IP Library Patent Application 18901430
Patent Application
App. No. 18/901,430

Method and System for Automatic Retrieval of Relevant Data

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Quick Facts
Patent No.
US None
App. No.
18/901,430
Abstract

The present disclosure provides a computer-implemented method for automatic data retrieval. The method comprises detecting an intent of a first user to initiate a communication with a second user; requesting the first user to provide a purpose of the communication; in response to receiving the purpose from the first user, analyzing records of prior communications between the first user and the second user; providing a subset of the records of prior communications concerning the purpose.

Claims (37)

1 . A computer-implemented method for automatic data retrieval comprising:

detecting an intent of a first user to initiate a communication with a second user;

requesting the first user to provide a purpose of the communication;

in response to receiving the purpose from the first user, analyzing records of prior communications between the first user and the second user;

providing a subset of the records of prior communications concerning the purpose.

2 . The computer-implemented method of claim 1 , wherein detecting the intent of the first user to initiate the communication with the second user is based on a search request by a first user in a chat with the second user.

3 . The computer-implemented method of claim 1 , wherein the analyzing the records of the prior communications further comprises: calculating, using a machine learning model, a matching score for each subset of the records of the prior communications with regard to the purpose.

4 . The computer-implemented method of claim 3 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subset of the record with the highest matching score.

5 . The computer-implemented method of claim 3 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subsets of the records with the matching score above a threshold.

6 . The computer-implemented method of claim 5 , wherein the method further comprising:

in response to detecting that the matching score of subsets of the records of the prior communications is lower than the threshold, initiating the communication.

7 . The computer-implemented method of claim 1 , wherein the intent includes inputting a phone number or selecting a contact in a contact list.

8 . A non-transitory, computer-readable medium storing a set of instructions that, when executed by a processor, cause:

detecting an intent of a first user to initiate a communication with a second user;

requesting the first user to provide a purpose of the communication;

in response to receiving the purpose from the first user, analyzing records of prior communications between the first user and the second user;

providing a subset of the records of prior communications concerning the purpose.

9 . The non-transitory, computer-readable medium of claim 8 , wherein detecting the intent of the first user to initiate the communication with the second user is based on a search request by a first user in a chat with the second user.

10 . The non-transitory, computer-readable medium of claim 8 , wherein the analyzing the records of the prior communications further comprises: calculating, using a machine learning model, a matching score for each subset of the records of the prior communications with regard to the purpose.

11 . The non-transitory, computer-readable medium of claim 10 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subset of the record with the highest matching score.

12 . The non-transitory, computer-readable medium of claim 10 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subsets of the records with the matching score above a threshold.

13 . The non-transitory, computer-readable medium of claim 12 , wherein the set of instructions further comprises:

in response to detecting that the matching score of subsets of the records of the prior communications is lower than the threshold, initiating the communication.

14 . The non-transitory, computer-readable medium of claim 8 , wherein the intent includes inputting a phone number or selecting a contact in a contact list.

15 . A system for automatic data retrieval, the system comprising:

a processor;

a memory operatively connected to the processor and storing a set of instructions that, when executed by the processor, cause:

detecting an intent of a first user to initiate a communication with a second user;

requesting the first user to provide a purpose of the communication;

in response to receiving the purpose from the first user, analyzing records of prior communications between the first user and the second user;

providing a subset of the records of prior communications concerning the purpose.

16 . The system of claim 14 , wherein detecting the intent of the first user to initiate the communication with the second user is based on a search request by a first user in a chat with the second user.

17 . The system of claim 14 , wherein the analyzing the records of the prior communications further comprises: calculating, using a machine learning model, a matching score for each subset of the records of the prior communications with regard to the purpose.

18 . The system of claim 17 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subset of the record with the highest matching score.

19 . The system of claim 17 , wherein the providing the subset of the records of the prior communications concerning the purpose further comprises providing the subsets of the records with the matching score above a threshold.

20 . The system of claim 17 , wherein the set of instructions further comprises:

in response to detecting that the matching score of subsets of the records of the prior communications is lower than the threshold, initiating the communication.

Assignments (1)
SECURITY INTEREST Recorded Nov 18, 2024
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A.
Reel/Frame 069303/0715 →