IP Library Granted Patent US 11,113,765
Granted Patent B1
US 11,113,765 · App. 15/868,923 · Granted Sep 7, 2021

Determining appliance insurance coverage/products using informatic sensor data

Inventors: Ramsey Devereaux (San Antonio, TX); Michael J. Allen (San Antonio, TX); Spencer Read (Helotes, TX); David S. Franck (San Antonio, TX); William M. Chandler (San Antonio, TX); Daniela M. Wheeler (Borne, TX); Kathleen L. Swain (Peoria, AZ)
Assignee: United Services Automobile Association (USAA)
G06Q40/08
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Quick Facts
Patent No.
US 11,113,765
App. No.
15/868,923
Granted
Sep 7, 2021
Kind
B1
Abstract

A computer device and method for processing risk related data to determine one or more insurance products for appliances and other systems located in or on an insured property. Informatic data is received from one or more informatic sensor devices relating to one or more appliances located in or on an insured property. Analysis is performed on the received informatic data to determine one or more insurance products to be recommended for at least one appliance located in or on the insured property. Notification is provided regarding determination of the one or more insurance products for the at least one appliance located in or on the insured property.

Claims (34)

1. An electronic sensor system comprising:

a plurality of sensor devices located within one or more appliances and is configured to capture data related to electricity usage of the one or more appliances, wherein the one or more appliances are located within a property, and wherein each sensor device of the plurality of sensor devices comprises a transmitter having an associated IP address to periodically capture and transmit data in accordance with a data capture interval value;

a data storage in communication with each sensor device of the plurality of sensor devices via a respective IP address, wherein the data storage is configured to aggregate the captured data related to the one or more appliances located in the property received from each sensor device of the plurality of sensor devices;

a communication device in communication with the data storage, wherein the communication device is configured to encrypt and transmit the aggregated captured data via a communications network;

a computer server in communication with the communication device via the communications network, the computer server programmed to:

receive encrypted aggregated captured data from the communication device regarding the electricity usage of the one or more appliances located in the property;

analyze the encrypted aggregated captured data regarding the electricity usage of the one or more appliances located in the property to determine an appliance maintenance status for at least one appliance of the one or more appliances, wherein the appliance maintenance status is associated with at least one operating performance of the at least one appliance;

determine one or more repair needs for the at least one appliance based on the received encrypted aggregated captured data, wherein the one or more repair needs includes one or more immediate repair needs, one or more preventive maintenance needs, or both;

determine at least one performance degradation for the at least one appliance based on the appliance maintenance status;

upon determining that the at least one performance degradation is above a performance degradation threshold, determine a coverage value for repairing or replacing the at least one appliance based on a relationship between the at least one performance degradation and the performance degradation threshold;

upon the coverage value for the at least one appliance satisfying a second threshold, generate an electronic message comprising an identification of the at least one appliance, the appliance maintenance status, an insurance plan with the coverage value, and a recommendation for one or more insurance products related to an age value or the appliance maintenance status associated with the at least one appliance; and

transmit the electronic message to an electronic device of a user associated with the property.

2. The electronic sensor system as recited in claim 1 , wherein the one or more appliances comprises one or more kitchen appliances, one or more HVAC components, a water purification system, a media entertainment system, one or more networking components, an electrical generator system, or any combination thereof.

3. The electronic sensor system as recited in claim 2 , wherein the one or more kitchen appliances comprises a refrigerator, a freezer, a stove, a cooktop, an oven, a grill, a dishwasher, or any combination thereof.

4. The electronic sensor system as recited in claim 2 , wherein the one or more HVAC components comprises an air conditioner, a heating system, an air handler, a humidifier/de-humidifier, or any combination thereof.

5. The electronic sensor system as recited in claim 1 , wherein each appliance of the one or more appliances comprises at least one sensor operative to sense at least one ambient condition relevant to a functionality of a respective appliance of the one or more of appliances.

6. The electronic sensor system as recited in claim 1 , wherein the one or more insurance products comprise an accidental damage coverage product.

7. The electronic sensor system as recited in claim 1 , wherein the one or more insurance products comprise an extended warranty coverage product.

8. A method comprising:

generating, by a server, an instruction configured to command a plurality of sensor devices located within one or more appliances to capture and transmit data corresponding to electricity usage of the one or more appliances within a property, each sensor device of the plurality of sensor devices comprises a transmitter having an associated IP address, wherein:

each sensor device of the plurality of sensor devices is in communication with a data storage via a respective IP address, the data storage configured to aggregate the captured data related to the one or more appliances located in the property received from each sensor device of the plurality of sensor devices;

the data storage is in communication with a communication device, the communication device configured to encrypt and transmit the aggregated captured data via a communications network; and

the communication device is in communication with the server;

receiving, by the server, the encrypted aggregated captured data from the communication device regarding the electricity usage of the one or more appliances located in the property;

analyzing, by the server, the encrypted aggregated captured data regarding the electricity usage of the one or more appliances located in the property to determine an appliance maintenance status for at least one appliance of the one or more appliances, wherein the appliance maintenance status is associated with at least one operating performance of the at least one appliance;

determining, by the server, one or more repair needs for the at least one appliance based upon the received encrypted aggregated captured data, wherein the one or more repair needs includes one or more immediate repair needs, one or more preventive maintenance needs, or both;

determine at least one performance degradation for the at least one appliance based on the appliance maintenance status;

upon determining that the at least one performance degradation is above a performance degradation threshold, determining, by the server, a coverage value for repairing or replacing the at least one appliance based on a relationship between the at least one performance degradation and the performance degradation threshold;

upon the coverage value for the at least one appliance satisfying a second threshold, generating, by the server, an electronic message comprising an identification of the at least one appliance, the appliance maintenance status, an insurance plan with the coverage value, and a recommendation for one or more insurance products related to an age value or the appliance maintenance status associated with the at least one appliance; and

transmitting, by the server, the electronic message to an electronic device of a user associated with the property.

9. The method as recited in claim 8 , wherein the one or more appliances comprises one or more kitchen appliances, one or more HVAC components, a water purification system, a media entertainment system, one or more networking components, an electrical generator system, or any combination thereof.

10. The method as recited in claim 9 , wherein the one or more kitchen appliances comprises a refrigerator, a freezer, a stove, a cooktop, an oven, a grill, a dishwasher, or any combination thereof.

11. The method as recited in claim 9 , wherein the one or more HVAC components comprises an air conditioner, a heating system, an air handler, a humidifier/de-humidifier, or any combination thereof.

12. The method as recited in claim 8 , wherein the one or more insurance products comprise an accidental damage coverage product.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 11, 2018
From: DEVEREAUX, RAMSEY; ALLEN, MICHAEL J.; READ, SPENCER; FRANCK, DAVID S.; CHANDLER, WILLIAM; WHEELER, DANIELA; SWAIN, KATHLEEN L.
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 044603/0711 →
Continuity (21)
Continuation 14324759 · Jul 7, 2014
Provisional Application 61948192 · Mar 5, 2014
Provisional Application 61943897 · Feb 24, 2014
Provisional Application 61943901 · Feb 24, 2014
Provisional Application 61943906 · Feb 24, 2014
Provisional Application 61926532 · Jan 13, 2014
Provisional Application 61926541 · Jan 13, 2014
Provisional Application 61926536 · Jan 13, 2014
Provisional Application 61926534 · Jan 13, 2014
Provisional Application 61926111 · Jan 10, 2014
Provisional Application 61926119 · Jan 10, 2014
Provisional Application 61926121 · Jan 10, 2014
Provisional Application 61926123 · Jan 10, 2014
Provisional Application 61926093 · Jan 10, 2014
Provisional Application 61926091 · Jan 10, 2014
Provisional Application 61926095 · Jan 10, 2014
Provisional Application 61926098 · Jan 10, 2014
Provisional Application 61926103 · Jan 10, 2014
Provisional Application 61926108 · Jan 10, 2014
Provisional Application 61926114 · Jan 10, 2014
Provisional Application 61926118 · Jan 10, 2014