Radio with backchannel feedback
An interactive radio system includes a broadcast radio station and an interactive radio device wherein the interactive radio device sends feedback data to the broadcaster. In various embodiments, the broadcast radio station can broadcast an enhanced radio signal that includes control data to instruct the interactive radio device on how to collect feedback data. The feedback data can be collected directly by posing input requests to a listener or indirectly by transparently monitoring the listener's activities. Feedback is provided back to the broadcaster over a backchannel by which data can be sent from a listener back to the broadcast station or another data gathering source. Backchannel routes can be provided by any of a host of communications technologies such as the Internet and/or wireless networks such as cellular networks, Bluetooth, 802.11 networks, and the like.
1. An interactive radio device operable to provide feedback to an audio provider, comprising:
a radio receiver operable to receive and play to a user an audio stream and to receive an enhanced radio signal that includes control data that instructs the interactive radio device on how to collect feedback data;
a feedback generation module operable to generate feedback data indicative of one or more of: a user's input, listening activities, or other activities related to the content of the audio stream; and
a backchannel transmitter operable to transmit the generated data to a data collector over a backchannel.
2. A device as defined in claim 1 , wherein the radio receiver comprises a satellite radio receiver, a DAB receiver, an FM receiver, and AM receiver, or a Web based audio receiver.
3. A device as defined in claim 1 , wherein the backchannel transmitter transmits its signal using a computer network including at least the Internet.
4. A device as defined in claim 1 , wherein the backchannel transmitter transmits its signal by a wireless connection comprising an 802.11 system, a local FM signal, or Bluetooth.
5. A device as defined in claim 1 , further comprising a location identification device operable to identify the location of the radio receiver and wherein the generated data includes the location of the radio receiver.
6. A device as defined in claim 1 , further comprising a user input mechanism such that the generated data includes data input by a user absent a system generated query to the user.
7. A device as defined in claim 1 , wherein the device is configured to communicate a query to a user in response to control data received with the audio stream.
8. A device as defined in claim 7 , wherein the device further comprises a user input mechanism such that the generated data can include data input by a user in response to the query.
9. A system for obtaining feedback from a user listening to an audio broadcast, the system comprising:
a radio broadcast system operable to generate a radio signal and transmit it to a plurality of users using interactive radio devices;
a control data insertion module for embedding control data in the radio signal, wherein the control data instructs the interactive radio devices on how to collect feedback data; and
a backchannel receiver configured to receive feedback data from an interactive radio device, wherein the feedback data can be received by the backchannel receiver through a backchannel between the interactive radio device and the backchannel receiver.
10. A system as defined in claim 9 , wherein an incentive is offered to users to encourage the users to provide feedback data to the system.
11. A system as defined in claim 9 , whereby an interactive radio device configured to detect the control data can be triggered to gather data and send the data to the system on the backchannel.
12. A system as defined in claim 9 , wherein the radio broadcast system comprises: satellite radio, Internet radio, DAB radio, HD Radio, AM radio or FM radio.
13. A system as defined in claim 9 , wherein the backchannel comprises an 802.11 network, or an Internet connection.
14. A system as defined in claim 9 , further comprising an expert engine configured to analyze indirect data to determine user preferences and listening patterns, the indirect data including data obtained by indirectly tracking user activity.
15. A system as defined in claim 9 , further comprising an expert engine configured to analyze direct data to determine user preferences and listening patterns, the direct data including data obtained in response to system-generated requests for user input.
16. A system for obtaining feedback from a user listening to an audio broadcast, the system comprising:
an interactive radio broadcast system, comprising:
an audio broadcast system operable to generate an audio signal and transmit it to a plurality of users as an audio broadcast;
a control data insertion module for embedding control data in the audio broadcast, wherein the control data instructs a radio receiver on how to collect feedback data, whereby a radio receiver configured to detect the control data can be triggered to gather data and send the data to a data collector over the backchannel; and
the data collector, comprising an interactive radio device wherein the data can be received by the data collector through a backchannel between the radio receiver and the interactive radio broadcast system; and
at least one interactive radio device operable to provide feedback to an audio provider, the device comprising:
a radio receiver operable to receive and play to a user the audio broadcast;
a user input mechanism configured to enable a user to input data regarding or in response to the audio broadcast;
a feedback generation module operable to generate data indicative of a user's input, listening activities, or other activities related to content in the audio data stream; and
a backchannel transmitter operable to transmit the generated data to the data collector.
17. A system as defined in claim 16 , wherein the audio broadcast system comprises satellite radio, Internet radio, DAB radio, HD radio, AM radio, or FM radio.
18. A system as defined in claim 16 , wherein the backchannel comprises one or more of an 802.11 network or an Internet connection.
19. A system as defined in claim 16 , further comprising an expert engine configured to analyze indirect data to determine user preferences and listening patterns, the indirect data including data obtained by indirectly tracking user activity.
20. A system as defined in claim 16 , further comprising an expert engine configured to analyze direct data to determine user preferences and listening patterns, the direct data including data obtained in response to system-generated requests for user input.
21. A system as defined in claim 16 , further comprising a plurality of interactive radio devices operable to provide feedback to an audio provider.
22. In an interactive radio device, a method of obtaining feedback from a user, the method comprising:
receiving a signal from an interactive radio broadcast system, wherein the signal received from the interactive radio broadcast system comprises an enhanced signal, the enhanced signal including an audio signal and control data integrated with the audio signal, wherein the control data instructs the interactive radio device on how to collect feedback data;
tracking data indicative of user activity related to the content of the signal;
generating a data set including the tracked data; and
transmitting the generated data set over a backchannel to the radio broadcast system.
23. The method of claim 22 , wherein the step of tracking data indicative of user activity is performed in response to receiving the control data of the enhanced signal.
24. The method of claim 22 , wherein the control data includes one or more of: metadata, a uniform resource locator, and other code that functions to direct the interactive radio device to track data indicative of user activity.
25. The method of claim 22 , further comprising, prior to transmitting the generated data set over a backchannel, determining that the backchannel is available.
26. The method of claim 22 , where the data indicative of user activity includes indirect data obtained by indirectly tracking user listening activities and direct data obtained in response to requests for user input.