Currency trapping detection
Cash trapping at an Automated Teller Machine (ATM) is detected in real time. One or more images from one or more cameras are analyzed. The camera(s) is/are focused overhead of the ATM or on a cash slot of a dispense module for the ATM. The images are analyzed for determining one or more of whether the dispenser module is authentic, whether the cash slot opened or did not open when it should have opened for a cash withdraw, whether visual features of the dispense module have changed over a configurable period of time, and whether hands, gestures, and actions of a person present at the ATM indicate that cash trapping is taking place at the ATM. When cash trapping is detected at the ATM a variety of automated actions are processed, such as shutting down the dispense module, shutting down the ATM, notifying a financial institution, and/or notifying legal authorities.
1. A method, comprising:
determining whether a cash dispense module of a transaction terminal is actively being tampered with based on at least one image captured of the cash dispense module or captured of an area adjacent to the cash dispense module; and
sending an alert when the at least one image is determined to depict the cash dispense module is actively being tampered with, wherein sending further includes identifying a card from the at least one image and an account number for the card and sending the account number with the alert causing the account number to be suspended pending a review of the at least one image.
2. The method of claim 1 , wherein sending further includes generating a video clip from a video of the cash dispense module or the area adjacent to the cash dispense module and sending the video clip with the alert when the alert is sent, wherein the video includes that at least one image and other images of the cash dispense module or the area adjacent to the cash dispense module.
3. The method of claim 1 , wherein sending further includes sending an instruction to the transaction terminal to shut down when the alert is sent.
4. The method of claim 3 , wherein sending further includes sending the alert to one or more of:
a financial institution server for a financial institution associated with the transaction terminal and a law enforcement server for law enforcement when the alert is sent.
5. The method of claim 1 , wherein determining further includes comparing a previous captured image of the cash dispense module or the area adjacent to the cash dispense module against the at least one image in order determine whether the cash dispense module is actively being tampered with.
6. The method of claim 1 , wherein determining further includes obtaining the at least one image when the transaction terminal reports a cash slot of the cash dispense module is opened to receive cash during a cash withdraw transaction at the transaction terminal.
7. The method of claim 6 , wherein obtaining further includes determining from the at least one image whether the cash slot is opened or closed from the at least one image and when the cash slot is closed determining that the cash dispense module is actively being tampered with.
8. The method of claim 1 , wherein determining further includes identifying in the at least one image an object associated with cash dispense module tampering that is depicted in a hand in the area adjacent to the cash dispense module and determining the cash dispense module is actively being tampered with.
9. The method of claim 1 , wherein determining further includes identifying in the at least one image a hand gesture associated with cash dispense module tampering that is depicted in the area adjacent to the cash dispense module and determining the cash dispense module is actively being tampered with.
10. The method of claim 1 , wherein determining further includes identify in the at least one image an unrecognized object depicted in the area adjacent to the cash dispense module and determining the cash dispense module is actively being tampered with.
11. A method, comprising:
monitoring image frames of a video depicting a cash dispense module or an area adjacent to the cash dispense module;
determining from at least one image frames that the cash dispense module is potentially being tampered with by a cash trapping activity or a cash trapping device; and
sending an alert when the cash dispense module is potentially being tampered with, wherein sending further includes identifying a card from the at least one image and an account number for the card and sending the account number with the alert causing the account number to be suspended pending a review of the at least one image.
12. The method of claim 11 , wherein sending further includes sending an instruction that causes a transaction terminal associated with the cash dispense module to shut down for transactions when the cash dispense module is potentially being tampered with.
13. The method of claim 11 , wherein sending further includes sending the alert to one or more of financial institution server of a financial institution associated with a transaction terminal that includes the cash dispense module and a law enforcement server associated with law enforcement when the cash dispense module is potentially being tampered with.
14. The method of claim 11 further comprising, capturing a video clip associated with the at least one image from the video and providing the video clip with the alert when the cash dispense module is potentially being tampered with.
15. The method of claim 11 , wherein determining further includes:
obtaining a first event from a transaction terminal associated with the cash dispense module indicating that a cash withdraw transaction was requested at the transaction terminal;
obtaining a first image frame from the video of the cash dispense module that corresponds to the first event;
instructing the transaction terminal to open a cash slot of the cash dispense module but delay for a configured period of elapsed time before dispensing the cash associated with the cash withdraw transaction through the cash dispense module;
obtaining a second image frame from the video of the cash dispense module that corresponds to a time that the cash slot should be opened by the transaction terminal; and
determining by comparison of the first image frame and the second image frame whether the cash dispense module is actively being tampered with when the second image frame does not depict the cash slot opened to dispense cash for the cash withdraw transaction or when the first image frame and the second image frame are substantially the same.
16. The method of claim 15 , wherein determining by comparison further includes determining that the first image frame and the second image frame are substantially the same or determining that the second image frame does not depict the cash slot opened and instructing the transaction terminal to transport the cash back to an appropriate currency cassette of the transaction terminal, to not dispense the cash through the cash dispense module, and to shut down for any further transactions.
17. The method of claim 15 , wherein determining by comparison further includes determining that the first image frame and the second image frame are different or determining that the second image frame depicts the cash slot opened and instructing the transaction terminal to dispense the cash for the cash withdraw through the cash dispense module.
18. A system, comprising:
at least one camera to capture video of a cash dispense module of a transaction terminal or an area adjacent to the cash dispense module;
the transaction terminal;
a server comprising a processor and a non-transitory computer-readable storage medium; and
the non-transitory computer-readable storage medium comprising instructions which when executed by the processor cause the processor to perform operations comprising:
analyzing image frames of the video provided by the camera;
determining from the image frames when the cash dispense module is potentially being tampered with; and
sending an alert and shutting down the transaction terminal when the determining indicates the cash dispense module is potentially being tampered with, wherein sending further includes identifying a card from the image frames and an account number for the card and sending the account number with the alert causing the account number to be suspended pending a review of the at least one image.
19. The system of claim 18 , wherein the transaction terminal is an automated teller machine, a self-service terminal, or a point-of-sale terminal.