DISASTER DETECTION AND RECOVERY
Apparatuses, methods, systems, and program products are disclosed for disaster detection and recovery. An apparatus includes at least one sensor unit of a home automation system, a processor, and a memory that stores code executable by the processor. The code is executable by the processor to cause the apparatus to detect a disaster event using data captured by the at least one sensor unit, determine a type of the disaster event based on the captured data, identify at least one repair service provider associated with the determined type of disaster event, and initiate contact with the at least one repair service provider for performing repairs associated with the disaster event.
1 . An apparatus, comprising:
at least one sensor unit of a home automation system;
a processor; and
a memory that stores code executable by the processor to cause the apparatus to:
detect a disaster event using data captured by the at least one sensor unit;
determine a type of the disaster event based on the captured data;
identify at least one repair service provider associated with the determined type of disaster event; and
initiate contact with the at least one repair service provider for performing repairs associated with the disaster event.
2 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to identify the at least one repair service provider based on an approved list of repair service providers associated with an insurance carrier.
3 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to initiate contact with the at least one service provider by initiating a phone call, a text message conversation, an online chat, or a combination thereof.
4 . The apparatus of claim 1 , wherein the code is executable by the processor to present at least one interactive graphical user interface element to initiate contact with the at least one repair service provider.
5 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to determine a location for the disaster event and use the determined location to identify the at least one service provider.
6 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to determine contact information for the at least one repair service provider prior to initiating contact with the at least one repair service provider.
7 . The apparatus of claim 6 , wherein the code is executable by the processor to cause the apparatus to transmit the determined contact information for the at least one repair service provider to a user and provide means for contacting the at least one repair service provider.
8 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to present at least one question to a user to assess an extent of the disaster event.
9 . The apparatus of claim 8 , wherein the code is executable by the processor to cause the apparatus to present a plurality of instructions to the user for remedying the disaster event based on the user's response to the at least one question.
10 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to present educational diagnosis information to the user for assisting with the type of disaster event.
11 . The apparatus of claim 10 , wherein the educational diagnosis information comprises educational content for diagnosing and remedying the disaster event.
12 . The apparatus of claim 10 , the code is executable by the processor to cause the apparatus to present educational diagnosis information as part of a post-disaster follow-up at some time after the disaster event.
13 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to query at least one different sensor unit for different sensor data to confirm the disaster event, the at least one different sensor unit comprising a sensor unit proximate to the at least one sensor unit or a sensor unit of a same type as the at least one sensor unit.
14 . The apparatus of claim 1 , wherein the code is executable by the processor to cause the apparatus to prepopulate an electronic form provided by the at least one repair service provider with information associated with the disaster event.
15 . The apparatus of claim 1 , wherein the code is executable by the processor to access a data store of an insurance carrier or a home automation provider to identify the at least one repair service provider.
16 . A method, comprising:
detecting a disaster event using data captured by at least one sensor unit;
determining a type of the disaster event based on the captured data;
identifying at least one repair service provider associated with the determined type of disaster event; and
initiating contact with the at least one repair service provider for performing repairs associated with the disaster event.
17 . The method of claim 16 , further comprising identifying the at least one repair service provider based on an approved list of repair service providers associated with an insurance carrier.
18 . The method of claim 16 , further comprising initiating contact with the at least one service provider by initiating a phone call, a text message conversation, an online chat, or a combination thereof.
19 . The method of claim 16 , further comprising presenting at least one interactive graphical user interface element to initiate contact with the at least one repair service provider.
20 . An apparatus, comprising:
means for detecting a disaster event using data captured by the at least one sensor unit;
means for determining a type of the disaster event based on the captured data;
means for identifying at least one repair service provider associated with the determined type of disaster event; and
means for initiating contact with the at least one repair service provider for performing repairs associated with the disaster event.