Granted Patent B2

US 12,028,429 · App. 18/345,730 · Granted Jul 2, 2024

Inventors: Charles Glommen (Oceanside, CA); Benjamin Richard Williams, II (San Diego, CA)

Assignee: Tealium Inc.

H04L67/535H04L67/02H04L67/146H04L67/306

Abstract

Claims (69)

1. A system comprising:

non-transitory physical computer storage; and

a computer hardware processor in a physical computing device, the computer hardware processor being in communication with the non-transitory physical computer storage and configured to:

receive first visitor data associated with a first content page, the first visitor data comprising a first cookie-derived identifier, a first Internet Protocol (IP) address, or a first hardware address;

identify a first identifier for a first visitor from the first visitor data;

add at least some of the first visitor data to a first visitor profile associated with the first identifier and the first visitor;

receive, via a tag associated with a second content page, a login credential associated with the second content page, the login credential comprising a second identifier;

receive second visitor data associated with the second content page, the second visitor data comprising (i) the first cookie-derived identifier, the first IP address, or the first hardware address and (ii) the second identifier;

determine, based at least in part on that the first identifier and the second identifier, that the second visitor data is potentially associated with a second visitor different from the first visitor associated with the first visitor data; and

in response to determining that the second visitor data is potentially associated with the second visitor different from the first visitor associated with the first visitor data, add at least some of the second visitor data to a second visitor profile different from the first visitor profile.

2. The system of claim 1 , wherein determining that the second visitor data is potentially associated with the second visitor comprises:

determining that the first identifier and the second identifier are different, wherein determining that the first identifier and the second identifier are different comprises:

performing a textual comparison between the first identifier and the second identifier.

3. The system of claim 2 , wherein the first identifier is associated with a first identifier type different from a second identifier type, and the second identifier is associated with the second identifier type.

4. The system of claim 1 , wherein the login credential comprises an email address, a social network identifier, username, or a phone number.

5. The system of claim 1 , wherein the computer hardware processor is further configured to:

determine a first timestamp associated with the second visitor data;

determine a second timestamp associated with third visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

determine that a first difference between the first timestamp and the second timestamp satisfies a threshold; and

add at least some of the third visitor data to the second visitor profile.

6. The system of claim 5 , wherein the second timestamp is earlier than the first timestamp.

7. The system of claim 5 , wherein the computer hardware processor is further configured to:

determine a third timestamp associated with the first visitor data;

determine a fourth timestamp associated with fourth visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

determine that a second difference between the third timestamp and the fourth timestamp satisfies the threshold; and

add at least some of the fourth visitor data to the first visitor profile.

8. The system of claim 7 , wherein the fourth timestamp is earlier than the third timestamp.

9. The system of claim 1 , wherein the computer hardware processor is further configured to:

receive third visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

identify that the third visitor data indicates a log out associated with the login credential; and

add at least some of the third visitor data to the first visitor profile.

10. The system of claim 1 , wherein the computer hardware processor is further configured to:

receive third visitor data associated with a third content page, the third visitor data comprising a second cookie-derived identifier, a second IP address, or a second hardware address;

identify the second identifier for the second visitor from the third visitor data; and

add at least some of the third visitor data to the second visitor profile associated with the second identifier and the second visitor.

11. A method comprising:

under control of a hardware processor:

receiving first visitor data associated with a first content page, the first visitor data comprising a first cookie-derived identifier, a first Internet Protocol (IP) address, or a first hardware address;

identifying a first identifier for a first visitor from the first visitor data;

adding at least some of the first visitor data to a first visitor profile associated with the first identifier and the first visitor;

receiving, via a tag associated with a second content page, a login credential associated with the second content page, the login credential comprising a second identifier;

receiving second visitor data associated with the second content page, the second visitor data comprising (i) the first cookie-derived identifier, the first IP address, or the first hardware address and (ii) the second identifier;

determining, based at least in part on that the first identifier and the second identifier, that the second visitor data is potentially associated with a second visitor different from the first visitor associated with the first visitor data; and

in response to determining that the second visitor data is potentially associated with the second visitor different from the first visitor associated with the first visitor data, adding at least some of the second visitor data to a second visitor profile different from the first visitor profile.

12. The method of claim 11 , wherein determining that the second visitor data is potentially associated with the second visitor comprises:

determining that the first identifier and the second identifier are different, wherein determining that the first identifier and the second identifier are different comprises:

performing a textual comparison between the first identifier and the second identifier.

13. The method of claim 12 , wherein the first identifier is associated with a first identifier type different from a second identifier type, and the second identifier is associated with the second identifier type.

14. The method of claim 11 , wherein the login credential comprises an email address, a social network identifier, username, or a phone number.

15. The method of claim 11 , further comprising:

determining a first timestamp associated with the second visitor data;

determining a second timestamp associated with third visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

determining that a first difference between the first timestamp and the second timestamp satisfies a threshold; and

adding at least some of the third visitor data to the second visitor profile.

16. The method of claim 15 , wherein the second timestamp is earlier than the first timestamp.

17. The method of claim 15 , further comprising:

determining a third timestamp associated with the first visitor data;

determining a fourth timestamp associated with fourth visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

determining that a second difference between the third timestamp and the fourth timestamp satisfies the threshold; and

adding at least some of the fourth visitor data to the first visitor profile.

18. The method of claim 17 , wherein the fourth timestamp is earlier than the third timestamp.

19. The method of claim 11 , further comprising:

receiving third visitor data that comprises the first cookie-derived identifier, the first IP address, or the first hardware address;

identifying that the third visitor data indicates a log out associated with the login credential; and

adding at least some of the third visitor data to the first visitor profile.

20. The method of claim 11 , further comprising:

receiving third visitor data associated with a third content page, the third visitor data comprising a second cookie-derived identifier, a second IP address, or a second hardware address;

identifying the second identifier for the second visitor from the third visitor data; and

adding at least some of the third visitor data to the second visitor profile associated with the second identifier and the second visitor.

Continuity (16)