IP Library Granted Patent US 11,914,719
Granted Patent B1
US 11,914,719 · App. 16/849,589 · Granted Feb 27, 2024

Systems and methods for cyberthreat-risk education and awareness

Inventors: Chad E. Adams (Fairview Heights, IL); Daniel Robert Caricato (Fort Mill, SC); Kahlidah B. Covington (Kannapolis, NC); Ashley Brook Godfrey (Chambersburg, PA); Christopher Wayne Howser (Concord, NC); Nicola A. Maiorana (Charlotte, NC); Nirali J. Patel (Pineville, NC); Richard Joseph Schroeder (Charlotte, NC); Roger Daryll White (Charlotte, NC)
Assignee: Wells Fargo Bank, N.A.
G06F21/577G06F16/9535G06Q10/107G06Q50/265G09B7/00G09B19/0053G06F3/0482G06F2221/034H04L63/1483H04L67/306
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Quick Facts
Patent No.
US 11,914,719
App. No.
16/849,589
Granted
Feb 27, 2024
Kind
B1
Abstract

A system determines a baseline cyberthreat-risk score for a user, and displays the baseline cyberthreat-risk score via a user interface. The system presents at least one cyberthreat-education activity via the user interface, and receives, via the user interface, at least one user input associated with the presented at least one cyberthreat-education activity. The system generates an updated cyberthreat-risk score at least in part by updating the baseline cyberthreat-risk score based at least in part on the user input, and displays the updated cyberthreat-risk score via the user interface.

Claims (49)

1. A method comprising:

determining a baseline cyberthreat-risk score for a user;

displaying the baseline cyberthreat-risk score via a user interface;

presenting at least one cyberthreat-education activity via the user interface, the at least one cyberthreat-education activity comprising a simulated cyberthreat, wherein the simulated cyberthreat comprises a simulated phishing attack involving a simulated phone call;

receiving, via the user interface, at least one user input associated with the presented at least one cyberthreat-education activity, the at least one user input comprising a response to the simulated cyberthreat;

generating an updated cyberthreat-risk score at least in part by updating the baseline cyberthreat-risk score based at least in part on the user input;

displaying the updated cyberthreat-risk score via the user interface; and

selecting an authentication protocol for the user based at least in part on the updated cyberthreat-risk score of the user.

2. The method of claim 1 , wherein determining the baseline cyberthreat-risk score for the user comprises:

receiving one or more cyberthreat-survey answers from the user; and

determining the baseline cyberthreat-risk score for the user based at least in part on the one or more cyberthreat-survey answers.

3. The method of claim 1 , wherein determining the baseline cyberthreat-risk score for the user comprises determining the baseline cyberthreat-risk score for the user based at least in part on one or more applications installed on a device of the user.

4. The method of claim 1 , wherein determining the baseline cyberthreat-risk score for the user comprises:

searching a plurality of web sites to identify sites containing information associated with the user; and

determining the baseline cyberthreat-risk score for the user based at least in part on results of the searching.

5. The method of claim 1 , wherein determining the baseline cyberthreat-risk score for the user comprises determining the baseline cyberthreat-risk score for the user based at least in part on a browsing history on a device of the user.

6. The method of claim 1 , wherein determining the baseline cyberthreat-risk score for the user comprises determining the baseline cyberthreat-risk score for the user based at least in part on a degree of password reuse among a plurality of online accounts of the user.

7. The method of claim 1 , wherein the user interface is provided via a web portal.

8. The method of claim 1 , wherein the user interface is provided via a mobile app.

9. The method of claim 1 , wherein:

the at least one cyberthreat-education activity comprises a cyberthreat-education video; and

the at least one user input comprises an indication that the user has watched the cyberthreat-education video.

10. The method of claim 1 , wherein:

the at least one cyberthreat-education activity comprises a cyberthreat-education quiz; and

the at least one user input comprises at least one response to the cyberthreat-education quiz.

11. The method of claim 1 , wherein the simulated cyberthreat comprises a simulated email message.

12. The method of claim 1 , wherein the simulated cyberthreat is presented unprompted via the user interface.

13. The method of claim 1 , further comprising:

sending an email message to an email account of the user, wherein the updated cyberthreat-risk score is further based on a user action taken in connection with the email message.

14. The method of claim 1 , further comprising selecting a transaction-security protocol for at least one monetary range of transactions based at least in part on the updated cyberthreat-risk score of the user.

15. The method of claim 1 , further comprising conveying a reward to the user based at least in part on the updated cyberthreat-risk score of the user.

16. A system comprising:

at least one processor; and

one or more non-transitory computer readable storage media containing instructions executable by the at least one processor for causing the at least one processor to perform operations comprising:

determining a baseline cyberthreat-risk score for a user;

displaying the baseline cyberthreat-risk score via a user interface;

presenting at least one cyberthreat-education activity via the user interface, the at least one cyberthreat-education activity comprising a simulated cyberthreat, wherein the simulated cyberthreat comprises a simulated phishing attack involving a simulated phone call;

receiving, via the user interface, at least one user input associated with the presented at least one cyberthreat-education activity, the at least one user input comprising a response to the simulated cyberthreat;

generating an updated cyberthreat-risk score at least in part by updating the baseline cyberthreat-risk score based at least in part on the user input;

displaying the updated cyberthreat-risk score via the user interface; and

selecting an authentication protocol for the user based at least in part on the updated cyberthreat-risk score of the user.

17. One or more non-transitory computer readable storage media containing instructions executable by at least one processor for causing the at least one processor to perform operations comprising:

determining a baseline cyberthreat-risk score for a user;

displaying the baseline cyberthreat-risk score via a user interface;

presenting at least one cyberthreat-education activity via the user interface, the at least one cyberthreat-education activity comprising a simulated cyberthreat, wherein the simulated cyberthreat comprises a simulated phishing attack involving a simulated phone call;

receiving, via the user interface, at least one user input associated with the presented at least one cyberthreat-education activity, the at least one user input comprising a response to the simulated cyberthreat;

generating an updated cyberthreat-risk score at least in part by updating the baseline cyberthreat-risk score based at least in part on the user input;

displaying the updated cyberthreat-risk score via the user interface; and

selecting an authentication protocol for the user based at least in part on the updated cyberthreat-risk score of the user.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 2, 2020
From: ADAMS, CHAD E; CARICATO, DANIEL ROBERT; COVINGTON, KAHLIDAH B; GODFREY, ASHLEY BROOK; HOWSER, CHRISTOPHER WAYNE; MAIORANA, NICOLA A; PATEL, NIRALI J; SCHROEDER, RICHARD JOSEPH; WHITE, ROGER DARYLL
To: WELLS FARGO BANK, N.A.
Reel/Frame 052810/0122 →
Cited By (1)
US 12,210,733