Remote diagnostic system for vehicles
Diagnosing vehicle anomalies efficiently is dependent upon the expertise of the repair technician, but also the availability of resources. As vehicles have become increasingly computerized, repair technicians have become increasingly specialized in a smaller number of vehicle models. Dealerships and large repair shops have an advantage in that they can more easily afford to obtain specialized electronic tools. However, repair technicians in smaller repair shops often are more skilled, but are unable to afford access to advanced electronic tools and software. A system for using remotely located resources to improve the diagnosis and resolution of vehicle anomalies, including the use of expert technicians and vehicle-specific databases, is disclosed.
1. A method for remotely reprogramming an automobile onboard computer involving
(i) an automobile disposed at a repair shop, the automobile including the automobile onboard computer,
(ii) a first computing device disposed at the repair shop,
(iii) a reprogramming tool disposed at the repair shop that is
(A) operably connected to the automobile onboard computer, and
(B) operably connected to the first computing device, and
(iv) a second computing device disposed at a location remote from the repair shop, the second computing device including diagnostic software loaded thereon providing functionality to reprogram a vehicle onboard computer via a pass-thru device when connected to a vehicle onboard computer;
the method comprising:
(a) receiving, at the second computing device from an automobile diagnostic technician via one or more input devices associated with the second computing device, input corresponding to interaction with a user interface of the diagnostic software, and
(b) remotely reprogramming, by the diagnostic software based on the received input, the automobile onboard computer by communicating data back and forth between the diagnostic software and the automobile onboard computer, the remote reprogramming comprising:
(I) mimicking, at the second computing device, a connection to the reprogramming tool by
(A) communicating, by software loaded on the first computing device via an internet communication link to the diagnostic software located on the second computing device, data received at the first computing device from the reprograming tool, wherein the data from the reprogramming tool is based on vehicle data received by the reprogramming tool from the automotive on board computer,
(B) communicating, by the second computing device via the internet communication link to the first computing device, data from the diagnostic software,
(C) communicating, by the first computing device to the reprogramming tool, data received from the diagnostic software,
(D) communicating, by the reprogramming tool to the automotive on board computer, data received from the diagnostic software,
(II) wherein such mimicking allows the diagnostic software to function as if it was directly connected to the reprogramming tool at the repair shop even though it is not.
2. The method of claim 1 , wherein the first computing device is a laptop.
3. The method of claim 1 , wherein the first computing device is enabled to communicate with the second computing device via a subscription.
4. The method of claim 1 , wherein the second computing device accesses the diagnostic software from a vehicle manufacturer.
5. A method for remotely reprogramming an automobile onboard computer Involving:
(i) (iv) an automobile disposed at a repair shop, the automobile including the automobile onboard computer,
(ii) a first electronic device disposed at the repair shop that is communicatively connected to the automobile onboard computer, and
(iii) a second electronic device disposed at a location remote from the repair shop, the second electronic device including diagnostic software loaded thereon providing functionality to reprogram a vehicle onboard computer via a cable connection;
the method comprising:
(a) establishing a communications link between the first and second electronic devices;
(b) mimicking, at the second electronic device, a cable connection to the automobile onboard computer such that it appears to the diagnostic software that the second electronic device is connected via a cable to the automobile onboard computer so as to allow the diagnostic software to function as if it was connected via a cable to the automobile onboard computer, wherein said mimicking comprises communicating data from the first computing device via the communications link to the diagnostic software, wherein the data from the first computing device is based on vehicle data from the automobile computer, and wherein said mimicking comprises communicating data from the second computing device to the first computing device, wherein the data from the second computing device comprises data from the diagnostic software,
(c) receiving, at the second electronic device from an automobile diagnostic technician via one or more input devices associated with the second electronic device, input corresponding to interaction with a user interface of the diagnostic software, and
(d) remotely reprogramming, by the diagnostic software based on the received input, the automobile onboard computer by communicating data back and forth between the diagnostic software and the automobile onboard computer over the communications link.
6. The method of claim 5 , wherein the first computing device is a laptop.
7. The method of claim 5 , wherein the first computing device is enabled to communicate with the second computing device via a subscription.
8. The method of claim 5 , wherein the second computing device accesses the diagnostic software from a vehicle manufacturer.
9. The method of claim 5 , wherein the communications link comprises an Internet connection.
10. The method of claim 5 , wherein said communicating data from the first computing device via the communications link to the diagnostic software comprises communicating by link software on the first computing device to link software on the second computing device, and
wherein said communicating data from the second computing device to the first computing device comprises communicating by the link software on the second computing device to the link software on the first computing device.
11. The method of claim 5 , wherein the first electronic device is connected via a cable to the automobile onboard computer.
12. The method of claim 5 , further comprising a reprogramming tool, wherein the first electronic device is communicatively connected to the automobile onboard computer via the reprogramming tool.
13. The method of claim 12 , wherein the reprogramming tool is connected via one cable to the automobile onboard computer, and wherein the reprogramming tool is connected to the first electronic device via another cable.