IP Library › Patent Application 18762594

Patent Application

App. No. 18/762,594

ENHANCED AUTOMATED ETHERNET TESTING FOR COMMUNICATION NETWORKS

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Patent No.: US None
App. No.: 18/762,594

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Abstract

This disclosure describes systems, methods, and devices related to automated Ethernet testing for a communications network. A device may identify a service identifier of a service provided by the communications network to a customer; identify, based on the service identifier, a circuit comprising devices and interfaces used to provide the service; determine that the devices include a first device including an Ethernet transport line; present an Ethernet test panel showing an indication of the first device; receive, from the Ethernet test panel, a user request from a customer of the circuit to test the circuit; initiate a live Ethernet diagnostic on the circuit in response to the user request; receive, based on the live Ethernet diagnostic, performance metrics of the circuit; detect an occurrence of an event in the circuit; and present, based on the occurrence of the event, a notification of the event to the customer.

Claims (72)

1 . A method of automating Ethernet testing for customers of a communications network, the method comprising:

identifying, by at least one processor of a device, a service identifier of a service provided by the communications network to a customer;

identifying, by the at least one processor, based on the service identifier, a circuit comprising devices and interfaces used to provide the service;

determining, by the at least one processor, that the devices comprise a first device comprising an Ethernet transport line used to provide the service;

causing presentation, by the at least one processor, of an Ethernet test panel comprising an indication of the first device;

receiving, by the at least one processor, from the Ethernet test panel, a user request from a customer of the circuit to test the circuit;

initiating, by the at least one processor, a live Ethernet diagnostic on the circuit in response to the user request;

receiving, by the at least one processor, based on the live Ethernet diagnostic, performance metrics of the circuit;

detecting, by the at least one processor, based on comparisons of the performance metrics to event criteria, an occurrence of an event in the circuit; and

causing presentation, by the at least one processor, based on the occurrence of the event, a notification of the event to the customer.

2 . The method of claim 1 , further comprising:

determining that the first device is a handoff between a customer edge and a provider edge of the communication network.

3 . The method of claim 2 , further comprising:

identifying attributes of the circuit in response to determining that the first device is the handoff.

4 . The method of claim 1 , further comprising:

determining, in response to the user request, that a user network interface (UNI) of the interfaces has been selected,

wherein initiating the live Ethernet diagnostic is further in response to determining that the UNI has been selected.

5 . The method of claim 1 , further comprising:

detecting a service ticket associated with the customer and the circuit,

wherein initiating the live Ethernet diagnostic is further in response to detecting the service ticket.

6 . The method of claim 1 , wherein the circuit is based on a service part module (SPM) path.

7 . The method of claim 1 , further comprising:

determining that the first device is on a connection list for the live Ethernet diagnostic,

wherein initiating the live Ethernet diagnostic is further in response to determining that the first device is on the connection list.

8 . A device for automating Ethernet testing for customers of a communications network, the device comprising memory coupled to at least one processor, wherein the at least one processor is configured to:

identify a service identifier of a service provided by the communications network to a customer;

identify, based on the service identifier, a circuit comprising devices and interfaces used to provide the service;

determine that the devices comprise a first device comprising an Ethernet transport line used to provide the service;

cause presentation of an Ethernet test panel comprising an indication of the first device;

receive, from the Ethernet test panel, a user request from a customer of the circuit to test the circuit;

initiate a live Ethernet diagnostic on the circuit in response to the user request;

receive, based on the live Ethernet diagnostic, performance metrics of the circuit;

detect, based on comparisons of the performance metrics to event criteria, an occurrence of an event in the circuit; and

cause presentation, based on the occurrence of the event, a notification of the event to the customer.

9 . The device of claim 8 , wherein the at least one processor is further configured to:

determine that the first device is a handoff between a customer edge and a provider edge of the communication network.

10 . The device of claim 9 , wherein the at least one processor is further configured to:

identify attributes of the circuit in response to determining that the first device is the handoff.

11 . The device of claim 8 , wherein the at least one processor is further configured to:

determine, in response to the user request, that a user network interface (UNI) of the interfaces has been selected,

wherein to initiate the live Ethernet diagnostic is further in response to determining that the UNI has been selected.

12 . The device of claim 8 , wherein the at least one processor is further configured to:

detect a service ticket associated with the customer and the circuit,

wherein to initiate the live Ethernet diagnostic is further in response to detecting the service ticket.

13 . The device of claim 8 , wherein the circuit is based on a service part module (SPM) path.

14 . The device of claim 8 , wherein the at least one processor is further configured to:

determine that the first device is on a connection list for the live Ethernet diagnostic,

wherein to initiate the live Ethernet diagnostic is further in response to determining that the first device is on the connection list.

15 . A system for automating Ethernet testing for customers of a communications network, the system comprising memory coupled to at least one processor, wherein the at least one processor is configured to: