IP Library Patent Application 18596697
Patent Application Utility
App. No. 18/596,697 · Confirmation No. 3143

SYSTEM AND METHOD FOR PREDICTING A SHRINKAGE PERCENTAGE IN A TIME-SLOT DURING A FUTURE STAFFING PLAN IN A CONTACT CENTER

Applicant: NICE LTD.
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2026-07-11 APP.TEXT Application body structured text document View
2026-07-11 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2026-07-11 CLM Claims 6 View
2026-07-11 REM Applicant Arguments/Remarks Made in an Amendment 8 View
2026-07-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-07-11 WFEE Fee Worksheet (SB06) 1 View
2026-06-30 CTNF Non-Final Rejection 11 View
2026-06-30 892 List of references cited by examiner 1 View
2026-06-30 FWCLM Index of Claims 1 View
2026-06-30 SRFW Search information including classification, databases and other search related notes 2 View
2026-06-30 SRNT Examiner's search strategy and results 2 View
2026-06-30 SRNT Examiner's search strategy and results 2 View
2026-06-30 SRNT Examiner's search strategy and results 7 View
2026-06-30 SRNT Examiner's search strategy and results 7 View
2026-04-13 APP.TEXT Application body structured text document View
2026-04-13 RCEX Request for Continued Examination (RCE) 3 View
2026-04-13 N417 Electronic Filing System Acknowledgment Receipt 2 View
2026-04-13 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2026-04-13 SPEC Specification 1 View
2026-04-13 CLM Claims 6 View
2026-04-13 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2026-04-13 N417.PYMT Electronic Fee Payment 2 View
2026-04-13 WFEE Fee Worksheet (SB06) 1 View
2026-02-09 CTFR Final Rejection 24 View
2026-02-09 892 List of references cited by examiner 1 View
2026-02-09 SRFW Search information including classification, databases and other search related notes 1 View
2026-02-09 FWCLM Index of Claims 1 View
2026-02-09 SRNT Examiner's search strategy and results 5 View
2025-10-27 N417 Electronic Filing System Acknowledgment Receipt 2 View
2025-10-27 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2025-10-27 CLM Claims 10 View
2025-10-27 WFEE Fee Worksheet (SB06) 1 View
2025-09-11 NTC.PUB Notice of Publication 1 View
2025-08-12 CTNF Non-Final Rejection 16 View
2025-08-12 892 List of references cited by examiner 1 View
2025-08-12 FWCLM Index of Claims 1 View
2025-08-12 SRFW Search information including classification, databases and other search related notes 1 View
2025-08-12 SRNT Examiner's search strategy and results 2 View
2025-08-12 SRNT Examiner's search strategy and results 2 View
2025-08-12 BIB Bibliographic Data Sheet 1 View
2025-08-12 SRNT Examiner's search strategy and results 4 View
2024-12-05 ECOMM.AUTH Internet Communications Authorization 2 View
2024-12-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-12-05 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-12-05 ECOMM.AUTH Internet Communications Authorization 2 View
2024-05-09 APP.FILE.REC Filing Receipt 3 View
2024-05-09 WFEE Fee Worksheet (SB06) 1 View
2024-05-07 N417 Electronic Filing System Acknowledgment Receipt 2 View
2024-05-07 PEFR Applicant Response to Pre-Exam Formalities Notice 1 View
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2024-05-07 DRW.SUPP Drawings-black and white line and/or other drawings View
2024-05-07 SCORE Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) 1 View
2024-04-28 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2024-04-28 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2024-03-20 APP.FILE.REC Filing Receipt 3 View
2024-03-20 WFEE Fee Worksheet (SB06) 1 View
2024-03-20 NT.CR.APP.PA Notice to File Corrected Application Papers 2 View
2024-03-20 WELCOME.LET Welcome Letter from USPTO Director and Deputy Director 1 View
2024-03-06 APP.TEXT Application body structured text document View
2024-03-06 OATH Oath or Declaration filed 2 View
2024-03-06 N417.PYMT Electronic Fee Payment 2 View
2024-03-06 SPEC Specification 19 View
2024-03-06 CLM Claims 3 View
2024-03-06 ABST Abstract 1 View
2024-03-06 N417 Electronic Filing System Acknowledgment Receipt 3 View
2024-03-06 DRW Drawings-only black and white line drawings 9 View
2024-03-06 ADS Application Data Sheet 8 View
2024-03-06 OATH Oath or Declaration filed 2 View
2024-03-06 PA.. Power of Attorney 1 View
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Quick Facts
App. No.
18/596,697
Filed
2024-03-06
Pub. No.
US20250285050A1
Art Unit
3624