IP Library Patent Application 18205541
Patent Application Utility
App. No. 18/205,541 · Confirmation No. 1020

METHOD FOR PRIORITIZING AGENTS FOR WORKING FROM OFFICE VIA A WFM APPLICATION IN A HYBRID CONTACT CENTER WORK ENVIRONMENT

Applicant: NICE LTD.
Final Rejection Mailed View Publication ↗
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Code Description Pages PDF
2026-06-30 CTFR Final Rejection 11 View
2026-06-30 892 List of references cited by examiner 1 View
2026-06-30 FWCLM Index of Claims 1 View
2026-06-30 SRFW Search information including classification, databases and other search related notes 2 View
2026-06-30 SRNT Examiner's search strategy and results 14 View
2026-04-12 APP.TEXT Application body structured text document View
2026-04-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-04-12 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2026-04-12 CLM Claims 3 View
2026-04-12 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2026-04-12 WFEE Fee Worksheet (SB06) 1 View
2026-03-09 CTNF Non-Final Rejection 25 View
2026-03-09 892 List of references cited by examiner 1 View
2026-03-09 SRFW Search information including classification, databases and other search related notes 2 View
2026-03-09 FWCLM Index of Claims 1 View
2026-03-09 SRNT Examiner's search strategy and results 13 View
2026-03-09 SRNT Examiner's search strategy and results 2 View
2026-03-09 SRNT Examiner's search strategy and results 2 View
2026-01-13 N417.PYMT Electronic Fee Payment 2 View
2026-01-13 RCEX Request for Continued Examination (RCE) 3 View
2026-01-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-01-13 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2026-01-13 CLM Claims 3 View
2026-01-13 REM Applicant Arguments/Remarks Made in an Amendment 5 View
2026-01-13 WFEE Fee Worksheet (SB06) 1 View
2025-10-27 CTFR Final Rejection 22 View
2025-10-27 892 List of references cited by examiner 1 View
2025-10-27 SRFW Search information including classification, databases and other search related notes 1 View
2025-10-27 FWCLM Index of Claims 1 View
2025-10-27 SRNT Examiner's search strategy and results 12 View
2025-07-29 APP.TEXT Application body structured text document View
2025-07-29 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2025-07-29 CLM Claims 3 View
2025-07-29 REM Applicant Arguments/Remarks Made in an Amendment 4 View
2025-07-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2025-07-29 WFEE Fee Worksheet (SB06) 1 View
2025-05-08 CTNF Non-Final Rejection 19 View
2025-05-08 892 List of references cited by examiner 1 View
2025-05-08 FWCLM Index of Claims 1 View
2025-05-08 SRFW Search information including classification, databases and other search related notes 1 View
2025-05-08 SRNT Examiner's search strategy and results 2 View
2025-05-08 SRNT Examiner's search strategy and results 2 View
2025-05-08 SRNT Examiner's search strategy and results 2 View
2025-05-08 BIB Bibliographic Data Sheet 1 View
2025-05-08 SRNT Examiner's search strategy and results 9 View
2024-11-28 ECOMM.AUTH Internet Communications Authorization 2 View
2024-11-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-11-28 ECOMM.AUTH Internet Communications Authorization 2 View
2024-11-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-10-05 NTC.PUB Notice of Publication 1 View
2023-06-26 APP.FILE.REC Filing Receipt 3 View
2023-06-26 WFEE Fee Worksheet (SB06) 1 View
2023-06-04 PA.. Power of Attorney 1 View
2023-06-04 ADS Application Data Sheet 9 View
2023-06-04 WFEE Fee Worksheet (SB06) 2 View
2023-06-04 N417 Electronic Filing System Acknowledgment Receipt 3 View
2023-06-04 DRW.NONBW Drawings-other than black and white line drawings 15 View
2023-06-04 OATH Oath or Declaration filed 3 View
2023-06-04 DRW.SUPP Drawings-black and white line and/or other drawings View
2023-06-04 SPEC Specification 16 View
2023-06-04 CLM Claims 2 View
2023-06-04 ABST Abstract 1 View
2023-06-04 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
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Quick Facts
App. No.
18/205,541
Filed
2023-06-04
Pub. No.
US20230316177A1
Art Unit
3624