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App. No. 18/319,337 · Confirmation No. 4903

EFFORTLESS CUSTOMER CONTACT AND INCREASED FIRST CALL RESOLUTION SYSTEM AND METHODS

Applicant: NICE LTD.
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2026-07-21 CTNF Non-Final Rejection 46 View
2026-07-21 892 List of references cited by examiner 1 View
2026-07-21 SRFW Search information including classification, databases and other search related notes 2 View
2026-07-21 FWCLM Index of Claims 1 View
2026-07-21 SRNT Examiner's search strategy and results 11 View
2026-06-12 RCEX Request for Continued Examination (RCE) 3 View
2026-06-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-06-12 N417.PYMT Electronic Fee Payment 2 View
2026-06-12 WFEE Fee Worksheet (SB06) 1 View
2026-06-10 CTAV Advisory Action (PTOL-303) 3 View
2026-06-10 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2026-05-29 N417.PYMT Electronic Fee Payment 2 View
2026-05-29 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-05-29 A.NE Response After Final Action 1 View
2026-05-29 CLM Claims 9 View
2026-05-29 REM Applicant Arguments/Remarks Made in an Amendment 20 View
2026-05-29 WFEE Fee Worksheet (SB06) 1 View
2026-05-29 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2026-04-28 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2026-04-10 PA.. Power of Attorney 1 View
2026-04-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-01-13 CTFR Final Rejection 47 View
2026-01-13 892 List of references cited by examiner 1 View
2026-01-13 FWCLM Index of Claims 1 View
2026-01-13 SRFW Search information including classification, databases and other search related notes 2 View
2026-01-13 SRNT Examiner's search strategy and results 12 View
2025-10-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection — View
2025-10-13 XT/ Extension of Time 2 View
2025-10-13 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2025-10-13 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2025-10-13 CLM Claims 7 View
2025-10-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2025-10-13 N417.PYMT Electronic Fee Payment 2 View
2025-10-13 WFEE Fee Worksheet (SB06) 1 View
2025-06-13 CTNF Non-Final Rejection 38 View
2025-06-13 892 List of references cited by examiner 1 View
2025-06-13 FWCLM Index of Claims 1 View
2025-06-13 SRFW Search information including classification, databases and other search related notes 1 View
2025-06-13 BIB Bibliographic Data Sheet 1 View
2025-06-13 SRNT Examiner's search strategy and results 16 View
2025-06-13 FOR Foreign Reference 74 View
2024-11-22 NTC.PUB Notice of Publication 1 View
2023-06-28 ADS Application Data Sheet 9 View
2023-06-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-06-09 PA.. Power of Attorney 1 View
2023-06-09 N417 Electronic Filing System Acknowledgment Receipt 2 View
2023-06-07 APP.FILE.REC Filing Receipt 4 View
2023-06-07 WFEE Fee Worksheet (SB06) 1 View
2023-05-17 APP.TEXT Application body structured text document — View
2023-05-17 TRNA Transmittal of New Application 2 View
2023-05-17 OATH Oath or Declaration filed 10 View
2023-05-17 DRW.NONBW Drawings-other than black and white line drawings 11 View
2023-05-17 SPEC Specification 25 View
2023-05-17 CLM Claims 6 View
2023-05-17 ABST Abstract 1 View
2023-05-17 N417.PYMT Electronic Fee Payment 2 View
2023-05-17 N417 Electronic Filing System Acknowledgment Receipt 3 View
2023-05-17 ADS Application Data Sheet 9 View
2023-05-17 DRW.SUPP Drawings-black and white line and/or other drawings — View
2023-05-17 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
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Quick Facts
App. No.
18/319,337
Filed
2023-05-17
Pub. No.
US20240386357A1
Art Unit
3624