IP Library Patent Application 18363835
Patent Application
App. No. 18/363,835

SYSTEM AND METHOD FOR MULTI DAY COMPUTERIZED TRADE

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Quick Facts
Patent No.
US None
App. No.
18/363,835
Abstract

Methods and systems for digital scheduling include, using a processor: identifying a set of target agents associated with a corresponding set of shift parameters that satisfy a set of preferences of a multi-day trade request initiated by a source agent; sending the multi-day trade request to a sub-set of the identified target agents selected by the source agent; and if a first target agent of the sub-set accepts the multi-day trade request, and if the multi-day trade request satisfies a pre-defined set of approval criteria, then automatically approving the multi-day trade request between the source agent and said first target agent, and automatically adjusting a schedule of the source agent and the first target agent to reflect the approved multi-day trade request; else: automatically rejecting the multi-day trade request.

Claims (43)

1 . A computer implemented method for digital scheduling comprising, using a processor:

identifying a set of target agents associated with a corresponding set of shift parameters that satisfy a set of preferences of a multi-day trade request initiated by a source agent;

sending the multi-day trade request to a sub-set of the identified target agents selected by the source agent; and

if a first target agent of the sub-set accepts the multi-day trade request, and if the multi-day trade request satisfies a pre-defined set of approval criteria, then automatically approving the multi-day trade request between the source agent and said first target agent, and automatically adjusting a schedule of the source agent and the first target agent to reflect the approved multi-day trade request; else:

automatically rejecting the multi-day trade request.

2 . The method of claim 1 , wherein the set of preferences of the multi-day trade request comprises at least one of: a date range preference, a time range preference, and a same-day trade preference.

3 . The method of claim 1 , wherein one or more possible date values of the multi-day trade request are restricted upon initiation of the multi-day trade request based on an assessment of the schedule of the source agent against a set of validation criteria.

4 . The method of claim 3 , wherein the validation criteria for a given date comprises a check that:

the source agent has a shift on the given date;

a pending multi-day trade request does not include the given date; and

the given date includes a shift with a tradeable activity.

5 . The method of claim 1 , wherein the approval criteria comprises: a check that a skill of the source agent matches a skill of the target agent, and a check that a scheduling unit of the source agent matches a scheduling unit of the target agent.

6 . The method of claim 1 , wherein the multi-day trade request comprises a single day with a shift trade request which overlaps with an existing shift of the source agent.

7 . The method of claim 1 , wherein the multi-day trade request relates to two or more non-consecutive days.

8 . The method of claim 1 , wherein if the multi-day trade request accepted by the first target agent of the sub-set is automatically rejected due to not satisfying the pre-defined set of approval criteria, then automatically re-sending the multi-day trade request to the remaining target agents of the sub-set.

9 . A method for scheduling, the method comprising, using a computer processor:

sending a shift trade request to a first agent, wherein the first agent is selected by a second agent from a list generated by the computer processor based on a set of shift trade request preferences submitted by the second agent; and

automatically updating a schedule of the first agent and the second agent if:

the shift trade request is accepted by the first agent;

a skill of the first agent matches a skill of the second agent; and

the first agent and second agent belong to a same scheduling unit;

else:

automatically rejecting the shift trade request.

10 . The method of claim 9 , wherein the set of shift trade request preferences comprises a shift day preference and a shift time preference.

11 . The method of claim 10 , wherein the shift trade request includes a plurality of shift days.

12 . The method of claim 9 , wherein if the shift trade request accepted by the first agent is automatically rejected due to a skill of the first agent not matching a skill of the second agent, or due to the first agent and second agent not belonging to the same scheduling unit, then automatically re-sending the shift trade request to one or more other agents on the list generated by the computer processor.

13 . A system for digital scheduling, the system comprising:

at least one processor; and

a computer readable storage medium containing instruction which, when executed by the at least one processor, cause the at least one processor to:

identify a set of target agents associated with a corresponding set of shift parameters that satisfy a set of preferences of a multi-day trade request initiated by a source agent;

send the multi-day trade request to a sub-set of the identified target agents selected by the source agent; and wherein

if a first target agent of the sub-set accepts the multi-day trade request, and if the multi-day trade request satisfies a pre-defined set of approval criteria, then automatically approve the multi-day trade request between the source agent and said first target agent of the sub-set to accept the multi-day trade request, and automatically adjust a schedule of the source agent and the first target agent to reflect the approved multi-day trade request; else:

automatically reject the multi-day trade request.

14 . The system of claim 13 , wherein the set of preferences of the multi-day trade request comprises at least one of: a date range preference, a time range preference, and a same-day trade preference.

15 . The system of claim 13 , wherein the at least one processor is configured to restrict one or more possible date values of the multi-day trade request upon initiation of the multi-day trade request based on an assessment by the at least one processor of the schedule of the source agent against a set of validation criteria.

16 . The system of claim 15 , wherein the validation criteria for a given date comprises a check that:

the source agent has a shift on the given date;

a pending multi-day trade request does not include the given date; and

the given date includes a shift with a tradeable activity.

17 . The system of claim 13 , wherein the approval criteria comprises: a check by the at least one processor that a skill of the source agent matches a skill of the target agent, and a check by the at least one processor that a scheduling unit of the source agent matches a scheduling unit of the target agent.

18 . The system of claim 13 , wherein the multi-day trade request comprises a single day with a shift trade request which overlaps with an existing shift of the source agent.

19 . The system of claim 13 , wherein the multi-day trade request relates to two or more non-consecutive days.

20 . The system of claim 13 , wherein the at least one processor is configured to, if the multi-day trade request accepted by the first target agent of the sub-set is automatically rejected due to not satisfying the pre-defined set of approval criteria, automatically re-send the multi-day trade request to the remaining target agents of the sub-set.

Assignments (2)
SECURITY INTEREST Recorded Feb 26, 2026
From: NICE LTD; NICE SYSTEMS INC.; NICE SYSTEMS TECHNOLOGIES INC.; INCONTACT, INC.
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 074986/0208 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 29, 2024
From: CHOBE, VAIBHAV; VASNANI, KANCHAN; QURAISHI, JAHID
To: NICE LTD.
Reel/Frame 069051/0737 →