Patent Application
Provisional
App. No. 60/269,032
· Confirmation No. 2604
Methods, systems, and computer program products for providing automated customer service via an intelligent virtual agent that is trained using customer-agent conversations
Provisional Application Expired
Inventors
James C. Lester
Raleigh, NC
Luke S. Zettlemoyer
Raleigh, NC
Bradford W. Mott
Raleigh, NC
William H. Bares
Raleigh, NC
Attorneys & Agents of Record
Prosecution
- Customer No.
- 20792
- Docket No.
- 9259-2PR
- Confirmation No.
- 2604
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Quick Facts
- App. No.
- 60/269,032
- Filed
- 2001-02-15
External Links