Computer-programmed telephone-enabled devices for processing and managing numerous simultaneous voice conversations conducted by an individual over a computer network and computer methods of implementing thereof
In some embodiments, the present invention provides for a computer-implemented method, including: causing, by a specifically programmed computer call management communication system, to transform, over a computer network, computing devices of users, into corresponding specialized call management devices, by having each computing device to execute a specialized call management client software application being in electronic communication with the specifically programmed computer call management communication system over the computer network by utilizing SIP; where the specialized call management client software application generates specialized graphical user interfaces configured to allow each user to concurrently initiate and maintain, over the computer network, a plurality of voice communications of distinct types with other users, by, for example, allowing each user to independently and dynamically divert, in real-time, any voice communication of any type to any audio device associated with a corresponding specialized call management device of such user.
1 . A system comprising:
a first computing device, a second computing device, and a third computing device; and
a server operable to establish a virtual private network (VPN) and to establish Voice Over Internet Protocol (VOIP) communications between the first computing device, the second computing device, and the third computing device over the VPN via a Session Initiation Protocol (SIP);
wherein the first computing device is operable to maintain concurrent VOIP communications via the SIP with the second computing device and the third computing device, to receive packetized audio from the second computing device and from the third computing device via the VOIP communications, and to transcribe automatically the audio in real-time;
wherein the first computing device is operable to mute either the second computing device or the third computing device, and to continue automatically transcribing speech from a user of the second computing device or the third computing device that was not muted.
2 . The system of claim 1 wherein the second computing device and the third computing device are operable to receive packetized audio from the first computing device via the VOIP communications, and to automatically transcribe the audio from the first computing device in real-time.
3 . The system of claim 2 wherein the first computing device, the second computing device, and the third computing device are each operable to transfer transcriptions of the audio to the server for storage.
4 . The system of claim 3 wherein the first computing device is further operable to identify a keyword in the transcribed audio, and to generate an alert based on the keyword identified.
5 . The system of claim 4 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
6 . The system of claim 2 wherein the first computing device is further operable to identify a keyword in the transcribed audio, and to generate an alert based on the keyword identified.
7 . The system of claim 6 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
8 . The system of claim 2 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
9 . The system of claim 1 wherein the first computing device, the second computing device, and the third computing device are each operable to transfer transcriptions of the audio to the server for storage.
10 . The system of claim 9 wherein the first computing device is further operable to identify a keyword in the transcribed audio, and to generate an alert based on the keyword identified.
11 . The system of claim 10 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
12 . The system of claim 9 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
13 . The system of claim 1 wherein the first computing device is further operable to identify a keyword in the transcribed audio, and to generate an alert based on the keyword identified.
14 . The system of claim 13 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.
15 . The system of claim 1 wherein the first computing device is further operable to push-to-talk connect to either the second computing device or the third computing device via a user prompt.