Senior living engagement and care support platforms
Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.
1. A computer device comprising at least one processor in communication with a chatbot and at least one memory device, wherein the at least one processor programmed to:
receive registration information for a candidate caregiver from a second client device associated with the candidate caregiver, the registration information requesting that the candidate caregiver be added to a plurality of caregivers, wherein the plurality of caregivers are members of a circle of care of a senior user;
present, via a user interface of a first client device, at least a portion of the registration information for the candidate caregiver, the first client device being associated with the senior user;
monitor for a user interaction indicating that the senior user has audibly interacted with the chatbot to provide a response to the presented registration information for the candidate caregiver; and
approve or deny the candidate caregiver based on the response from the senior user.
2. The computer device of claim 1 , wherein the response is to approve the candidate caregiver, the at least one processor is further programmed to store the registration information for the candidate caregiver and the second client device associated with the candidate caregiver.
3. The computer device of claim 1 , wherein the at least one processor to continuously monitor for the user interaction indicating that the senior user has interacted with the chatbot.
4. The computer device of claim 1 , wherein the at least one processor is further programmed to store caregiver information for the plurality of caregivers, wherein each caregiver of the plurality of caregivers is associated with a second client device of a plurality of second client devices, wherein the plurality of caregivers are members of a circle of care of the senior user.
5. The computer device of claim 4 , wherein in response to detecting the user interaction with the chatbot, the at least one processor is further programmed to generate a notification message summarizing the user interaction with the chatbot, wherein the notification message summarizing the user interaction with the chatbot includes when and how the senior user interacted with the chatbot in response to detecting the user interaction with the chatbot, transmit, to the plurality of second client devices, the notification message for display on a user interface of the corresponding second client devices.
6. The computer device of claim 1 , wherein the senior user also applies a label to the candidate caregiver, and the at least one processor is further programmed to store the label with the registration information for the candidate caregiver, wherein the label is configured to be displayed in relation to the candidate caregiver.
7. The computer device of claim 1 , wherein the at least one processor is further programmed to:
store a plurality of notification preferences for each of the plurality of caregivers; and
determine whether or not to notify each of the plurality of caregivers of the user interaction with the chatbot based on the corresponding notification preferences.
8. The computer device of claim 1 , wherein the at least one processor is further programmed to cause a virtual button to be displayed on a user interface of a second client device of a plurality of second client devices associated with the plurality of caregivers, wherein when selected the virtual button initiates a video call from the second client device to the first client device.
9. The computer device of claim 1 , wherein the at least one processor is further programmed to cause a virtual button to be displayed on a user interface of a second client device of a plurality of second client devices associated with the plurality of caregivers, wherein when selected the virtual button initiates a telephone call to the senior user.
10. The computer device of claim 1 , wherein the at least one processor is further programmed to cause a virtual button to be displayed on a user interface of a second client device of a plurality of second client devices associated with the plurality of caregivers, wherein when selected the virtual button initiates a text message from the second client device to the first client device.
11. The computer device of claim 10 , wherein the at least one processor instructs the chatbot to cause the first client device to audibly recite the text message to the senior user.
12. The computer device of claim 1 , wherein the at least one processor is further programmed to generate a notification message if the detected user interaction with the chatbot is a first user interaction with the chatbot of the day.
13. The computer device of claim 1 , wherein the at least one processor is further programmed to:
determine for the senior user a first expected time of interaction with the chatbot via the first client device; and
in response to not detecting the user interaction with the chatbot by the first expected time of interaction, transmit a message to a plurality of second client devices associated with the plurality of caregivers indicating that the senior user has not interacted with the chatbot by the first expected time of interaction.
14. The computer device of claim 1 , wherein the plurality of caregivers includes one or more of a family member of the senior user, a friend of the senior user, a paid caregiver of the senior user, a person designated by the senior user, and a healthcare professional.
15. The computer device of claim 1 , wherein the at least one processor is further programmed to:
determine a frequency of interactions of the senior user with the first client device; and
transmit, to a plurality of second client devices associated with the plurality of caregivers, one or more notification messages including the frequency of the user interactions with the first client device, wherein the frequency of user interactions is caused to be displayed on a user interface of the corresponding second client device.
16. The computer device of claim 1 , wherein the at least one processor is further programmed to execute the chatbot to audibly interact with the senior user using plain language, wherein the chatbot receives an input signal captured by a first microphone of the first client device, interprets the input signal, generates an audio plain language response to the interpreted input signal, and responds with the audio plain language response via a first speaker of the first client device.
17. The computer device of claim 1 , wherein the candidate caregiver is to care for the senior user and to carry out tasks for the senior user.
18. A computer-implemented method performed by a computer system including at least one processor in communication with a chatbot and at least one memory device, the method comprising:
receiving registration information for a candidate caregiver from a second client device associated with the candidate caregiver, the registration information requesting that the candidate caregiver be added to a plurality of caregivers, wherein the plurality of caregivers are members of a circle of care of a senior user;
presenting, via a user interface of a first client device, at least a portion of the registration information for the candidate caregiver, the first client device being associated with the senior user;
monitoring for a user interaction indicating that the senior user has audibly interacted with the chatbot to provide a response to the presented registration information for the candidate caregiver; and
approving or denying the candidate caregiver based on the response from the senior user.
19. The computer-implemented method of claim 18 , wherein the response is to approve the candidate caregiver, the method further comprises storing the registration information for the candidate caregiver and the second client device associated with the candidate caregiver.
20. The computer-implemented method of claim 18 further comprising storing caregiver information for the plurality of caregivers, wherein each caregiver of the plurality of caregivers is associated with a second client device of a plurality of second client devices, wherein the plurality of caregivers are members of a circle of care of the senior user.
21. The computer-implemented method of claim 20 , wherein in response to detecting the user interaction with the chatbot, the method further comprises generating a notification message summarizing the user interaction with the chatbot, wherein the notification message summarizing the user interaction with the chatbot includes when and how the senior user interacted with the chatbot in response to detecting the user interaction with the chatbot, transmit, to the plurality of second client devices, the notification message for display on a user interface of the corresponding second client devices.
22. The computer-implemented method of claim 18 , wherein the senior user also applies a label to the candidate caregiver, and the method further comprises storing the label with the registration information for the candidate caregiver, wherein the label is configured to be displayed in relation to the candidate caregiver.
23. The computer-implemented method of claim 18 further comprising:
in response to detecting the user interaction with the chatbot, generating a notification message summarizing the user interaction with the chatbot, wherein summarizing the user interaction with the chatbot includes when and how the senior user interacted with the chatbot; and
in response to detecting the user interaction with the chatbot, transmitting, to a plurality of second client devices associated with the plurality of caregivers, the notification message for display on a user interface of the corresponding second client devices.
24. The computer-implemented method of claim 18 further comprising:
upon approval of the candidate caregiver by the senior user, adding the candidate caregiver to the plurality of caregivers and associate the second client device with the candidate caregiver.
25. The computer-implemented method of claim 18 further comprising:
storing a plurality of notification preferences for each of the plurality of caregivers; and
determining whether or not to notify each of the plurality of caregivers of the user interaction with the chatbot based on the corresponding notification preferences.
26. The computer-implemented method of claim 18 , wherein the plurality of caregivers includes one or more of a family member of the senior user, a friend of the senior user, a paid caregiver of the senior user, a person designated by the senior user, and a healthcare professional.
27. The computer-implemented method of claim 18 further comprising:
determining a frequency of interactions of senior user with the first client device; and
transmitting, to a plurality of second client devices associated with the plurality of caregivers, one or more notification messages including the frequency of the user interactions with the first client device, wherein the frequency of user interactions is caused to be displayed on a user interface of the corresponding second client device.
28. The computer-implemented method of claim 18 further comprising executing the chatbot to audibly interact with the senior user using plain language, wherein the chatbot receives an input signal captured by a first microphone of the first client device, interprets the input signal, generates an audio plain language response to the interpreted input signal, and responds with the audio plain language response via a first speaker of the first client device.