IP Library Granted Patent US 11,875,087
Granted Patent B2
US 11,875,087 · App. 18/111,712 · Granted Jan 16, 2024

Processing system having a machine learning engine for providing an output via a digital assistant system

Inventors: Elizabeth C. Schreier (Glenview, IL); Jamie E. Grahn (Lakemoor, IL)
Assignee: Allstate Insurance Company
G06F3/167G06F3/0482G06N20/00G10L15/22G10L17/22H04W4/021
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Quick Facts
Patent No.
US 11,875,087
App. No.
18/111,712
Granted
Jan 16, 2024
Kind
B2
Abstract

Aspects of the disclosure relate to generating outputs using a digital personal assistant computing control platform and machine learning. A computing platform may receive, from a digital personal assistant computing device, a first voice command input. The computing platform may then determine, via machine learning algorithms, an identifier output indicating a user associated with the first voice command input and a location output indicating a geographic location associated with the user. The computing platform may determine, via a stored calendar, an availability output indicating availability associated with the user. Based on the identifier output, the location output, and the availability output, a charitable opportunity output indicating a charitable opportunity may be determined by the computing platform and may be transmitted to a computing device associated with the charitable opportunity. Acceptance of the opportunity may be received and the computing platform may update the stored calendar to include the charitable opportunity.

Claims (67)

1. A mobile device comprising:

at least one processor;

a communication interface communicatively coupled to the at least one processor;

a location sensor; and

memory storing computer-readable instructions that, when executed by the at least one processor, cause the at least one processor to:

determine, via machine learning algorithms and based on a first voice command input, an identifier indicating a user associated with the first voice command input;

receive an approximate location of the mobile device;

determine, via a stored calendar, an availability output indicating availability associated with the user;

determine, based on the identifier, the location, and the availability output, a charitable opportunity indicator identifying a charitable opportunity for the user;

verify, with a computing device associated with the charitable opportunity and after receiving a second voice command selection indicating acceptance of the charitable opportunity, an acceptance of the charitable opportunity; and

update the stored calendar to include at least one entry indicating the charitable opportunity.

2. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

display, on a display device and after updating the stored calendar, a notification of the updated stored calendar.

3. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

verify, with a second computing device associated with a second charitable opportunity, an acceptance of a second charitable opportunity; and

update the stored calendar to include at least one entry indicating the second charitable opportunity.

4. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

generate a link to donate money based on the charitable opportunity; and

display, on a display device, the link to donate money based on the charitable opportunity.

5. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

display, on a display device, a reminder notification for the charitable opportunity.

6. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

display, on a display device and based on the approximate location of the mobile device, a link to access directions from the approximate location of the mobile device to a location associated with the charitable opportunity.

7. The mobile device of claim 1 , wherein the computer-readable instructions further cause the at least one processor to:

update, based on the second voice command selection indicating acceptance of the charitable opportunity, at least one aspect of the machine learning algorithms.

8. The mobile device of claim 7 , wherein determining the charitable opportunity indicator identifying a charitable opportunity for the user is further based on the updated machine learning algorithms.

9. The mobile device of claim 1 , wherein the charitable opportunity comprises at least one of making a donation, going to an event, or performing a charitable action.

10. A method comprising:

receiving, at a mobile device via a communication interface, a first voice command input;

determining, via machine learning algorithms and based on the first voice command input, an identifier indicating a user associated with the first voice command input;

receiving an approximate location of the mobile device;

determining, via a stored calendar of the mobile device, an availability output indicating availability associated with the user;

determining, based on the identifier, the location, and the availability output, a charitable opportunity indicator identifying a charitable opportunity for the user;

receiving a second voice command selection indicating acceptance of the charitable opportunity;

verifying, with a computing device associated with the charitable opportunity and after receiving the second voice command selection, an acceptance of the charitable opportunity; and

updating the stored calendar to include at least one entry indicating the charitable opportunity.

11. The method of claim 10 , further comprising:

displaying, on a display device of the mobile device and after updating the stored calendar, a notification of the updated stored calendar.

12. The method of claim 10 , further comprising:

verifying, with a second computing device associated with a second charitable opportunity, an acceptance of a second charitable opportunity; and

updating the stored calendar to include at least one entry indicating the second charitable opportunity.

13. The method of claim 10 , further comprising:

generating a link to donate money based on the charitable opportunity; and

displaying, on a display device of the mobile device, the link to donate money based on the charitable opportunity.

14. The method of claim 10 , further comprising:

displaying, on a display device of the mobile device, a reminder notification for the charitable opportunity.

15. The method of claim 10 , further comprising:

displaying, on a display device of the mobile device and based on the approximate location of the mobile device, a link to access directions from the approximate location of the mobile device to a location associated with the charitable opportunity.

16. The method of claim 10 , further comprising:

updating, based on the second voice command selection indicating acceptance of the charitable opportunity, at least one aspect of the machine learning algorithms.

17. A non-transitory computer-readable storage medium having computer-executable program instructions stored thereon that when executed by a processor, cause a computing device to perform:

receiving, at a mobile device via a communication interface, a first voice command input;

determining, via machine learning algorithms and based on the first voice command input, an identifier indicating a user associated with the first voice command input;

receiving an approximate location of the mobile device;

determining, via a stored calendar of the mobile device, an availability output indicating availability associated with the user;

determining, based on the identifier, the location, and the availability output, a charitable opportunity indicator identifying a charitable opportunity for the user;

receiving a second voice command selection indicating acceptance of the charitable opportunity;

verifying, with a computing device associated with the charitable opportunity and after receiving the second voice command selection, an acceptance of the charitable opportunity; and

updating the stored calendar to include at least one entry indicating the charitable opportunity.

18. The non-transitory computer-readable storage medium of claim 17 , further comprising computer-executable instructions that, when executed by the processor, cause the computing device to perform:

verifying, with a second computing device associated with a second charitable opportunity, an acceptance of a second charitable opportunity; and

updating the stored calendar to include at least one entry indicating the second charitable opportunity.

19. The non-transitory computer-readable storage medium of claim 17 , further comprising computer-executable instructions that, when executed by the processor, cause the computing device to perform:

updating, based on the second voice command selection indicating acceptance of the charitable opportunity, at least one aspect of the machine learning algorithms.

20. The non-transitory computer-readable storage medium of claim 17 , further comprising computer-executable instructions that, when executed by the processor, cause the computing device to perform:

generating a link to donate money based on the charitable opportunity; and

displaying, on a display device of the mobile device, the link to donate money based on the charitable opportunity.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 26, 2023
From: SCHREIER, ELIZABETH C.; GRAHN, JAMIE E.
To: ALLSTATE INSURANCE COMPANY
Reel/Frame 063103/0586 →
Continuity (2)
Continuation 15921968 · Mar 15, 2018
Related Publication 20230280973A1 · Sep 7, 2023