H04L67/535
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 12,056,757
App. No.
18/093,449
Granted
Aug 6, 2024
Kind
B2
Abstract

In various example embodiments, a system and method for enhancing a user's on-line experience by utilizing a computer-implemented on-line session trace system is provided. The on-line session trace system is provided in connection with an on-line trading platform. The on-line session trace system records and stores a state of an on-line session associated with a user identification and permits a user associated with the user identification to commence a further on-line session from a state corresponding to the saved state of a previous on-line session.

Claims (66)

1. A computer-implemented method comprising:

recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising:

a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and

a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service;

detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and

subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute.

2. The computer-implemented method of claim 1 , further comprising:

receiving a selection to access one of the first web page and the second web page; and

causing presentation of the one of the first web page and the second web page in response to receiving the selection.

3. The computer-implemented method of claim 1 , comprising:

detecting a type of a display device being used to access the web-based service during the further session; and

causing presentation of one of the first web page or the second web page according to the detected type of the display device.

4. The computer-implemented method of claim 1 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification.

5. The computer-implemented method of claim 4 , comprising communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes.

6. The computer-implemented method of claim 1 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service.

7. The computer-implemented method of claim 1 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the method further comprises:

determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page;

setting a view focus to the paragraph and the line number in the review; and

causing presentation of one of the first web page and the second web page.

8. The computer-implemented method of claim 7 , wherein the causing of the presentation of the web page comprises:

determining, from the trace attributes, reviews on the customer reviews page that have been accessed; and

modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device.

9. A system, comprising:

hardware processing circuitry;

one or more hardware memories storing instructions that when executed configure the hardware processing circuitry to perform operations comprising:

recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising:

a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and

a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service;

detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and

subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute.

10. The system of claim 9 , the operations further comprising:

receiving a selection to access one of the first web page and the second web page; and

causing presentation of the one of the first web page and the second web page in response to receiving the selection.

11. The system of claim 9 , the operations further comprising:

detecting a type of a display device being used to access the web-based service during the further session; and

causing presentation of one of the first web page or the second web page according to the detected type of the display device.

12. The system of claim 9 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification and the operations further comprise communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes.

13. The system of claim 9 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service.

14. The system of claim 9 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the operations further comprise:

determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page;

setting a view focus to the paragraph and the line number in the review; and

causing presentation of one of the first web page and the second web page, wherein when causing of the presentation of the web page the operations further comprise:

determining, from the trace attributes, reviews on the customer reviews page that

have been accessed; and

modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device.

15. A non-transitory computer readable storage medium comprising instructions that when executed configure hardware processing circuitry to perform operations comprising:

recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising:

a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and

a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service;

detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and

subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute.

16. The non-transitory computer readable storage medium of claim 15 , the operations further comprising:

receiving a selection to access one of the first web page and the second web page; and

causing presentation of the one of the first web page and the second web page in response to receiving the selection.

17. The non-transitory computer readable storage medium of claim 15 , the operations further comprising:

detecting a type of a display device being used to access the web-based service during the further session; and

causing presentation of one of the first web page or the second web page according to the detected type of the display device.

18. The non-transitory computer readable storage medium of claim 15 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification and the operations further comprise communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes.

19. The non-transitory computer readable storage medium of claim 15 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service.

20. The non-transitory computer readable storage medium of claim 15 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the operations further comprise:

determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page;

setting a view focus to the paragraph and the line number in the review; and

causing presentation of one of the first web page and the second web page, wherein when causing of the presentation of the web page the operations further comprise:

determining, from the trace attributes, reviews on the customer reviews page that

have been accessed; and

modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 11, 2023
From: KONG, RUI
To: EBAY INC.
Reel/Frame 062344/0146 →
Continuity (4)
Continuation 17394629 · Aug 5, 2021
Continuation 16859235 · Apr 27, 2020
Continuation 14941766 · Nov 16, 2015
Related Publication 20230141910A1 · May 11, 2023
Cited By (1)
US 12,462,292