Tip submit method, apparatus, and system for public-safety tip submissions
A method and apparatus for recommending that a user dial an emergency number to report an incident is provided herein. During operation, a user submits anonymous information about an incident to a tipping server. The tipping server determines if the incident that the user is reporting is unreported to an emergency number. If the incident remains unreported to an emergency number, the user is provided a suggestion to call an emergency number to report the incident.
1. An apparatus comprising:
a network interface configured to receive an anonymous tip about a public-safety incident from a device;
a database comprising non-anonymous, past-reported incidents made to an emergency number via call or text;
logic circuitry configured to analyze the anonymous tip and the database to determine if the public-safety incident has been previously reported via the emergency number, and trigger the device to request a user report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number.
2. The apparatus of claim 1 wherein:
the logic circuitry is further configured to trigger the device to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the anonymous tip is received within a predetermined time period of the public-safety incident happening.
3. The apparatus of claim 1 wherein:
the logic circuitry is further configured to:
analyze text within the anonymous tip to determine a priority level; and
trigger the device to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the anonymous tip has a priority level above a threshold.
4. The apparatus of claim 1 wherein the anonymous tip is received in real time, as a user types the anonymous tip on the device.
5. The apparatus of claim 1 wherein the logic circuitry is also configured to:
determine that two or more devices have submitted anonymous tips on the public-safety incident;
determine a user-reported location of the two or more devices, wherein the user-reported location comprises a user input into the anonymous tip; and
trigger only one device from the two or more devices to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the one device is a closest device to the public-safety incident.
6. The apparatus of claim 1 wherein the logic circuitry is also configured to:
determine that two or more devices have submitted an anonymous tip on the public-safety incident;
determine a user-reported location of the two or more devices from user information inserted within the anonymous tip; and
trigger only one device from the two or more devices to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the one device is a farthest device to the same incident.
7. A method comprising the steps of:
receiving an anonymous tip from a device about a public-safety incident;
analyzing the anonymous tip to determine if the public-safety incident has been previously reported via an emergency number;
triggering the device to request a user report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number.
8. The method of claim 7 wherein the step of triggering the device comprises the step of triggering the device to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the anonymous tip is received within a predetermined time period of the public-safety incident happening.
9. The method of claim 7 further comprising the step of:
analyzing text within the anonymous tip to determine a priority level; and
wherein the step of triggering the device comprises the step of triggering the device to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the anonymous tip has a priority level above a threshold.
10. The method of claim 7 wherein the step of receiving the anonymous tip comprises the step of receiving the anonymous tip in real time, as a user types the anonymous tip on the device.
11. The method of claim 7 further comprising the step of:
determining that two or more devices have submitted anonymous tips on the public-safety incident;
determining a user-reported location of the two or more devices from user information input into the anonymous tips; and
wherein the step of triggering comprises the step of triggering only one device from the two or more devices to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the one device is a closest device to the public-safety incident.
12. The method of claim 7 further comprising the step of:
determining that two or more devices have submitted anonymous tips on the public-safety incident;
determining a user-reported location of the two or more devices from user information inserted within the anonymous tips; and
wherein the step of triggering comprises the step of triggering only one device from the two or more devices to request the user to report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number and the one device is a farthest device to the same incident.
13. A method comprising the steps of:
receiving an anonymous tip from a device about a public-safety incident;
analyzing the anonymous tip to determine if the public-safety incident has been previously reported via the emergency number;
triggering the device to request a user report the anonymous tip to the emergency number when the public-safety incident has not been previously reported to the emergency number, the anonymous tip is received within a predetermined time period of the public-safety incident happening, and the anonymous tip has a priority level above a threshold; and
wherein the step of receiving the anonymous tip comprises the step of receiving the anonymous tip in real time, as a user types the anonymous tip on the device.