Meeting Note Generation
Meeting notes are generated within a communication session. In one embodiment, the system connects to a communication session with a plurality of participants; receives, during the communication session, updates to a transcript of a conversation between the participants produced during the communication session, the transcript including timestamps for a plurality of utterances associated with speaking participants; receives a request from one of the participants to generate a meeting note which includes a subset of utterances from the transcript; determines a starting timestamp and an ending timestamp for utterances representing the boundaries of the meeting note; generates, in real time during the communication session, a meeting note where the utterances for the starting timestamp and ending timestamp are the starting utterance and ending utterance of the meeting note, respectively; and presents to at least the participant, within a user interface, the generated meeting note.
1 . A method, comprising:
receiving a request to generate a meeting note corresponding to a first timestamp;
determining a context of a meeting at the first timestamp based on contexts of utterances prior to the first timestamp and contexts of utterances subsequent to the first timestamp;
determining a starting timestamp and an ending timestamp representing boundaries of the meeting note that correspond to the context of the meeting at the first timestamp;
generating the meeting note based on the starting timestamp and the ending timestamp; and
transmitting the generated meeting note to one or more participant devices.
2 . The method of claim 1 , wherein transmitting the generated meeting note to the one or more participant devices occurs in real time during the meeting.
3 . The method of claim 2 , wherein the generated meeting note is editable by the one or more participant devices in real time during the meeting.
4 . The method of claim 1 , wherein the generated meeting note is transmitted after the meeting has terminated within an after-meeting user interface (UI).
5 . The method of claim 4 , wherein the generated meeting note is transmitted within the after-meeting UI concurrently with one or more additional meeting notes generated during the meeting.
6 . The method of claim 1 , wherein transmitting the generated meeting note comprises transmitting at least a subset of a transcript of the meeting such that the utterances within the boundaries of the meeting note are highlighted within the transcript.
7 . The method of claim 6 , wherein the highlighted utterances within the boundaries of the meeting note are modifiable by a participant device of the one or more participant devices to adjust one or more of the starting timestamp and ending timestamp.
8 . The method of claim 1 , further comprising:
receiving a request from a participant to edit one or more of the starting timestamp and the ending timestamp; and
determining, based on the request, one or more of a new starting timestamp and a new ending timestamp.
9 . The method of claim 8 , wherein the new starting timestamp and new ending timestamp are ingested as training data for training a model to determine starting timestamps and ending timestamps for one or more future meeting notes.
10 . The method of claim 1 , wherein an artificial intelligence (AI) model is trained to: extract one or more content-based features, the method further comprising:
generating a prediction of the starting timestamp and the ending timestamp based at least in part on the one or more content-based features.
11 . The method of claim 10 , wherein the AI model extracts the content-based features using one or more of: a TextTiling training model, and a language model via self-supervised pre-training.
12 . The method of claim 1 , wherein an artificial intelligence (AI) model is trained to: extract one or more multimodal features, the method further comprising:
generating a prediction of the starting timestamp and the ending timestamp based at least in part on the one or more multimodal features.
13 . A communication system comprising:
one or more processors configured to:
receive a request to generate a meeting note corresponding to a first timestamp;
determine a context of a meeting at the first timestamp based on contexts of utterances prior to the first timestamp and contexts of utterances subsequent to the first timestamp;
determine a starting timestamp and an ending timestamp representing boundaries of the meeting note that correspond to the context of the meeting at the first timestamp;
generate the meeting note based on the starting timestamp and the ending timestamp; and
transmit the generated meeting note to one or more participant devices.
14 . The communication system of claim 13 , wherein the one or more processors are further configured to:
extract one or more conversational features via a rule-based model; and
determine the starting timestamp and the ending timestamp based at least in part on the conversational features.
15 . The communication system of claim 13 , wherein the one or more processors are configured to employ a pairwise meeting note boundary to generate a list of candidates via a rule-based model, each candidate comprising a boundary pair of a starting utterance and an ending utterance representing a boundary for the meeting note.
16 . The communication system of claim 15 , wherein the one or more processors are configured to employ the pairwise meeting note boundary to generate rankings for each boundary pairs via a random forest regressor.
17 . The communication system of claim 13 , wherein the request to generate a meeting note is initiated by a participant device of the one or more participant devices by interactively selecting a UI element for saving a note.
18 . The communication system of claim 13 , wherein the one or more processors are further configured to:
detect one or more automated note taking conditions,
wherein the request to generate a meeting note is automatically initiated based on the detecting of the one or more automated note taking conditions.
19 . A non-transitory computer-readable medium containing instructions that when executed by a processor, cause the processor to perform operations comprising:
receiving a request to generate a meeting note corresponding to a first timestamp;
determining a context of a meeting at the first timestamp based on contexts of utterances prior to the first timestamp and contexts of utterances subsequent to the first timestamp;
determining a starting timestamp and an ending timestamp representing boundaries of the meeting note that correspond to the context of the meeting at the first timestamp;
generating the meeting note based on the starting timestamp and the ending timestamp; and
transmitting the generated meeting note to one or more participant devices.
20 . The non-transitory computer readable medium of claim 19 , wherein the operations further comprise:
receiving a request from a participant device of the one or more participant devices to edit one or more of the starting timestamp and the ending timestamp; and
determining, based on the request, one or more of a new starting timestamp and a new ending timestamp.