User-specific security credential bypass for shared device voicemail
A shared device voicemail box can be accessed from a device that is an unauthenticated device without a user-specific security credential. The device transmits a request to a server. The request includes a unique code based on an image. The device accesses the voicemail box based on an access grant received from the server. Using the image, a non-registered user of a telephony system can access a secured voicemail box.
1. A method, comprising:
transmitting, via an application using a camera of an unauthenticated device,
a request to a server to access a voicemail box associated with a shared device,
the request including a unique code based on an image obtained at the unauthenticated device;
receiving an access grant from the server based on the request; and
accessing the voicemail box from the application of the unauthenticated device.
2. The method of claim 1 , wherein the application is a client application.
3. The method of claim 1 , wherein the application is a web application.
4. The method of claim 1 , wherein the unauthenticated device is a mobile device and the shared device is a desk phone or a computer.
5. The method of claim 1 , wherein the unique code is associated with at least one of a uniform resource locator (URL), a device identifier (ID) of the shared device, a location of the shared device, an extension of the shared device, a voicemail box address, or a voicemail box personal identification number (PIN).
6. The method of claim 1 , wherein the access grant provides limited access to the voicemail box.
7. The method of claim 6 , wherein the limited access is read-only access.
8. The method of claim 6 , wherein the limited access is based on an expiration timer.
9. A system, comprising:
a shared device that is shared between users;
an unauthenticated device comprising:
a transmitter configured to transmit, via an application using a camera,
a request to access a voicemail box associated with the shared device,
the request includes a unique code based on an image obtained at the unauthenticated device; and
a server configured to transmit an access grant based on the request to the unauthenticated device to grant the unauthenticated device access to the voicemail box associated with the shared device.
10. The system of claim 9 , wherein the unauthenticated device is configured to access the voicemail box via the application on the unauthenticated device.
11. The system of claim 10 , wherein the application is a web application of a client application.
12. The system of claim 9 , wherein the unique code is associated with at least one of a uniform resource locator (URL), a shared device identifier (ID), a shared device location, a shared device extension, a voicemail box address, or a voicemail box personal identification number (PIN).
13. The system of claim 9 , wherein the access grant provides limited access to the voicemail box.
14. The system of claim 13 , wherein the limited access is read-only access.
15. The system of claim 13 , wherein the limited access is based on an expiration timer.
16. A non-transitory computer-readable medium comprising a memory configured to store instructions that when executed by a processor, cause the processor to perform operations comprising:
transmitting, via an application using a camera of an unauthenticated device,
a request to a server to access a voicemail box associated with a shared device,
the request including a unique code based on an image obtained at the unauthenticated device;
receiving an access grant from the server based on the request; and
accessing the voicemail box from the application of the unauthenticated device.
17. The non-transitory computer-readable medium of claim 16 , wherein the operations further comprise:
verifying the unique code based on a determination that the unique code includes a first security credential that matches a second security credential, the second security credential associated with the voicemail box.
18. The non-transitory computer-readable medium of claim 17 , wherein the first security credential is a voicemail box personal identification number (PIN).
19. The non-transitory computer-readable medium of claim 16 , wherein the operations further comprise:
verifying the unique code based on a shared device identifier (ID), a location of the shared device, or an extension of the shared device.
20. The non-transitory computer-readable medium of claim 16 , wherein the unique code is associated with a scanned image or a detected code.