HOSPITALITY PROPERTY MANAGEMENT TOOL AND SYSTEM AND METHOD FOR USE OF SAME

1 . A system for property management, the system comprising:

room data including at least one of the following:

physical quality assurance data, program quality assurance data, interactive data, and environmental data, the room data being associated with an entertainment center in a room at an establishment having a plurality of rooms;

the physical quality assurance data being, relative to the entertainment center, physical state data of a current condition of the hardware and the cable connections;

the program quality assurance data being, relative to the entertainment center, software state data of current operations of the system software and the application software;

the interactive data being, relative to the entertainment center, information about guest-display-based interactions with the entertainment center;

the environmental data being, relative to the entertainment center, information about guest-non-display-based interactions with the entertainment center; and

a server located remote to the room, the server including:

a housing securing inputs, outputs, a processor, memory, and storage therein,

a busing architecture communicatively interconnecting the inputs, outputs, the processor, the memory, and the storage, and

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive the room data,

render a map view of the establishment based on obtained map data, the map view including a graphical representation of the room and a plurality of other rooms at the establishment, and

annotate the graphical representation of the room with at least a portion of the room data.

2 . The system as recited in claim 1 , wherein the establishment is selected from the group consisting of furnished multi-family residences, dormitories, lodging establishments, hotels, hospitals, and multi-unit environments.

3 . The system as recited in claim 1 , wherein the processor-executable instructions of the server further comprise processor-executable instructions that, when executed, cause the processor to render a 3-D perspective view of the establishment.

4 . The system as recited in claim 1 , wherein the processor-executable instructions of the server further comprise processor-executable instructions that, when executed, cause the processor to render a multi-floor view of the establishment.

5 . The system as recited in claim 1 , wherein the processor-executable instructions of the server further comprise processor-executable instructions that, when executed, cause the processor to render a 2-D top plan view of at least a portion of the establishment.

6 . The system as recited in claim 1 , wherein the processor-executable instructions of the server further comprise processor-executable instructions that, when executed, cause the processor to render a map view of a floor of the establishment.

7 . The system as recited in claim 1 , wherein the room data further comprises identification data, the identification data including a location of the entertainment center.

8 . The system as recited in claim 1 , wherein the room data further comprises self-diagnostic data, the self-diagnostic data being information relative to faults in the physical quality assurance data, the program quality assurance data, the interactive data, and the environmental data.

9 . The system as recited in claim 1 , wherein the entertainment center further comprises a television.

10 . The system as recited in claim 1 , wherein the entertainment center further comprises a display.

11 . The system as recited in claim 10 , wherein the entertainment center further comprises a set-top box.

12 . The system as recited in claim 1 , wherein the entertainment center further comprises an integrated set-top box and display.

13 . The system as recited in claim 1 , wherein the physical quality assuance data is selected from the group consisting of online/offline status, power state, display control status, display connection status, HDMI interface status, control interface status, memory usage, unit up-time, and hardware installation progress.

14 . The system as recited in claim 1 , wherein the program quality assurance data is selected from the group consisting of program guide status, debug console log, software usage, and software installation progress.

15 . The system as recited in claim 1 , wherein the interactive data is selected from, the group consisting of guest configuration data, television channel viewing, program viewing, Internet history, and program guide interaction.

16 . The system as recited in claim 1 , wherein the environmental data is selected from the group consisting of amenity interaction, lighting status, thermostat status, window shades status, and door status.

17 . A system for property management, the system comprising:

room data including at least one of the following:

physical quality assurance data, program quality assurance data, and interactive data, the room data being associated with an entertainment center in a room at an establishment having a plurality of rooms;

the physical quality assurance data being, relative to the entertainment center, physical state data of a current condition of the hardware and the cable connections;

the program quality assurance data being, relative to the entertainment center, software state data of current operations of the system software and the application software;

the interactive data being, relative to the entertainment center, information about guest-display-based interactions with the entertainment center; and

a server located remote to the room, the server including:

a housing securing inputs, outputs, a processor, memory, and storage therein,

a busing architecture communicatively interconnecting the inputs, outputs, the processor, the memory, and the storage, and

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive the room data,

render a map view of the establishment based on obtained map data, the map view including a graphical representation of the room and a plurality of other rooms at the establishment, and

annotate the graphical representation of the room with at least a portion of the room data.

18 . The system as recited in claim 17 , wherein the entertainment center further comprises a device selected from the group consisting of televisions, displays, set-top boxes, and integrated set-top boxes and displays.

19 . A system for property management, the system comprising:

room data including at least one of the following:

physical quality assurance data, program quality assurance data, and environmental data, the room data being associated with an entertainment center in a room at an establishment having a plurality of rooms;

the physical quality assurance data being, relative to the entertainment center, physical state data of a current condition of the hardware and the cable connections;

the program quality assurance data being, relative to the entertainment center, software state data of current operations of the system software and the application software;

the environmental data being, relative to the entertainment center, information about guest-non-display-based interactions with the entertainment center; and

a server located remote to the room, the server including:

a housing securing inputs, outputs, a processor, memory, and storage therein,

a busing architecture communicatively interconnecting the inputs, outputs, the processor, the memory, and the storage, and

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

receive the room data,

render a map view of the establishment based on obtained map data, the map view including a graphical representation of the room and a plurality of other rooms at the establishment, and

annotate the graphical representation of the room, with at least a portion of the room data.

20 . The system as recited in claim 19 , wherein the entertainment center further comprises a device selected from the group consisting of televisions, displays, set-top boxes, and integratedset-top boxes and displays.