Patent Application
Provisional
App. No. 63/660,686
· Confirmation No. 2735
TECHNOLOGIES RELATING TO GENERATING KNOWLEDGE BASE ANSWERS IN REALTIME TO ASSIST AGENTS DURING LIVE INTERACTIONS WITH CUSTOMERS
Inventors:
BASIL GEORGE, VED PURUSHOTTAM ABHYANKER, RAMASUBRAMANIAN SUNDARAM, MANISH KUMAR SINGH, SARNENDU RAHA
Applicant:
GENESYS CLOUD SERVICES, INC.
Provisional Application Expired
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2024-06-26 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2024-06-26 | WELCOME.LET |
Welcome Letter from USPTO Director and Deputy Director | 1 | View | |
| 2024-06-17 | DRW |
Drawings-only black and white line drawings | 2 | View | |
| 2024-06-17 | TR.PROV |
Provisional Cover Sheet (SB16) | 4 | View | |
| 2024-06-17 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2024-06-17 | SPEC |
Specification | 27 | View | |
| 2024-06-17 | PA.. |
Power of Attorney | 1 | View | |
| 2024-06-17 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2024-06-17 | ADS |
Application Data Sheet | 6 | View | |
| 2024-06-17 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View | |
| 2024-06-17 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View |
Inventors
BASIL GEORGE
HYDERABAD, INDIA
VED PURUSHOTTAM ABHYANKER
HYDERABAD, INDIA
RAMASUBRAMANIAN SUNDARAM
HYDERABAD, INDIA
MANISH KUMAR SINGH
HYDERABAD, INDIA
SARNENDU RAHA
HYDERABAD, INDIA
Attorneys & Agents of Record
Prosecution
- Customer No.
- 104426
- Docket No.
- P24017-US-00
- Confirmation No.
- 2735
No recorded assignments were found for this patent.
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Quick Facts
- App. No.
- 63/660,686
- Filed
- 2024-06-17
External Links