Video-Based And Transcript-Based Segmentation Of Communication Session Content

1 . A method, comprising:

obtaining a transcript associated with video content of a communication session;

performing video-based segmentation on the video content to determine a category label from a list of category labels for each video frame of the video content, the video content comprising topic segments of consecutive frames associated with a same category label; and

performing transcript-based segmentation to divide one of the topic segments into a first topic segment associated with a first title and a second topic segment associated with a second title.

2 . The method of claim 1 , further comprising:

receiving, from a client device, a request to search for specified text within the video content;

determining, based on the request, one or more topic segments related to the request; and

presenting, to the client device, content from at least one of the one or more topic segments related to the request.

3 . The method of claim 2 , further comprising:

presenting, to the client device, a portion of the transcript associated with the at least one of the one or more topic segments related to the request.

4 . The method of claim 1 , further comprising:

presenting, to a client device associated with a user, the video content and a timeline associated with the video content, wherein the timeline is visually segmented into the topic segments.

5 . The method of claim 1 , further comprising:

determining, during the video-based segmentation, a title for at least one of the topic segments.

6 . The method of claim 5 , wherein the title is extracted using optical character recognition.

7 . The method of claim 1 , wherein the performing transcript-based segmentation comprises determining the one of the topic segments is longer than a preset threshold.

8 . The method of claim 1 , wherein the performing transcript-based segmentation comprises determining the first title by extracting text from the transcript.

9 . The method of claim 1 , wherein the performing transcript-based segmentation comprises determining the first title from a list of title candidates.

10 . The method of claim 1 , further comprising:

merging two of the topic segments into a third topic segment, wherein the third topic segment comprises frames associated with a first category label and frames associated with a second category label.

11 . An apparatus, comprising:

one or more processors configured to execute instructions to:

obtain a transcript associated with video content of a communication session;

perform video-based segmentation on the video content to determine a category label from a list of category labels for each video frame of the video content, the video content comprising topic segments of consecutive frames associated with a same category label; and

perform transcript-based segmentation to divide one of the topic segments into a first topic segment associated with a first title and a second topic segment associated with a second title.

12 . The apparatus of claim 11 , wherein the one or more processors are further configured to execute instructions to:

receive, from a client device, a request to search for specified text within the video content;

determine, based on the request, one or more topic segments related to the request; and

present, to the client device, content from at least one of the one or more topic segments related to the request.

13 . The apparatus of claim 12 , wherein the one or more processors are further configured to execute instructions to:

present, to the client device, a portion of the transcript associated with the at least one of the one or more topic segments related to the request.

14 . The apparatus of claim 11 , wherein the one or more processors are further configured to execute instructions to:

determine, during the video-based segmentation, a title for at least one of the topic segments.

15 . The apparatus of claim 11 , wherein the instructions to perform transcript-based segmentation comprise instructions to determine the first title by extracting text from the transcript.

16 . The apparatus of claim 11 , wherein the instructions to perform transcript-based segmentation comprise instructions to determine the first title from a list of title candidates.

17 . The apparatus of claim 11 , wherein the one or more processors are further configured to execute instructions to:

merge two of the topic segments into a third topic segment, wherein the third topic segment comprises frames associated with a first category label and frames associated with a second category label.

18 . One or more non-transitory computer readable medium storing instructions operable to cause one or more processors to perform operations comprising:

obtaining a transcript associated with video content of a communication session;

performing video-based segmentation on the video content to determine a category label from a list of category labels for each video frame of the video content, the video content comprising topic segments of consecutive frames associated with a same category label; and

performing transcript-based segmentation to divide one of the topic segments into a first topic segment associated with a first title and a second topic segment associated with a second title.

19 . The one or more non-transitory computer readable medium of claim 18 , further comprising:

receiving, from a client device, a request to search for specified text within the video content;

determining, based on the request, one or more topic segments related to the request; and

presenting, to the client device, content from at least one of the one or more topic segments related to the request.

20 . The one or more non-transitory computer readable medium of claim 19 , further comprising:

presenting, to the client device, a portion of the transcript associated with the at least one of the one or more topic segments related to the request.