Data network analysis system and method for a communication network

1. A data network analysis system comprising:

a computing system including at least one processor and at least one tangible memory for storing instructions that are executed by the at least one processor to:

obtain service account information associated with a route provided to a customer through a data communication network comprising a plurality of network elements;

using the service account information, identify a termination port that terminates the route to a customer premises equipment of the customer;

identify at least one target port of the route;

identify a subset of the network elements that are assigned to convey the route through one or more of the network elements;

determine whether port information associated with the termination port is included in the address resolution protocol (ARP) tables in each of the subset of network elements; and

obtain routing information for the route from each of the network elements that are assigned to convey the route.

2. The data network analysis system of claim 1 , wherein the network elements establish the route using a network layer of the Open Systems Interconnection (OSI) model protocol.

3. The data network analysis system of claim 1 , wherein the instructions are further executed to generate a spoof message that originates at the termination port and is destined for the target port, the spoof message comprising a ping message.

4. The data network analysis system of claim 1 , wherein the instructions are further executed to generate a spoof message that originates at one of the network elements that is separate and distinct from the network element that provides the termination port, the spoof message destined for the target port.

5. The data network analysis system of claim 1 , wherein the instructions are further executed to:

normalize the obtained routing information from each of the network elements; and

facilitate display of the normalized routing information on the display for view by the user.

6. A data network analysis method comprising:

obtaining, using instructions stored on at least one computer-readable medium and executed by at least one processor, service account information associated with a route provided to a customer through a data communication network comprising a plurality of network elements;

identifying, using the instructions, a termination port that terminates the route to a customer premises equipment of the customer using the service account information;

identifying, using the instructions, at least one target port of the route;

identifying, using the instructions, a subset of the network elements that are assigned to convey the route through one or more of the network elements;

obtaining, using the instructions, routing information for the route from each of the network elements that are assigned to convey the route;

determining whether port information associated with the termination port is included in the address resolution protocol (ARP) tables in each of the subset of network elements; and

facilitate, using the instructions, display of the obtained routing information on a display for view by a user.

7. The data network analysis method of claim 6 , wherein the network elements establish the route using a network layer of the Open Systems Interconnection (OSI) model protocol.

8. The data network analysis method of claim 6 , further comprising generating a spoof message that originates at the termination port and is destined for the target port, the spoof message comprising a ping message.

9. The data network analysis method of claim 6 , further comprising generating a spoof message that originates at one of the network elements that is separate and distinct from the network element that provides the termination port, the spoof message destined for the target port.

10. The data network analysis method of claim 6 , further comprising:

normalizing the obtained routing information from each of the network elements; and

displaying the normalized routing information on the display for view by the user.

11. An article of manufacture, comprising a non-transitory computer-readable medium having instructions stored thereon, the instructions, when executed by a processor, cause the computer to perform the operations comprising:

obtain service account information associated with a route provided to a customer through a data communication network comprising a plurality of network elements;

using the service account information, identify a termination port that terminates the route to a customer premises equipment of the customer;

identify at least one target port of the route;

identify a subset of the network elements that are assigned to convey the route through one or more of the network elements;

determine whether port information associated with the termination port is included in the address resolution protocol (ARP) tables in each of the subset of network elements; and

obtain routing information for the route from each of the network elements that are assigned to convey the route.

12. The article of manufacture of claim 11 , wherein the network elements establish the route using a network layer of the Open Systems Interconnection (OSI) model protocol.

13. The article of manufacture of claim 11 , including instructions that are executed to:

facilitate display of the obtained routing information on a display for view by a user.

14. The article of manufacture of claim 11 , wherein the instructions are further executed to generate a spoof message that originates at the termination port and is destined for the target port, the spoof message comprising a ping message.

15. The article of manufacture of claim 11 , wherein the instructions are further executed to generate a spoof message that originates at one of the network elements that is separate and distinct from the network element that provides the termination port, the spoof message destined for the target port.