IP Library Patent Application 18361130
Patent Application
App. No. 18/361,130

SYSTEMS AND METHODS FOR CONVERTING EMAILS TO CHAT CONVERSATIONS

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Quick Facts
Patent No.
US None
App. No.
18/361,130
Abstract

The present disclosure relates to systems and methods for automatically converting one or more emails to one or more chat conversations and for automatically converting a chat conversation to an email thread.

Claims (45)

1 - 14 . (canceled)

15 . A computer-implemented method for converting email threads to chat messages, comprising:

receiving an email thread;

parsing the email thread to determine a participant;

creating a collaborative team comprising the participant; and

pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.

16 . The computer-implemented method of claim 15 , wherein parsing the email thread to determine the recipient comprises parsing a text of the email thread for a name, a partial name, or an alias.

17 . The computer-implemented method of claim 16 , further comprising mapping a contact list to the name, the partial name, or the alias to determine the participant.

18 . The computer-implemented method of claim 15 , wherein parsing the email thread to determine the recipient comprises parsing a FROM, a TO, a CC or a BCC field.

19 . The computer-implemented method of claim 15 , further comprising:

parsing the email thread for files, links, notes, events or tasks; and

pre-populating the collaborative team with the files, links, notes, events or tasks.

20 . The computer-implemented method of claim 15 , wherein parsing the email thread comprises parsing the email thread for context clues.

21 . The computer-implemented method of claim 15 , further comprising:

determining that the participant does not have a collaboration account; and

in response to determining that the participant does not have a collaboration account, transmitting an invitation to a collaboration system.

22 . A system for converting email threads to chat messages, comprising:

a memory storing instructions; and

a processor configured to execute the instructions to cause:

receiving an email thread;

parsing the email thread to determine a participant;

creating a collaborative team comprising the participant;

pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.

23 . The system of claim 22 , wherein the instructions further comprise parsing a text of the email thread for a name, a partial name or an alias.

24 . The system of claim 23 , wherein the instructions further comprise mapping a contact list to the name, the partial name or the alias to determine the participant.

25 . The system of claim 22 , wherein the instructions further comprise parsing a FROM, a TO, a CC or a BCC field.

26 . The system of claim 22 , wherein the instructions further comprise:

parsing the email thread for files, links, notes, events or tasks; and

pre-populating the collaborative team with the files, links, notes, events or tasks.

27 . The system of claim 22 , wherein the instructions further comprise parsing the email thread for context clues.

28 . The system of claim 22 , wherein the instructions further comprise:

determining that the participant does not have a collaboration account; and

in response to determining that the participant does not have a collaboration account, transmitting an invitation to the collaboration system.

29 . A non-transitory, computer-readable medium storing a set of instructions for converting email threads to chat messages that, when executed by a processor, cause:

receiving an email thread;

parsing the email thread to determine a participant;

creating a collaborative team comprising the participant; and

pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.

30 . The non-transitory, computer-readable medium of claim 29 , wherein the instructions further comprise parsing a text of the email thread for a name, a partial name or an alias.

31 . The non-transitory, computer-readable medium of claim 30 , wherein the instructions further comprise mapping a contact list to the name, the partial name or the alias to determine the participant.

32 . The non-transitory, computer-readable medium of claim 29 , wherein the instructions further comprise parsing a FROM, a TO, a CC or a BCC field.

33 . The non-transitory, computer-readable medium of claim 29 , wherein the instructions further comprise:

parsing the email thread for files, links, notes, events or tasks; and

pre-populating the collaborative team with the files, links, notes, events or tasks.

34 . The non-transitory, computer-readable medium of claim 29 , wherein the instructions further comprise parsing the email thread for context clues.

Assignments (2)
SECURITY INTEREST Recorded Nov 29, 2023
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 065693/0745 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 28, 2023
From: SHMUNIS, VLADIMIR; VENDROW, VLAD; KHAWAM, PATRICE; VAN RENSBURG, CHRISTOPHER; JAFFE, THEODORE
To: RINGCENTRAL, INC.
Reel/Frame 064419/0255 →