Granted Patent B2

US 12,625,699 · App. 18/797,618 · Granted May 12, 2026

Inventors: Sean Parsons (West Chester, PA); Brian Parsons (Malvern, PA); Mark Parsons (West Chester, PA); Austin Gunter (Flower Mound, TX); Nidhin Davis (Glen Mills, PA); Krissy Durkin (Colora, MD); Mario Huber (Kuppenheim, DE); Martin Fiedler (Karlsruhe, DE); Annedore Bach (Durmersheim, DE); Jitendra Jain (Exton, PA)

Assignee: Communications Test Design, Inc.

G06F8/654G06F13/10G06F16/162G06F21/604G06F21/6218G06F2221/2143

Abstract

Claims (34)

1 . A method for automatically removing customer data of a mobile device, comprising:

detecting a mobile device connected to a slot, by searching in the file system for a folder mapped to the slot;

automatically determining whether the mobile device is valid based on data in a file system;

upon determining that the mobile device is valid, automatically determining an operating system managing the mobile device; and

automatically removing customer data of the mobile device based on the operating system;

wherein the method is performed for a plurality of mobile devices positioned in respective slots of a rack, and the customer data of the plurality of mobile devices is removed in parallel by a plurality of computers associated with subsets of the slots.

2 . The method of claim 1 , wherein automatically determining whether the mobile device is valid comprises:

obtaining a logical path of the folder; and

determining whether the mobile device is valid based on the logical path and a property display command.

3 . The method of claim 1 , wherein automatically removing customer data of the mobile device comprises:

determining that the operating system managing the mobile device is a first operating system; and

determining a device mode of the mobile device based on the first operating system.

4 . The method of claim 3 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the device mode of the mobile device is a recovery mode, flashing a firmware of the mobile device.

5 . The method of claim 3 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the device mode of the mobile device is a normal mode, determining whether the mobile device is activated or not.

6 . The method of claim 5 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the mobile device is activated, performing a factory reset on the mobile device; and

flashing a firmware of the mobile device when the factory reset fails.

7 . The method of claim 5 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the mobile device is not activated, determining whether the mobile device has been wiped and whether the mobile device is able to be activated.

8 . The method of claim 7 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the mobile device has not been wiped and that the mobile device is able to be activated, performing a factory reset on the mobile device.

9 . The method of claim 7 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the mobile device has not been wiped and that the mobile device is not able to be activated, flashing a firmware of the mobile device.

10 . The method of claim 1 , wherein automatically removing customer data of the mobile device comprises:

determining that the operating system managing the mobile device is a second operating system;

installing a data removal application on the mobile device based on the second operating system;

determining a profile type of the mobile device; and

performing a factory reset on the mobile device based on the profile type.

11 . The method of claim 10 , wherein automatically removing customer data of the mobile device further comprises:

upon determining that the profile type of the mobile device is a first profile type, overwriting the mobile device with random data and performing a factory reset on the mobile device;

upon determining that the profile type of the mobile device is a second profile type, overwriting the mobile device with all zero data and performing a factory reset on the mobile device; and

upon determining that the profile type of the mobile device is a third profile type, performing a factory reset on the mobile device without overwriting the mobile device.

Continuity (3)

References Cited (25)