Audio authentication systems and methods for prescription processes
Methods and systems may incorporate voice interaction and other audio interaction to facilitate access to prescription related information and processes. Particularly, voice/audio interactions may be utilized to achieve authentication to access prescription-related information and action capabilities. Additionally, voice/audio interactions may be utilized in performance of processes such as obtaining prescription refills and receiving reminders to consume prescription products.
1. A computer-implemented method performed via one or more computer processors, the method comprising:
obtaining an indication of an attempt by a user to access a prescription resource associated with a patient, the user being a person other than the patient, and the indication being received from a first device of the user other than the patient;
causing an audio tone to be produced by a speaker in the first device associated with the user;
obtaining an indication that a microphone in a second device associated with the patient detected the produced audio tone; and
authenticating the user to access the prescription resource based at least in part upon obtaining the indication that the microphone detected the produced audio tone.
2. The computer-implemented method of claim 1 , further comprising providing one or more interactive user interfaces to be provided to the first device or the second device to facilitate access to the prescription resource.
3. The computer-implemented method of claim 2 , wherein providing the one or more user interfaces comprises providing an interactive voice interface to the first device or the second device.
4. The computer-implemented method of claim 2 , wherein providing the one or more user interfaces comprises providing an interactive graphical user interface to the first device or the second device.
5. The computer-implemented method of claim 1 , wherein the audio tone is a non-audible tone.
6. The computer-implemented method of claim 1 , wherein causing the microphone of the second device to detect the produced audio tone includes causing the second device to activate the microphone.
7. The computer-implemented method of claim 1 , wherein authenticating the user to access the prescription resource includes using the detection of the produced audio tone in combination with one or more further authentication factors.
8. A computing system comprising:
one or more processors; and
one or more memories storing non-transitory computer executable instructions that, when executed by the one or more processors, cause the computing system to:
obtain an indication of an attempt by a user to access a prescription resource associated with a patient, the user being a person other than the patient, and the indication being received from a first device of the user other than the patient;
cause an audio tone to be produced by a speaker in the first device associated with the user;
obtain an indication that a microphone in a second device associated with the patient detected the produced audio tone; and
authenticate the user to access the prescription resource based at least in part upon obtaining the indication that the microphone detected the produced audio tone.
9. The computing system of claim 8 , wherein the non-transitory computer executable instructions, when executed by the one or more processors, further cause the computing system to provide one or more interactive user interfaces to the first device or the second device to facilitate access to the prescription resource.
10. The computing system of claim 9 , wherein the one or more user interfaces comprise an interactive voice interface.
11. The computing system of claim 9 , wherein the one or more user interfaces comprise an interactive graphical user interface.
12. The computing system of claim 8 , wherein the audio tone is a non-audible tone.
13. The computing system of claim 8 , wherein the instructions to cause the microphone of the second device to detect the produced audio tone include instructions to cause the second device to activate the microphone.
14. The computing system of claim 8 , wherein the instructions to authenticate the user include instructions to authenticate the user based upon the detection of the produced audio tone in combination with one or more further authentication factors.
15. One or more non-transitory computer readable media storing non-transitory computer executable instructions that, when executed by one or more processors of one or more computers, cause one or more computers to:
obtain an indication of an attempt by a user to access a prescription resource associated with a patient, the user being a person other than the patient, and the indication being received from a first device of the user other than the patient;
cause an audio tone to be produced by a speaker in the first device associated with the user;
obtain an indication that a microphone in a second device associated with the patient detected the produced audio tone; and
authenticate the user to access the prescription resource based at least in part upon obtaining the indication that the microphone detected the produced audio tone.
16. The one or more non-transitory computer readable media of claim 15 , wherein the non-transitory computer executable instructions, when executed by the one or more processors, further cause the computing system to provide one or more interactive user interfaces to the first device or the second device to facilitate access to the prescription resource.
17. The one or more non-transitory computer readable media of claim 16 , wherein the one or more user interfaces comprise an interactive voice interface.
18. The one or more non-transitory computer readable media of claim 16 , wherein the one or more user interfaces comprise an interactive graphical user interface.
19. The one or more non-transitory computer readable media of claim 15 , wherein the audio tone is a non-audible tone.
20. The one or more non-transitory computer readable media of claim 15 , wherein the instructions to authenticate the user include instructions to authenticate the user based upon the detection of the produced audio tone in combination with one or more further authentication factors.