Authenticated calling voicemail integration
Various arrangements for providing authenticated caller information for voicemail are presented herein. A terminating telephony service provider system can receive a request to connect a telephone call, the request comprising a session initiation protocol (SIP) identity header. The terminating telephony service provider system can perform a verification based on the SIP identity header. A voicemail may be created based on audio received from the calling party via the telephone call. SIP header information can be stored and mapped to the voicemail. The terminating telephony service provider system can then output, to a called party user equipment (UE), an indication of the voicemail with an indication of the verification based on the SIP identity header.
1. A method for providing authenticated caller information for voicemail, the method comprising:
performing, by a terminating telephony service provider system, a verification of a telephone call based on a session initiation protocol (SIP) identity header of the telephone call;
creating, by the terminating telephony service provider system, a voicemail based on audio received from a calling party via the telephone call;
outputting, by the terminating telephony service provider system to a called party user equipment (UE), an indication of the voicemail with a graphical indication of the verification based on the SIP identity header, wherein:
the indication of the verification indicates the telephone call from which the voicemail was created was partially verified;
the graphical indication indicates that the voicemail was partially verified and different graphical indications are used for verified and not verified voicemails; and
the telephone call being partially verified indicates that the terminating telephony service provider system has authenticated a call origination.
2. The method for providing authenticated caller information for voicemail of claim 1 , wherein the telephone call being partially verified further indicates that the terminating telephony service provider system did not verify that the calling party is authorized to use an originating telephone number.
3. The method for providing authenticated caller information for voicemail of claim 1 , further comprising:
storing, by the terminating telephony service provider system, information from the SIP header mapped with the voicemail.
4. The method for providing authenticated caller information for voicemail of claim 1 , further comprising:
routing the telephone call to a voicemail system of the terminating telephony service provider system.
5. The method for providing authenticated caller information for voicemail of claim 4 , wherein routing the telephone call to the voicemail system is based at least in part on a result of the performed verification.
6. The method for providing authenticated caller information for voicemail of claim 1 , further comprising:
at least based in part on the telephone call not being fully verified:
calculating a reputation score using the SIP identity header; and
outputting an indication of the reputation score to the called party UE for presentation in association with the indication of the voicemail.
7. The method for providing authenticated caller information for voicemail of claim 6 , further comprising:
receiving, by the terminating telephony service provider system, a request to retrieve voicemail from the called party UE; and
transmitting, by the terminating telephony service provider system, to the called party UE, the voicemail.
8. The method for providing authenticated caller information for voicemail of claim 1 , further comprising:
receiving, by the terminating telephony service provider system, a request to connect the telephone call, the request comprising the SIP identity header, wherein:
the telephone call is mapped to an originating telephone number and was originated by the calling party.
9. The method for providing authenticated caller information for voicemail of claim 1 , wherein performing the verification based on the SIP identity header comprises:
transmitting the received SIP identity header to a verification service system; and
receiving from the verification service system, a verification result.
10. The method for providing authenticated caller information for voicemail of claim 1 , wherein the terminating telephony service provider system is part of a 5G New Radio (NR) cellular network.
11. The method for providing authenticated caller information for voicemail of claim 1 , further comprising:
presenting, by the called party, a second graphical indication of a second telephone as being fully verified.
12. A voicemail system for providing authenticated caller information, the voicemail system comprising:
a cellular network having a voicemail service system, wherein the cellular network is operated by a terminating service provider, wherein the cellular network is configured to:
perform a verification of a telephone call based on a session initiation protocol (SIP) identity header of the telephone call; and
create a voicemail based on audio received from a calling party via the telephone call;
output, to a called party user equipment (UE), an indication of the voicemail with an indication of the verification based on the SIP identity header, wherein:
the indication of the verification indicates the telephone call from which the voicemail was created was partially verified;
the called party UE presents a graphical indication indicative that the voicemail was partially verified, with different graphical indications being used for verified and not verified voicemails; and
the telephone call being partially verified indicates that a call origination has been verified.
13. The voicemail system of claim 12 , wherein the telephone call being partially verified further indicates that the calling party has not been verified to be authorized to use an originating telephone number.
14. The voicemail system of claim 12 , wherein the cellular network is further configured to, at least based in part on the telephone call not being fully verified:
calculate a reputation score using the SIP identity header; and
output an indication of the reputation score to the called party UE for presentation in association with the indication of the voicemail.
15. The voicemail system of claim 12 , wherein the cellular network is further configured to:
receive a request to connect the telephone call, the request comprising the SIP identity header, wherein:
the telephone call is mapped to an originating telephone number and was originated by the calling party.
16. The voicemail system of claim 12 , wherein the cellular network is further configured to:
receive a request to retrieve voicemail from the UE of the called party; and
transmit to the UE of the called party, the voicemail.
17. The voicemail system of claim 12 , wherein the cellular network is a 5G New Radio (NR) cellular network.
18. The voicemail system of claim 12 , further comprising:
the called party UE, configured to present a voicemail menu that comprises the graphical indication of the telephone call being partially verified.
19. The voicemail system of claim 18 , wherein the called party UE is further configured such that the voicemail menu comprises a second graphical indication of a second telephone as being fully verified.