Systems and methods for providing a predictive itinerary
Embodiments of the present disclosure generally relate to a network-based real-time enterprise travel management system that can facilitate planning, booking, scheduling, and managing travel, while also facilitating expense budgeting and reporting. Embodiments of the present disclosure can provide systems and methods for generating and managing a predictive itinerary associated with travel and/or an event, as well as a centralized marketplace for accessing various services and events.
1. A computer-implemented method for providing a travel itinerary, comprising:
automatically generating a personalized alert in connection with an associated service that is associated with a specific itinerary element of a plurality of itinerary elements, wherein the generated personalized alert comprises possible actions associated with the associated service;
causing a client device to present the personalized alert on the client device for viewing by a user, wherein the personalized alert is integrated into a presented itinerary, located adjacent to the specific itinerary element on the client device, and among the plurality of the itinerary elements, and wherein the presentation of the personalized alert is based at least in part on either or both of a location of the client device and a time relative to a scheduled time of the associated itinerary element;
receiving a response to the personalized alert;
determining that the received response comprises an indication of proceeding with the associated service; and
based on the determination, causing the associated service to be automatically initiated.
2. The method of claim 1 , wherein the possible actions include declining the associated service.
3. The method of claim 1 , wherein the plurality of itinerary elements comprise at least one of:
a lodging reservation;
a transportation reservation;
a restaurant reservation;
a meeting scheduling; and
a conference scheduling.
4. The method of claim 1 , wherein the personalized alert is based at least in part on at least one of:
a profile associated with the user of the client device;
a plurality of preferences associated with the user of the client device; and
historical behavior of the user of the client device.
5. The method of claim 1 , wherein the personalized alert comprises at least one of:
a service type;
a service provider;
a transportation type;
a transportation provider;
a lodging type;
a lodging provider;
an attraction type;
a restaurant; and
a cuisine type.
6. The method of claim 1 , wherein initiating the associated service comprises providing access to the associated service through an application available via a marketplace providing centralized access to a plurality of applications.
7. The method of claim 1 , further comprising:
obtaining a plurality of parameters associated with the plurality of itinerary elements;
generating the itinerary including the plurality of itinerary elements based at least in part on the plurality of parameters,
wherein the plurality of parameters is obtained from at least one of:
an email;
an application associated with a travel itinerary element associated with at least one of the plurality of parameters; and
a calendar entry.
8. The method of claim 1 ,
wherein the plurality of itinerary elements includes a flight itinerary element, a drive itinerary element, a hotel itinerary element, and a meal itinerary element;
wherein the associated service is a first service of a plurality of services;
wherein the plurality of services include a ride service facilitating the drive itinerary element and a food service facilitating the meal itinerary element;
wherein the alert is a first alert of a plurality of alerts;
wherein the plurality of alerts include a request ride alert associated with the ride service and an order meal alert associated with the meal itinerary element; and
wherein the flight itinerary element, the drive itinerary element, the hotel itinerary element, the meal itinerary element, the request ride alert, and the order meal alert are simultaneously provided for presentation on the display of the client device.
9. The method of claim 1 ,
wherein the associated service is a first service and the personalized alert is a first alert;
wherein the method further comprises:
identifying an omission in the itinerary;
identifying a second service associated with the omission; and
causing the client device to present a second alert for viewing by the user, wherein the second alert is integrated into the presented itinerary, located among the plurality of travel itinerary elements;
wherein the second alert is associated with the second service.
10. The method of claim 1 ,
wherein the received response to the personalized alert includes excluding services that are incompatible with a corporate policy.
11. The method of claim 1 , wherein the received response to the personalized alert occurs after receiving an indication that the user declined a previously associated service for the specific itinerary element.
12. A computing system, comprising:
a memory coupled to one or more processors and storing program instructions that, when executed by the one or more processors, cause the one or more processors to at least:
automatically generate a personalized alert in connection with an associated service that is associated with a specific itinerary element of a plurality of itinerary elements, wherein the generated personalized alert comprises possible actions associated with the associated service;
cause a client device to present the personalized alert on the client device for viewing by a user, wherein the personalized alert is integrated into a presented itinerary, located adjacent to the specific itinerary element on the client device among the plurality of itinerary elements, and wherein the presentation of the personalized alert is based at least in part on either or both of a location of the client device and a time relative to a scheduled time of the associated itinerary element;
receive a response to the personalized alert;
determine that the received response comprises an indication of proceeding with the associated service; and
based on the determination, causing the associated service to be initiated.
13. The computing system of claim 12 , wherein the possible actions include declining the associated service.
14. The computing system of claim 12 ,
wherein the plurality of itinerary elements comprise at least one of:
a lodging reservation;
a transportation reservation;
a restaurant reservation;
a meeting scheduling; and
a conference scheduling; and
wherein the personalized alert comprises at least one of:
a service type;
a service provider;
a transportation type;
a transportation provider;
a lodging type;
a lodging provider;
an attraction type;
a restaurant; and
a cuisine type.
15. The computing system of claim 12 , wherein the personalized alert is based at least in part on at least one of:
a profile associated with the user of the client device;
a plurality of preferences associated with the user of the client device; and
historical behavior of the user of the client device.
16. The computing system of claim 12 , wherein initiating the associated service comprises providing access to the associated service through an application available via a marketplace providing centralized access to a plurality of applications.
17. The computing system of claim 12 ,
wherein the computing system comprises the client device; and
wherein the client device comprises the memory.
18. The computing system of claim 12 ,
wherein the computing system comprises a server; and
wherein the server comprises the memory.
19. A system, comprising:
a memory storing a program;
one or more computer processors arranged to execute the program for performing a method comprising:
generating a personalized alert in connection with a service that is associated with a specific itinerary element of a plurality of itinerary elements, wherein the generated personalized alert comprises possible actions associated with the associated service;
causing a client device to present the personalized alert on the client device for viewing by a user, wherein the personalized alert is integrated into a presented itinerary, located adjacent to the specific travel itinerary element on the client device, and among the plurality of the travel itinerary elements, and wherein the presentation of the personalized alert is based at least in part on either or both of a location of the client device and a time relative to a scheduled time of the associated itinerary element;
receiving a response to the personalized alert;
determining that the received response comprises an indication of proceeding with the associated service; and
based on the determination, causing the associated service to be initiated.
20. The system of claim 19 , wherein the system comprises:
the client device, wherein the client device comprises the memory and the one or more computer processors.