IP Library Granted Patent US 12,399,924
Granted Patent B1
US 12,399,924 · App. 19/072,917 · Granted Aug 26, 2025

Robust methods for multi-domain signal evaluation systems systems

Inventors: Gaurav Iyer (Delhi, IN); Arturo Devesa (New York, NY); Ashish Kudaisya (Delhi, IN); Solmaz Torabi (Austin, TX); Somya Rai (Faridabad, IN); Ankit Malviya (Ujjain, IN); Raunak Nitin Rathi (Pune, IN); Md Sharique (Bihar Sharif, IN); Manish Singh Mahra (Noida, IN)
Assignee: ExlService Holdings, Inc.
G06F16/338G06F3/0484G06F9/453G06F16/3344
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Quick Facts
Patent No.
US 12,399,924
App. No.
19/072,917
Granted
Aug 26, 2025
Kind
B1
Abstract

Systems and methods are disclosed comprising techniques for signal processing, such as receiving a first digital artifact comprising unstructured alphanumeric signal data indicating contextual information associated with a decision logic condition, identifying a set of non-compliant alphanumeric signals from the unstructured alphanumeric signal data, generating a set of masking elements comprising a mapping to the set of non-compliant alphanumeric signals, generating a second digital artifact comprising alphanumeric signal data that substitutes the identified non-compliant alphanumeric signals with the set of masking elements, determining a set of signal domain categories for the second digital artifact corresponding to alphanumeric signal properties satisfied by the alphanumeric signal data of the second digital artifact, generating a composite alphanumeric signal for the second digital artifact based on the determined set of signal domain categories, and generating for display at a user interface a set of guidance artifacts generated using the composite alphanumeric signal.

Claims (83)

1. A method performed by a multi-domain signal evaluation system for processing alphanumeric signals, the method comprising:

receiving a first digital artifact comprising unstructured alphanumeric signal data indicating contextual information associated with a decision logic condition,

wherein the first digital artifact corresponds to a set of compliance parameters that define one or more acceptable content elements of the unstructured alphanumeric signal data;

responsive to identifying a set of non-compliant alphanumeric signals from the unstructured alphanumeric signal data that fail to satisfy the set of compliance parameters:

generating a set of masking elements comprising a mapping to the set of non-compliant alphanumeric signals, and

generating a second digital artifact comprising alphanumeric signal data that substitutes or supplements the identified non-compliant alphanumeric signals of the unstructured alphanumeric signal data with the set of masking elements;

determining a set of signal domain categories for the second digital artifact, each signal domain category corresponding to one or more alphanumeric signal properties that are satisfied by the alphanumeric signal data of the second digital artifact;

using the determined set of signal domain categories, generating, using a machine learning model, a composite alphanumeric signal for the alphanumeric signal data of the second digital artifact; and

generating and configuring for display, at a user interface, a set of guidance artifacts generated using the composite alphanumeric signal, each displayed guidance artifact comprising:

(1) a human-readable narrative that recommends invocation of at least one available user action with respect to the decision logic condition, and

(2) a predicted outcome of executing the recommended invocation of the at least one available user action.

2. The method of claim 1 , further comprising:

responsive to a real-time user query for information associated with the decision logic condition:

causing a generative machine learning model to create a human-readable narrative response to the user query based on the composite alphanumeric signal and the determined set of signal domain categories, and

displaying, at the user interface, the generated human-readable narrative response to the user query in real-time.

3. The method of claim 1 , further comprising:

responsive to detecting a selection of at least one displayed guidance artifact:

accessing a set of historical expenditure records indicating prior resource costs associated with invocation of the at least one available user action of the at least one displayed guidance artifact,

generating an approximate cost analysis report based on the accessed historical expenditure records, and

displaying, at the user interface, the generated cost analysis report at an expanded view element corresponding to the at least one displayed guidance artifact.

4. The method of claim 1 , wherein determining the set of signal domain categories further comprises:

accessing, from a remote database, a multi-domain signal classification schema that maps signal domain categories to one or more predetermined alphanumeric signal properties; and

assigning at least one signal domain category of the multi-domain signal classification schema to the second digital artifact,

wherein the one or more predetermined alphanumeric signal properties of the at least one signal domain category is satisfied by an identified subset of alphanumeric signals from the second digital artifact.

5. The method of claim 4 , further comprising:

causing a generative machine learning model to identify the subset of alphanumeric signals of the second digital artifact that satisfies the one or more predetermined alphanumeric signal properties of the at least one signal domain category.

6. The method of claim 4 , further comprising:

causing the machine learning model to generate the composite alphanumeric signal based on the identified subset of alphanumeric signals of the second digital artifact for the assigned at least one signal domain category.

7. The method of claim 1 , wherein identifying the set of non-compliant alphanumeric signals further comprises:

accessing a predefined non-compliant signal schema that comprises alphanumeric signal attributes that fail to satisfy at least one compliance parameter from the set of compliance parameters; and

causing a generative machine learning model to identify a component alphanumeric signal from the unstructured alphanumeric signal data that corresponds to the alphanumeric signal attributes of the predefined non-compliant signal schema.

8. The method of claim 7 , wherein the predefined non-compliant signal schema corresponds to at least one masking element that satisfies the at least one compliance parameter, and wherein the method further comprises:

generating a stored mapping between the at least one masking element and the identified component alphanumeric signal of the unstructured alphanumeric signal data.

9. The method of claim 1 , wherein the set of compliance parameters comprises identifiable user information, a prohibited content type, a user specified content restriction, a data usage restriction, a third-party regulatory restriction, or a combination thereof.

10. A non-transitory, computer-readable storage medium comprising instructions recorded thereon, wherein the instructions when executed by at least one data processor of a multi-domain signal evaluation system, cause the system to:

receive a first digital artifact comprising unstructured alphanumeric signal data indicating contextual information associated with a decision logic condition,

wherein the first digital artifact corresponds to a set of compliance parameters that defines acceptable content elements of the unstructured alphanumeric signal data;

responsive to identifying a set of non-compliant alphanumeric signals from the unstructured alphanumeric signal data that fail to satisfy the set of compliance parameters:

generate a set of masking elements comprising a mapping to the set of non-compliant alphanumeric signals, and

generate a second digital artifact comprising alphanumeric signal data that substitutes or supplements the identified non-compliant alphanumeric signals of the unstructured alphanumeric signal data with the set of masking elements;

generate, using a machine learning model, a condensed alphanumeric signal based on one or more signal domain categories assigned to the second digital artifact, each assigned signal domain category corresponding to alphanumeric signal properties satisfied by the alphanumeric signal data of the second digital artifact; and

generate and display, at a user interface, a set of guidance artifacts generated using the condensed alphanumeric signal, each displayed guidance artifact comprising:

(1) a human-readable narrative that recommends invocation of at least one available user action with respect to the decision logic condition, and

(2) a predicted outcome of executing the recommended invocation of the at least one available user action.

11. The non-transitory, computer-readable storage medium of claim 10 , wherein the multi-domain signal evaluation system is further caused to:

responsive to a real-time user query for information associated with the decision logic condition:

cause a generative machine learning model to create a human-readable narrative response to the user query based on the condensed alphanumeric signal and the one or more assigned signal domain categories, and

display, at the user interface, the generated human-readable narrative response to the user query in real-time.

12. The non-transitory, computer-readable storage medium of claim 10 , wherein the multi-domain signal evaluation system is further caused to:

responsive to detecting a selection of at least one displayed guidance artifact:

access a set of historical expenditure records indicating prior resource costs associated with invocation of the at least one available user action of the at least one displayed guidance artifact,

generate an approximate cost analysis report based on the accessed historical expenditure records, and

display, at the user interface, the generated cost analysis report at an expanded view element corresponding to the at least one displayed guidance artifact.

13. The non-transitory, computer-readable storage medium of claim 10 , wherein determining the set of signal domain categories further causes the multi-domain signal evaluation system to:

access, from a remote database, a multi-domain signal classification schema that maps signal domain categories to one or more predetermined alphanumeric signal properties; and

assign at least one signal domain category of the multi-domain signal classification schema to the second digital artifact,

wherein the one or more predetermined alphanumeric signal properties of the at least one signal domain category is satisfied by an identified subset of alphanumeric signals from the second digital artifact.

14. The non-transitory, computer-readable storage medium of claim 13 , wherein the multi-domain signal evaluation system is further caused to:

cause a generative machine learning model to identify the subset of alphanumeric signals of the second digital artifact that satisfies the one or more predetermined alphanumeric signal properties of the at least one signal domain category.

15. The non-transitory, computer-readable storage medium of claim 10 , wherein the set of compliance parameters comprises identifiable user information, a prohibited content type, a user specified content restriction, a data usage restriction, a third-party regulatory restriction, or a combination thereof.

16. A multi-domain signal evaluation system comprising:

at least one hardware processor; and

at least one non-transitory memory storing instructions, which, when executed by the at least one hardware processor, cause the multi-domain signal evaluation system to:

receive a first digital artifact comprising unstructured alphanumeric signal data indicating contextual information associated with a decision logic condition,

wherein the first digital artifact corresponds to a set of compliance parameters that defines acceptable content elements of the unstructured alphanumeric signal data;

responsive to identifying a set of non-compliant alphanumeric signals from the unstructured alphanumeric signal data that fail to satisfy the set of compliance parameters:

generate a set of masking elements comprising a mapping to the set of non-compliant alphanumeric signals, and

generate a second digital artifact comprising alphanumeric signal data that substitutes or supplements the identified non-compliant alphanumeric signals of the unstructured alphanumeric signal data with the set of masking elements;

generate, using a machine learning model, a condensed alphanumeric signal based on one or more signal domain categories assigned to the second digital artifact, each assigned signal domain category corresponding to alphanumeric signal properties satisfied by the alphanumeric signal data of the second digital artifact; and

generate and display, at a user interface, a set of guidance artifacts generated using the condensed alphanumeric signal, each displayed guidance artifact comprising:

(1) a human-readable narrative that recommends invocation of at least one available user action with respect to the decision logic condition, and

(2) a predicted outcome of executing the recommended invocation of the at least one available user action.

17. The multi-domain signal evaluation system of claim 16 , wherein assigning the one or more signal domain categories further causes the multi-domain signal evaluation system to:

access, from a remote database, a multi-domain signal classification schema that maps signal domain categories to one or more predetermined alphanumeric signal properties; and

assign at least one signal domain category of the multi-domain signal classification schema to the second digital artifact,

wherein the one or more predetermined alphanumeric signal properties of the at least one signal domain category is satisfied by an identified subset of alphanumeric signals from the second digital artifact.

18. The multi-domain signal evaluation system of claim 17 further caused to:

cause the machine learning model to generate the condensed alphanumeric signal based on the identified subset of alphanumeric signals of the second digital artifact for the assigned at least one signal domain category.

19. The multi-domain signal evaluation system of claim 16 , wherein identifying the set of non-compliant alphanumeric signals further causes the multi-domain signal evaluation system to:

access a predefined non-compliant signal schema that comprises alphanumeric signal attributes that fail to satisfy at least one compliance parameter from the set of compliance parameters; and

cause a generative machine learning model to identify a component alphanumeric signal from the unstructured alphanumeric signal data that corresponds to the alphanumeric signal attributes of the predefined non-compliant signal schema.

20. The multi-domain signal evaluation system of claim 19 , wherein the predefined non-compliant signal schema corresponds to at least one masking element that satisfies the at least one compliance parameter, and wherein the multi-domain signal evaluation system is further caused to:

generate a stored mapping between the at least one masking element and the identified component alphanumeric signal of the unstructured alphanumeric signal data.

Assignments (2)
SECURITY INTEREST Recorded Aug 18, 2026
From: EXLSERVICE HOLDINGS, INC.; OVERLAND SOLUTIONS, LLC; EXLSERVICE TECHNOLOGY SOLUTIONS, LLC
To: PNC BANK, NATIONAL ASSOCIATION
Reel/Frame 075693/0088 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 24, 2025
From: IYER, GAURAV; DEVESA, ARTURO; KUDAISYA, ASHISH; TORABI, SOLMAZ; RAI, SOMYA; MALVIYA, ANKIT; RATHI, RAUNAK NITIN; SHARIQUE, MD; MAHRA, MANISH SINGH
To: EXLSERVICE HOLDINGS, INC.
Reel/Frame 071507/0162 →
Priority Claims (1)
IN 202411068819 · Sep 11, 2024 · national
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US 12,705,394