Granted Patent B2

US 12,223,448 · App. 18/375,910 · Granted Feb 11, 2025

Inventors: Noam Bar-on (San Francisco, CA); Sukho Chung (San Francisco, CA)

Assignees: ATLASSIAN PTY LTD.; ATLASSIAN US, INC.

G06Q10/063114G06F8/20

Abstract

Claims (58)

1. A method of extracting suggested issue content for creation of an issue in an issue tracking system on a device comprising a memory allocation and a processor allocation, the processor allocation configured to operate with the memory allocation to operate the issue tracking system, the method comprising:

causing display of a new-issue creation interface on a client device operating a client instance of a client application, the new-issue creation interface including a set of data entry fields including one or more of an issue title or an issue description;

subsequent to a first user input provided one or more data entry fields of the set of data entry fields, receiving an issue request at a server of the issue tracking system, the issue request including new issue data extracted from the set of data entry fields;

identifying an existing issue record managed by the issue tracking system by performing a similarity analysis between the new issue data and issue data extracted from the existing issue record;

identifying a cluster of issues associated with the existing issue record;

extracting suggested issue content from one or more issues of the cluster of issues;

causing display of the suggested issue content in at least one data entry field of the set of data entry fields in the new-issue creation interface; and

in response to a second user input provided to the new-issue creation interface, causing creation of a new issue in the issue tracking system.

2. The method of claim 1 , further comprising:

causing display of one or more additional suggested issues; and

the one or more additional suggested issues having issue content extracted from one or more issues of the cluster of issues.

3. The method of claim 2 , wherein the one or more additional suggested issues have a proposed series of issues corresponding to a series of issues of the cluster of issues.

4. The method of claim 1 , wherein the similarity analysis is performed by computing a cosine distance between the new issue data and one or more elements of the existing issue record.

5. The method of claim 4 , wherein the one or more elements of the existing issue record include one or more of: a title, a description, an issue summary, an assignee, or an issue tag.

6. The method of claim 1 , wherein the cluster of issues is defined as a set of issues having one or more fields satisfying a semantic similarity criteria.

7. The method of claim 1 , wherein the cluster of issues is defined as a set of issues associated with a project classification in the issue tracking system.

8. The method of claim 1 , wherein the one or more issues of the cluster of issues from which suggested issue content is extracted is the existing issue record.

9. A method of providing suggested content in a graphical user interface for creation of an issue in an issue tracking system, the method comprising:

causing display of the graphical user interface on a client device operating a client instance of a client application, the graphical user interface including a set of data entry fields;

subsequent to a first user input provided one or more data entry fields of the set of data entry fields, receiving a request at a server of the issue tracking system, the request including new issue data extracted from the set of data entry fields;

identifying an existing issue record managed by the issue tracking system by performing a similarity analysis between the new issue data and issue data extracted from the existing issue record;

identifying a cluster of issues associated with the existing issue record;

extracting suggested issue data from one or more issues of the cluster of issues;

causing display of one or more suggested issues based on the suggested issue data in the graphical user interface; and

in response to a second user input provided to the graphical user interface, causing creation of a new issue in the issue tracking system, the new issue corresponding to the one or more suggested issues.

10. The method of claim 9 , wherein:

the one or more suggested issues includes a series of issues; and

the series of issues is determined based on an issue dependency between the one or more issues of the cluster of issues.

11. The method of claim 9 , wherein:

the one or more suggested issues includes a series of issues; and

the series of issues is determined based on a creation sequence of the one or more issues of the cluster of issues.

12. The method of claim 9 , wherein:

the similarity analysis is performed by computing a natural language correlation between the new issue data and one or more elements of the existing issue record; and

the existing issue record is identified in response to the natural language correlation exceeding a similarity score.

13. The method of claim 12 , wherein computing the natural language correlation includes computing a distance between the new issue data and issue data extracted from the existing issue record.

14. A method of providing suggested content in a graphical user interface of an issue of an issue tracking system, the method comprising:

causing display of the graphical user interface on a client device operating a client instance of a client application, the graphical user interface including a set of data entry fields;

subsequent to a first user input provided one or more data entry fields of the set of data entry fields, receiving a request at a server of the issue tracking system, the request including new issue data extracted from the set of data entry fields;

identifying an existing issue record managed by the issue tracking system by performing a similarity analysis between the new issue data and issue data extracted from the existing issue record;

identifying a cluster of issues associated with the existing issue record;

extracting suggested issue data from one or more issues of the cluster of issues;

causing display of the suggested issue data in at least one data entry field of the set of data entry fields in the graphical user interface; and

in response to a second user input provided to the graphical user interface, causing creation of a new issue in the issue tracking system.

15. The method of claim 14 , wherein:

the suggested issue data includes data from a set of issues of the cluster of issues; and

the set of issues are related by a dependency between issues of the set of issues.

16. The method of claim 15 , further comprising:

causing display of one or more additional suggested issues; and

the one or more additional suggested issues having issue content extracted from the cluster of issues.

17. The method of claim 14 , wherein the cluster of issues is defined as a set of issues having one or more fields satisfying a semantic similarity criteria.

18. The method of claim 14 , wherein the cluster of issues is defined as a set of issues associated with a shared issue tag in the issue tracking system.

19. The method of claim 14 , wherein the one or more issues of the cluster of issues from which suggested issue content is extracted is the existing issue record.

20. The method of claim 14 , wherein the similarity analysis between the new issue data and the issue data extracted from the existing issue record is computed by one or more of:

determining a cosine distance between the new issue data and the issue data extracted from the existing issue record;

determining a Jaccard similarity between the new issue data and the issue data extracted from the existing issue record;

determining Euclidean distance between the new issue data and the issue data extracted from the existing issue record;

determining a Manhattan distance between the new issue data and the issue data extracted from the existing issue record; or

determining a semantic similarity between the new issue data and the issue data extracted from the existing issue record.

Continuity (4)

References Cited (13)