PSAP/PUBLIC RESPONDER NETWORK INTEGRATIONS
A variety of dispatcher user interfaces, communications architectures, methods, apparatus, APIs and protocols are described that can help facilitate the integration of volunteer responder networks into the workflows of PSAP dispatchers. In one aspect, a dispatcher user interface facilitates activation of the volunteer responder network, as well as tracking and/or communicating notes to medical devices such as AEDs in the responder network that have accepted an incident.
1 . A dispatcher user interface suitable for display on a dispatcher display screen of a computer aided dispatch (CAD) system at a public-safety answering point (PSAP), wherein the dispatcher user interface has programmed instructions embodied in a non-transitory computer readable medium configured to:
at least one of inputting, selecting or confirming a location of an emergency incident;
inputting dispatcher notes; and
causing a responder network activation message to be sent that directly or indirectly causes one or more medical devices that are in a vicinity of the emergency incident to generate a nearby incident alert configured to inform bystanders that there is a potential medical incident nearby for which the medical device may be helpful; and
wherein the dispatcher user interface is further configured to transmit dispatcher notes inputted by a dispatcher so that the inputted notes can be rendered on at least one of the medical devices.
2 . A dispatcher user interface as recited in claim 1 wherein the responder network activation message is sent directly or indirectly to a responder network server that identifies the one or more medical devices and sends nearby incident messages to the one or more medical devices thereby causing the one or more medical devices to generate the nearby incident alert(s).
3 . A dispatcher user interface as recited in claim 1 wherein the responder network activation alert includes geographic coordinates of the location of the emergency incident.
4 . A dispatcher user interface as recited in claim 1 wherein the responder network activation alert includes the dispatcher notes inputted by a dispatcher.
5 . A dispatcher user interface as recited in claim 1 wherein the medical device is an automated external defibrillator (AED).
6 . A dispatcher user interface suitable for display on a dispatcher display screen of a computer aided dispatch (CAD) system at a public-safety answering point (PSAP), wherein the dispatcher user interface has programmed instructions embodied in a non-transitory computer readable medium configured to:
display a map of a region that includes a location of an emergency incident;
provide a GUI widget via which a dispatcher can activate a responder network that includes notifying one or more volunteer resources of the emergency incident;
display an accepting resource icon on the map, the accepting resource icon being indicative of a location of a first one of the notified resource(s) that has accepted the incident thereby indicating that it is willing to respond to the emergency incident, wherein the first resource is a medical device; and
periodically update the accepting resource icon on the map to show an updated location of the first resource as the first resource is transported to the location of the emergency incident.
7 . A dispatcher user interface as recited in claim 6 wherein the first resource is an automated external defibrillator.
8 . A dispatcher user interface suitable for display on a dispatcher display screen of a computer aided dispatch (CAD) system at a public-safety answering point (PSAP), wherein the dispatcher user interface has programmed instructions embodied in a non-transitory computer readable medium configured to:
display a map of a region that includes a location of an emergency incident;
display a first set of one or more first icons on the map, each first icon indicative of a location of a volunteer resource that is nearby the emergency incident, wherein the resources are medical devices;
display a second set of one or more second icons on the map, each second icon indicative of a location of a corresponding resource that has accepted the emergency incident, wherein a resource is deemed to have accepted the emergency when a responder makes an acceptance input to the corresponding resource; and
wherein the first and second icons have different visual appearances.
9 . A dispatcher user interface suitable for display on a dispatcher display screen of a computer aided dispatch (CAD) system at a public-safety answering point (PSAP), wherein the dispatcher user interface has programmed instructions embodied in a non-transitory computer readable medium configured to:
receive a responder network activation request acknowledgement and display a responder network activation request acknowledgement message on a dispatcher screen in response thereto;
receive an incident alerts have been sent notification and display a responder network incident alert(s) have been seen message in response thereto; and
receive an incident accepted notification that indicates that an AED or a volunteer responder has accepted the incident and display an icon on a map showing a location of the AED or volunteer responder in response thereto.