Patent Application
Utility
App. No. 18/096,732
· Confirmation No. 4834
SYSTEM AND METHOD FOR PREDICTING SERVICE METRICS USING HISTORICAL DATA
Applicant:
Nice Ltd.
Final Rejection Mailed
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Code | Description | Pages | ||
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| 2026-05-06 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2026-05-06 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2026-04-29 | PA.. |
Power of Attorney | 3 | View | |
| 2026-04-29 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2026-04-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2026-04-24 | CTFR |
Final Rejection | 25 | View | |
| 2026-04-24 | 892 |
List of references cited by examiner | 1 | View | |
| 2026-04-24 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2026-04-24 | SRNT |
Examiner's search strategy and results | 29 | View | |
| 2026-01-28 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | — | View | |
| 2026-01-28 | XT/ |
Extension of Time | 1 | View | |
| 2026-01-28 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2026-01-28 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2026-01-28 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2026-01-28 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2025-08-28 | CTNF |
Non-Final Rejection | 23 | View | |
| 2025-08-28 | 892 |
List of references cited by examiner | 1 | View | |
| 2025-08-28 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2025-08-28 | SRNT |
Examiner's search strategy and results | 15 | View | |
| 2025-07-03 | RCEX |
Request for Continued Examination (RCE) | 1 | View | |
| 2025-07-03 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-07-03 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2025-07-02 | CTAV |
Advisory Action (PTOL-303) | 3 | View | |
| 2025-07-02 | ANE.I |
Amendment After Final or under 37CFR 1.312, initialed by the examiner. | 1 | View | |
| 2025-06-25 | A.NE |
Response After Final Action | — | View | |
| 2025-06-25 | A.NE |
Response After Final Action | 1 | View | |
| 2025-06-25 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2025-06-25 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-06-25 | AMSB |
Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) | 1 | View | |
| 2025-04-25 | CTFR |
Final Rejection | 22 | View | |
| 2025-04-25 | 892 |
List of references cited by examiner | 1 | View | |
| 2025-04-25 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2025-04-25 | SRNT |
Examiner's search strategy and results | 7 | View | |
| 2025-02-20 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | — | View | |
| 2025-02-20 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2025-02-20 | CLM |
Claims | 6 | View | |
| 2025-02-20 | REM |
Applicant Arguments/Remarks Made in an Amendment | 10 | View | |
| 2025-02-20 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-02-14 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2025-02-14 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2025-02-14 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-01-06 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2025-01-06 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2025-01-06 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-12-03 | CTNF |
Non-Final Rejection | 27 | View | |
| 2024-12-03 | 892 |
List of references cited by examiner | 1 | View | |
| 2024-12-03 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2024-12-03 | SRNT |
Examiner's search strategy and results | 3 | View | |
| 2024-12-03 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2024-12-03 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2024-12-03 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2024-08-21 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-08-21 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2024-08-21 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2024-04-29 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2024-04-29 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2024-04-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-09-22 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2023-05-18 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2023-05-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-05-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-05-15 | CFILE |
Request for Corrected Filing Receipt | — | View | |
| 2023-05-15 | CFILE |
Request for Corrected Filing Receipt | 1 | View | |
| 2023-05-15 | ADS |
Application Data Sheet | 8 | View | |
| 2023-05-15 | LET. |
Miscellaneous Incoming Letter | 4 | View | |
| 2023-05-15 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2023-05-15 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-02-06 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2023-02-06 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-01-13 | ECOMM.AUTH |
Internet Communications Authorization | 1 | View | |
| 2023-01-13 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2023-01-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2023-01-13 | PA.. |
Power of Attorney | 1 | View | |
| 2023-01-13 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 5 | View | |
| 2023-01-13 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2023-01-13 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 1 | View | |
| 2023-01-13 | TRNA |
Transmittal of New Application | 1 | View | |
| 2023-01-13 | ADS |
Application Data Sheet | 9 | View | |
| 2023-01-13 | SPEC |
Specification | 58 | View | |
| 2023-01-13 | CLM |
Claims | 5 | View | |
| 2023-01-13 | ABST |
Abstract | 1 | View | |
| 2023-01-13 | DRW |
Drawings-only black and white line drawings | 21 | View | |
| 2023-01-13 | OATH |
Oath or Declaration filed | 5 | View |
Inventors
Noam KAPLAN
Tel Aviv, ISRAEL
Ying ZHANG
Collierville, TN
Gennadi LEMBERSKY
Haifa, ISRAEL
Nick MARTIN
Plano, TX
Eyal SEGAL
Ramat Gan, ISRAEL
Attorneys & Agents of Record
Classification
USPC
705/7.22
G06Q10/063112
G06Q10/06312
G06Q10/06316
Prosecution
- Examiner
- ULLAH, ARIF
- Art Unit
- 3625
- Customer No.
- 145627
- Docket No.
- LEX.10156US02
- Confirmation No.
- 4834
Publication
- Pub. No.
- US20230297909A1
- Pub. Date
- 2023-09-21
SECURITY INTEREST
Recorded 2026-02-26
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2024-10-23
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Quick Facts
- App. No.
- 18/096,732
- Filed
- 2023-01-13
- Pub. No.
- US20230297909A1
- Examiner
- ULLAH, ARIF
- Art Unit
- 3625
External Links