IP Library Granted Patent US 11,410,165
Granted Patent B1
US 11,410,165 · App. 14/965,135 · Granted Aug 9, 2022

Systems and methods for providing queued credentials for an account

Inventors: Gerard K. Cohen (Oakland, CA); Michelle D. Green (San Francisco, CA); Christopher P. Smith (Marvin, NC)
Assignee: Wells Fargo Bank, N.A.
G06Q20/3821G06F21/46G06Q40/00
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Quick Facts
Patent No.
US 11,410,165
App. No.
14/965,135
Granted
Aug 9, 2022
Kind
B1
Abstract

Systems, methods, and apparatuses for changing credentials for an account, or a card associated with an account are provided. A method of changing user credentials by creating a queue of credentials for facilitating access to at least one account of a user, where each credential in the queue of credentials is randomly and automatically generated using information provided by the user without additional input from the user; detecting a deactivation event relating to an account of the at least one account of the user; responsive to the detected deactivation event, deactivating a current credential for the account; and activating a new credential to facilitate access to the account, where the new credential is next in the queue of credentials.

Claims (45)

1. A method comprising:

maintaining, by one or more processors, a credential queue comprising a first credential configured to grant access to an account;

providing, by the one or more processors, a queued credentials interface comprising (i) one or more pre-set questions and (ii) one or more location queries requesting one or more deactivation locations;

generating, by the one or more processors, using one or more responses to the one or more pre-set questions in the queued credentials interface, a second credential granting access to the account;

storing, by the one or more processors, the second credential in the credential queue;

detecting, by the one or more processors, a use of the first credential in a transaction attempt corresponding to a transaction;

receiving, by the one or more processors, from a GPS sensor of a device, latitude data and longitude data during the transaction attempt;

determining, by the one or more processors, based on the latitude data and the longitude data, a location of the device during the transaction;

detecting, by the one or more processors, a deactivation event relating to the use of the first credential by determining that the location is one of the one or more deactivation locations received via the queued credentials interface;

deactivating, by the one or more processors, responsive to detecting the deactivation event, the first credential in the credential queue;

responsive to deactivating the first credential, activating, by the one or more processors, the second credential stored in the credential queue;

transmitting, by the one or more processors, responsive to activating the second credential, an alert comprising a stimulus for the second credential, the stimulus corresponding to the one or more pre-set questions, wherein activating the second credential is responsive to the device checking in at a merchant location;

receiving, by the one or more processors, the second credential responsive to the alert; and

responsive to receiving the second credential, completing, by the one or more processors, the transaction.

2. The method of claim 1 , further comprising configuring, by the one or more processors, the second credential for storage in or more data structures in a memory of the device.

3. The method of claim 1 , further comprising restricting, using information provided by the device prior to the deactivation event, the second credential responsive to a request.

4. The method of claim 1 , further comprising:

sending, by the one or more processors, a message to an entity associated with the account, wherein the message is to create a first account card for the account.

5. The method of claim 4 , further comprising creating, by the one or more processors, the first account card for the account from at least one of a temporary card and a printed card.

6. The method of claim 1 , wherein the first and second credentials are personal identification numbers, the method further comprising:

receiving, by the one or more processors, from a credit card, a personal identification number associated with the second credential of the account; and

completing, by the one or more processors, on the credit card, the transaction responsive to the personal identification number.

7. The method of claim 1 , further comprising deactivating, by the one or more processors, the second credential responsive to a second merchant location matching one of the one or more deactivation locations.

8. A device comprising:

one or more processors coupled to memory and configured by machine-readable instructions to:

maintain a credential queue comprising a first credential configured to grant access to the account;

provide a queued credentials interface comprising (i) one or more pre-set questions and (ii) one or more location queries requesting one or more deactivation locations;

generate, using one or more responses to the one or more pre-set questions in the queued credentials interface, a second credential that grants access to the account;

store the second credential in the credential queue;

detect a use of the first credential in a transaction attempt corresponding to a transaction;

receive, from a GP S sensor of a device, latitude data and longitude data during the transaction attempt;

determine, based on the latitude data and the longitude data, a location of the device during the transaction;

detect a deactivation event relating to the use of the first credential by determining that the location is one of the one or more deactivation locations received via the queued credentials interface;

responsive to the deactivation event, deactivate the first credential for the account, the first credential in the credential queue;

responsive to deactivating the first credential, activate the second credential stored in the credential queue;

transmit, responsive to activating the second credential, an alert comprising a stimulus for the second credential, the stimulus corresponding to the one or more pre-set questions;

receive the second credential responsive to the alert; and

responsive to receiving the second credential, complete the transaction;

wherein the one or more processors are further configured by machine-readable instructions to activate the second credential responsive to locating the device at a merchant location.

9. The device of claim 8 , wherein the second credential is configured for storage in one or more data structures of the device.

10. The device of claim 8 , wherein the second credential is generated responsive to a request.

11. The device of claim 8 , wherein the one or more processors are further configured to create a second account card for the account.

12. The device of claim 8 , wherein the first and second credentials are personal identification numbers, and wherein the one or more processors are further configured to:

receive, from a credit card, a personal identification number associated with the second credential for the account; and

complete, on the credit card, the transaction responsive to the personal identification number.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 21, 2016
From: COHEN, GERARD K.; GREEN, MICHELLE D.; SMITH, CHRISTOPHER P.
To: WELLS FARGO BANK, N.A.
Reel/Frame 038966/0257 →
Cited By (2)
US 12,255,888 US 12,423,708