IP Library Patent Application 18347687
Patent Application
App. No. 18/347,687

Systems and methods for managing customer job requests through job completion

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Quick Facts
Patent No.
US None
App. No.
18/347,687
Abstract

In various embodiments, the present disclosure relates to managing customer infrastructure job requests through job completion. Steps include training a machine learning model with data associated with one or more customers of an infrastructure service provider; receiving one or more job requests from the one or more customers; identifying one or more insufficiencies in the one or more job requests based on the training; and performing one or more actions based on the identifying.

Claims (32)

1 . A non-transitory computer-readable medium comprising instructions that, when executed, cause one or more processors to perform steps of:

training a machine learning model with data associated with one or more customers of an infrastructure service provider;

receiving one or more job requests from the one or more customers;

identifying one or more insufficiencies in the one or more job requests based on the training; and

performing one or more actions based on the identifying.

2 . The non-transitory computer-readable medium of claim 1 , wherein the one or more actions include any of automatically remedying the insufficiencies and notifying the one or more customers of the insufficiencies.

3 . The non-transitory computer-readable medium of claim 1 , wherein, responsive to receiving a plurality of job requests, the steps further comprise:

grouping the plurality of job requests based on the training.

4 . The non-transitory computer-readable medium of claim 1 , wherein the steps further comprise:

opening one or more jobs in an Enterprise Resource Planning (ERP) system associated with the infrastructure service provider based on the one or more job requests.

5 . The non-transitory computer-readable medium of claim 4 , wherein the steps further comprise:

providing a link associated with each of the one or more job requests to a web storage system, wherein the link is adapted to allow uploading of job data associated with each of the one or more job requests.

6 . The non-transitory computer-readable medium of claim 5 , wherein the steps further comprise:

closing one or more jobs based on the job data uploaded to the web storage system.

7 . The non-transitory computer-readable medium of claim 1 , wherein the training includes any of supervised and unsupervised learning.

8 . The non-transitory computer-readable medium of claim 1 , wherein the data includes historical job request data.

9 . A method comprising steps of:

training a machine learning model with data associated with one or more customers of an infrastructure service provider;

receiving one or more job requests from the one or more customers;

identifying one or more insufficiencies in the one or more job requests based on the training; and

performing one or more actions based on the identifying.

10 . The method of claim 9 , wherein the one or more actions include any of automatically remedying the insufficiencies and notifying the one or more customers of the insufficiencies.

11 . The method of claim 9 , wherein, responsive to receiving a plurality of job requests, the steps further comprise:

grouping the plurality of job requests based on the training.

12 . The method of claim 9 , wherein the steps further comprise:

opening one or more jobs in an Enterprise Resource Planning (ERP) system associated with the infrastructure service provider based on the one or more job requests.

13 . The method of claim 12 , wherein the steps further comprise:

providing a link associated with each of the one or more job requests to a web storage system, wherein the link is adapted to allow uploading of job data associated with each of the one or more job requests.

14 . The method of claim 13 , wherein the steps further comprise:

closing one or more jobs based on job data uploaded to the web storage system.

15 . The method of claim 9 , wherein the training includes any of supervised and unsupervised learning.

16 . The method of claim 9 , wherein the data includes historical job request data.

Assignments (2)
PATENT SECURITY AGREEMENT Recorded Mar 20, 2026
From: ETAK SYSTEMS, LLC
To: AQUARIAN CREDIT FUNDING LLC, AS ADMINISTRATIVE AGENT AND COLLATERAL AGENT
Reel/Frame 075246/0859 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 6, 2023
From: PRIEST, LEE; GROGAN, TAMMIE; JOHNSON, ADRIENNE; MARIANO, ALYSSON MALINOSKI; UZUMAKI, KARINA KIYOMI; RODRIGUEZ, BETTY
To: ETAK SYSTEMS, LLC
Reel/Frame 064164/0951 →