USING A MOBILE WALLET INFRASTRUCTURE TO SUPPORT MULTIPLE MOBILE WALLET PROVIDERS
Embodiments are directed to performing a transaction using a third party mobile wallet, performing a transaction using a third party point of sale (POS) system and to making a purchase from a third party mobile wallet provided by a third party mobile wallet provider. In one scenario, a cloud-based transaction platform is provided, which receives communication from an agent terminal over a communication channel connected to the cloud-based transaction platform. The agent communication indicates that a customer desires to perform a mobile wallet transaction using their third party mobile wallet. The cloud-based transaction platform sends the agent communication to a third party mobile wallet platform, receives communication from the third party mobile wallet platform confirming processing of the transaction, and sends communication to the agent terminal over a communication channel connected to the cloud-based transaction platform, where the communication indicates confirmation of the processing of the transaction.
1 . A computing system for facilitating management of a mobile wallet, comprising:
one or more processors; and
one or more computer-readable storage media having stored thereon computer-executable instructions which are executable by the one or more processors, to facilitate a transaction for a customer using a mobile wallet by causing the computing system:
receive a customer communication over one of a plurality of different communication channels connected to the computing system, the customer communication indicating that a customer desires to purchase an item at an agent terminal for a specified amount of funds using a specified payment method from a mobile wallet;
receive communication from an agent terminal over at least one of the plurality of different communication channels connected to the computing system, the agent terminal communication indicating that a purchase code has been presented to an agent;
debit the mobile wallet by a specified amount of funds;
credit an agent account by the specified amount of funds; and
send communication from the computing system to the agent terminal over one of the plurality of different communication channels connected to the computing system, the communication indicating confirmation of a processing of the transaction.