Granted Patent B1

US 12,464,097 · App. 18/740,038 · Granted Nov 4, 2025

Inventor: Barry S. Skolnick (Reno, NV)

Assignee: WM INTELLECTUAL PROPERTY HOLDINGS, L.L.C.

H04N7/188B60R2300/105B60R2300/406B60R2300/70B65F3/00

Abstract

Claims (11)

1 . A method of performing a service level audit of waste or recycling services provided at a customer location using a service vehicle, the method comprising:

collecting a continuous video recording of an area outside of a cab of the service vehicle during a waste or recycling service operations period for the service vehicle, wherein the continuous video recording is captured by an optical sensor on the service vehicle;

storing the continuous video recording on a recording device;

capturing a chapter from the continuous video recording, wherein the chapter comprises at least one of a still image and a video clip of the customer location;

associating the chapter with the customer location;

displaying the chapter on an electronic viewing portal;

making the electronic viewing portal available for viewing by a user; and

delivering a communication to a customer based on a determination made by the user upon viewing the chapter, wherein the communication comprises a proactive notice to the customer of the need to comply with a service requirement of the user.

2 . The method of claim 1 , wherein the waste or recycling container comprises a residential container.

3 . The method of claim 1 , wherein the waste or recycling container comprises a commercial container.

4 . The method of claim 1 , wherein the user comprises a waste service company providing the waste or recycling services.

Assignments (1)

Continuity (7)

References Cited (400)